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Is BlueMatrix Down?

SaaSLive status, outages, and incident history

No. BlueMatrix is up right now.

Every monitored BlueMatrix system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 20m agoLive, rechecked every 60s
How we know: the official BlueMatrix status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

BlueMatrix Component Status

The main BlueMatrix systems on this page. All 18 are operational right now.

18operational
Europe » Aggregator Sender
Operational
Europe » Changefeed/API
Operational
Europe » Mail Services
Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Europe » Portal/Library, Europe » Readership, Europe » Sales Tool, Europe » Sellside, Europe » V4 Editor, North America » Aggregator Sender, North America » Changefeed/API, North America » Client Manager, North America » Mail Services, North America » Portal/Library, North America » Readership, North America » Sales Tool, and 3 more.

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Component statuses may change independently during partial outages.

Recent BlueMatrix Outages & Incidents

Incident history from the official BlueMatrix status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Partial Creator OutageResolved Jul 30, 2026 · 30 minResolved

This incident has been resolved. --- [2026-07-30T17:21:55.993Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-07-30T17:21:39.793Z] (monitoring) Our team is monitoring availability after performing a restart that has restored services. --- [2026-07-30T17:09:18.019Z] (investigating) We are currently investigating this issue.

BMLive DownResolved Jun 12, 2026 · 6h 10mResolved

This incident has been resolved. --- [2026-06-12T18:41:57.990Z] (monitoring) After a period of monitoring, we are closing this incident. An RCA will be provided in the coming days. Please reach out to your Relationship Manager if you have any concerns. --- [2026-06-12T15:05:41.812Z] (monitoring) We have identified the cause of the outage and restarted the service. We will continue to monitor it. --- [2026-06-12T14:45:19.994Z] (investigating) We are currently investigating an issue with BMLive, and will provide more information when we have it.

Production Upload API IssueResolved Jun 8, 2026 · 95h 49mResolved

Engineering has deployed a fix for the issue affecting API upload requests and issuer detail retrieval requests to Production. Following deployment on Wednesday, the fix has been monitored closely and has successfully resolved the issue. Validation testing and post-release monitoring have not identified any further occurrences of the problem, and the affected functionality is now operating as expected. This incident is now considered resolved. We appreciate your patience while we investigated and addressed the issue. --- [2026-06-09T15:52:13.420Z] (identified) Engineering has implemented a fix for the API issue affecting upload and issuer detail retrieval requests. The fix has now been deployed to the PreProduction environment and has successfully passed our internal testing. We would appreciate it if you could perform validation testing in PreProduction at your earliest convenience. Once testing is complete, please update your Salesforce case with the results, including any issues encountered or confirmation that the functionality is working as expected. Your feedback will help us confirm that the fix resolves the issue across client use cases while we continue to coordinate the production deployment plan. Thank you for your assistance and patience while we worked through this issue. --- [2026-06-09T14:56:30.698Z] (identified) Our Engineering team has identified the root cause of the issue and working on restoring normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T12:57:14.401Z] (identified) Our Engineering team has identified the root cause of the issue and working on restoring normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T12:02:11.115Z] (investigating) We are continuing to investigate an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T09:45:37.268Z] (investigating) We are continuing to investigate an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T08:40:33.312Z] (investigating) We are continuing to investigate an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T07:01:51.178Z] (investigating) We are continuing to investigate an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T04:06:28.804Z] (investigating) We are continuing to investigate an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-09T00:45:56.301Z] (investigating) We are continuing to investigate an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-08T21:29:41.095Z] (investigating) We are currently investigating an issue affecting specific API endpoints related to data uploads and issuer detail retrieval. Clients may experience timeouts or failed requests when using these services. Our Engineering team is actively working to identify the root cause and restore normal operation. We will provide updates as soon as additional information is available. --- [2026-06-08T18:41:38.193Z] (investigating) We are continuing to investigate the issue and will keep you updated with our progress. --- [2026-06-08T16:24:26.285Z] (investigating) We are continuing to investigate the issue and will keep you updated with our progress. --- [2026-06-08T15:23:42.222Z] (investigating) BlueMatrix Technicians are currently investigating an issue with the Production upload API. We will keep you updated with our progress and thank you for your patience whilst we investigate this issue.

Live BlueMatrix Outage Reports

Problems reported by engineers using BlueMatrix. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No BlueMatrix problems reported yet.

Something wrong with BlueMatrix on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About BlueMatrix

BlueMatrix exposes 20 monitored components on its status page at status.bluematrix.com — Sellside, North America and Mail Services among them. Follow BlueMatrix downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured BlueMatrix uptime at 100.00%. Response times, incident history, and SLA tracking for BlueMatrix are available on the PulsAPI dashboard.

BlueMatrix Status FAQ

Is BlueMatrix down right now?

PulsAPI checks BlueMatrix every 60 seconds. The verdict at the top of this page comes from the latest poll of the official BlueMatrix status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if BlueMatrix is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until BlueMatrix recovers.

How do I check BlueMatrix uptime history?

PulsAPI tracks BlueMatrix uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for BlueMatrix.

How fast does PulsAPI detect BlueMatrix outages?

PulsAPI polls the official BlueMatrix status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual BlueMatrix components?

Yes. PulsAPI monitors 18 individual BlueMatrix components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when BlueMatrix goes down?

Yes. Create a PulsAPI account and subscribe to BlueMatrix. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever BlueMatrix status changes.

How do I report an issue with BlueMatrix to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot BlueMatrix problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor BlueMatrix?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor BlueMatrix alongside up to 9 other services at pulsapi.com/signup.

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