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Is Braze Down?

SaaSLive status, outages, and incident history

No. Braze is up right now.

Every monitored Braze system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · every 60s

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Official Braze status page
How we know: the official Braze status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Braze Status Summary

As of 20:45 UTC on 9 November 2026, Braze is operational. PulsAPI checked Braze's official status page and found 115 of 115 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Braze, counting degraded performance as up. The latest incident, "Braze Support Services Outage", was on Sep 16, 2026 and lasted 6h 51m.

Cite as: PulsAPI, “Braze status”, checked 9 November 2026, 20:45 UTC. https://www.pulsapi.com/services/braze

Braze Component Status

The main Braze systems on this page. All 115 are operational right now.

115operational
AU 01 Cluster » Cloud Data-Ingestion
Operational
AU 01 Cluster » Currents
Operational
AU 01 Cluster » Dashboard
Operational

112 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking AU 01 Cluster » Data Processing, AU 01 Cluster » Outbound Messaging, AU 01 Cluster » REST APIs, AU 01 Cluster » SDK Data Collection, EU 01 Cluster » Cloud Data-Ingestion, EU 01 Cluster » Currents, EU 01 Cluster » Dashboard, EU 01 Cluster » Data Processing, EU 01 Cluster » Outbound Messaging, EU 01 Cluster » REST APIs, EU 01 Cluster » SDK Data Collection, EU 02 Cluster » Cloud Data-Ingestion, and 100 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Braze Outages & Incidents

Incident history from the official Braze status page, including resolution updates.

Braze Support Services OutageResolved Sep 16, 2026 · 6h 51mResolved

This issue has been resolved. Our Global Support Service is operating normally, and customers can raise cases via the Braze Support Portal and the Braze AI Operator as usual. We have confirmed stable service following remediation of the underlying Salesforce Service Cloud issue. --- [2026-09-16T11:40:51.320-04:00] (monitoring) We are observing signs of resolution, and at this time, customers are able to use our Global Support Service normally. We continue to monitor the service while Salesforce continues remediation of the Salesforce Service Cloud issue. Customers can now raise cases via the Braze Support Portal and the Braze AI Operator as usual. --- [2026-09-16T05:17:42.804-04:00] (identified) Braze Support Services and Partner Portal are currently experiencing issues due to an incident impacting Salesforce Service Cloud. Customers may experience issues when submitting cases via the Braze Support Portal and Braze AI Operator. During this time, you may also experience delays in response to support cases. For any critical cases, please contact support@braze.com.

Dashboard Latency and Errors on US07Resolved Sep 2, 2026 · 28 minResolved

This was a recurrence of an earlier issue impacting the Dashboard. A permanent fix has been implemented and the Dashboard has remained stable since. We are confident the issue is now fully resolved. We apologize for any impact. --- [2026-09-02T07:30:35.553-04:00] (identified) We are investigating intermittent errors and latency impacting the US07 Dashboard.

Latency and Errors on US07Resolved Sep 2, 2026 · 2h 25mResolved

The Dashboard has continue to remain stable and the issue is now resolved. --- [2026-09-02T05:36:39.417-04:00] (monitoring) Engineers have implemented a fix and the Dashboard has been stable for over 30 minutes. We are continuing to monitor the issue to ensure full resolution. --- [2026-09-02T04:58:11.570-04:00] (identified) We have identified the issue leading to intermittent dashboard errors and latency and engineers are working to resolve the issue. --- [2026-09-02T03:43:58.304-04:00] (investigating) Our Engineering team are investigating intermittent latency and errors on the US07 Dashboard.

Braze Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Braze incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 2 days with incidentsNov 9

Going further back: Braze uptime by month and every recorded Braze outage.

Live Braze Outage Reports

Problems reported by engineers using Braze. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Braze problems reported yet.

Something wrong with Braze on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Braze

Is Braze down? Braze reports live availability for 132 components at status.braze.com, among them Dashboard, Global Services and Braze.com. Track Braze outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Braze uptime at 100.00%. Response times, incident history, and SLA tracking for Braze are available on the PulsAPI dashboard.

Braze Status FAQ

Is Braze down right now?

The verdict at the top of this page comes from the latest poll of the official Braze status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Braze is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Braze recovers.

How do I check Braze uptime history?

PulsAPI tracks Braze uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Braze changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Braze outages?

PulsAPI reads the official Braze status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Braze components?

Yes. PulsAPI monitors 115 individual Braze components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Braze goes down?

Yes. Create a free account and subscribe to Braze: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Braze to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Braze problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Braze?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Braze plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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