GetFeedback logo

Is GetFeedback Down?

SaaSLive status, outages, and incident history

No. GetFeedback is up right now.

Every monitored GetFeedback system is operational as of October 13, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment GetFeedback breaks

GetFeedback is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official GetFeedback status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

GetFeedback Component Status

The main GetFeedback systems on this page. All 11 are operational right now.

11operational
Email Deliverability
Operational
GetFeedback API
Operational
GetFeedback Digital (formerly Usabilla) for Apps
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking GetFeedback Digital (formerly Usabilla) For Email, GetFeedback Digital (formerly Usabilla) for Websites, GetFeedback Workspaces, Live Surveys, Marketing Site, Payment Gateway, Salesforce API Integration, Survey Builder & Administration.

See all of them free

Component statuses may change independently during partial outages.

Recent GetFeedback Outages & Incidents

Incident history from the official GetFeedback status page, including resolution updates.

Scheduled maintenance - GetFeedback help centerScheduled for Nov 7, 2026 · 3h 0mScheduled

We will be undergoing scheduled maintenance during this time. --- [2026-10-07T06:55:53.028-07:00] (scheduled) We will be performing maintenance on Saturday, November 7, 2026 that will affect availability of the GetFeedback help center and chatbot. In the event that you need to contact our support team during this window, please email help@getfeedback.com (GetFeedback Direct) or support@usabilla.com (GetFeedback Digital) for assistance. We do not anticipate any impact to the GetFeedback apps or services during this maintenance.

Database UpgradeScheduled for Oct 6, 2026 · 3h 0mScheduled

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-10-05T18:30:10.101-07:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-10-02T04:28:56.575-07:00] (scheduled) We are scheduling a database upgrade with a 3-hour maintenance window. Impact during the upgrade: New Logins: Blocked for all users. VOX System (UI): Unavailable for logged-in users; a maintenance message will be displayed in the app. (VOX directly interfaces with the database being upgraded). Legacy System: Remains accessible for active sessions, but expect slight latency in feedback processing. We have already executed this upgrade in staging with zero issues and don't anticipate any unexpected impact. However, if you notice any anomalies during or after the window, please notify us immediately in this thread. **Email deliverability may be affected for exports**

GetFeedback Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a GetFeedback incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history67 days observed
Aug 8100.00% average · 1 day with incidentsOct 13

Live GetFeedback Outage Reports

Problems reported by engineers using GetFeedback. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No GetFeedback problems reported yet.

Something wrong with GetFeedback on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About GetFeedback

GetFeedback publishes a public status page at status.getfeedback.com covering 11 components, including Marketing Site, Survey Builder & Administration and Live Surveys. PulsAPI tracks GetFeedback outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured GetFeedback uptime at 100.00%. Response times, incident history, and SLA tracking for GetFeedback are available on the PulsAPI dashboard.

GetFeedback Status FAQ

Is GetFeedback down right now?

The verdict at the top of this page comes from the latest poll of the official GetFeedback status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if GetFeedback is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until GetFeedback recovers.

How do I check GetFeedback uptime history?

PulsAPI tracks GetFeedback uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever GetFeedback changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect GetFeedback outages?

PulsAPI reads the official GetFeedback status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual GetFeedback components?

Yes. PulsAPI monitors 11 individual GetFeedback components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when GetFeedback goes down?

Yes. Create a free account and subscribe to GetFeedback: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with GetFeedback to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot GetFeedback problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor GetFeedback?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so GetFeedback plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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