Is GoTo Down?

SaaSLive status, outages, and incident history

Degraded. GoTo is up but having problems.

GoTo is reporting degraded performance as of August 11, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked 49m agoLive, rechecked every 60s1 active incident

Get alerted when GoTo recovers Official GoTo status page

How we know: the official GoTo status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

GoTo Component Status

1 of 20 GoTo components are impaired. Worst problems listed first.

1partial outage19operational

Customer Engagement (Business Communication) » Customer Engagement

Partial Outage

Contact Center (Business Communication) » CC-Pro

Operational

Contact Center (Business Communication) » Contact Center

Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking GoTo API » Admin API, GoTo API » Authentication API, GoTo API » GoTo Assist Corporate API, GoTo API » GoTo Assist Remote Support API, GoTo API » GoTo Assist Remote Support v5 API, GoTo API » GoTo Assist Service Desk API, GoTo API » GoTo Connect API, GoTo API » GoTo Developer Center Frontend, GoTo API » GoTo Meeting API, GoTo API » GoTo Resolve MDM API, GoTo API » GoTo Resolve Recording and Session API, GoTo API » GoTo Training API, and 5 more.

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Component statuses may change independently during partial outages.

Recent GoTo Outages & Incidents

Incident history from the official GoTo status page, including resolution updates.

Uptime history4 days observed

Aug 80.00% average · 4 days with incidentsAug 11

GoTo Customer Engagement - Whatsapp campaign issuesStarted Aug 4, 2026Investigating

We are still fully engaged in the incident's resolution and are escalating the matter with Meta on all means available. We will post another update as soon as the situation progresses. --- [2026-08-04T18:11:44.715Z] (identified) Our team is working on an issue regarding WhatsApp campaigns. Until this is resolved, we have temporarily disabled the following features and added an in-app notification for the affected customers. - Customers cannot send campaigns or initiate outbound conversations - Customers cannot onboard new WhatsApp numbers SMS campaigns are unaffected by this and remain functional. We are working with Meta to resolve this situation and will post an update as soon as possible.

LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central & Pro - Vendor MaintenanceScheduled for Aug 1, 2026 · 6h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-01T04:00:07.333Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-01T03:00:22.569Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-06-24T12:10:32.600Z] (scheduled) As part of our commitment to providing exceptional service and reliability to our customers, scheduled maintenance will be conducted for LogMeIn Rescue, GoToAssist Remote Support v5, LogMeIn Central, and Pro during the date and time listed below, due to planned Vendor maintenance. Date and Time: August 1st, 2026, 4:00 AM UTC to 10:00 AM UTC Purpose: This maintenance is being performed due to planned maintenance by a third‑party vendor. Duration: All maintenance will be performed within the 6-hour maintenance window. What to expect: During the 6‑hour maintenance window, customers may experience a brief service interruption of approximately 30 minutes. The following impacts are expected for each product LogMeIn Rescue: Applet, TechConsole, CallingCard download will be available; however, customers will be able to download the Rescue Applet without signing in. GoToAssist Remote Support v5: Client application download may not work. LogMeIn Central & Pro: Installer downloads may experience degraded performance, and remote control functionality will be unavailable. Workaround for LogMeIn Central and Pro: Remote control sessions can still be initiated using the desktop application by following the steps below: * Download the desktop application directly (if already installed, no download is required). * Install the desktop application. * Log in using the desktop application. * Start the remote control session directly from the desktop application instead of the website. We would like to thank you for your patience and understanding during this time.

GoToMyPC - MaintenanceScheduled for Jul 30, 2026 · 2h 30mScheduled

The scheduled maintenance has been completed. --- [2026-07-30T05:30:07.804Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-30T04:30:23.681Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-28T04:39:12.316Z] (scheduled) As part of our commitment to providing exceptional service and reliability to our customers, the GoToMyPC team will be conducting service maintenance on the following date and time listed below. Our team will take all appropriate actions to minimise service interruptions during this event. Date and Time: July 30th, 2026, 5:30 AM to 8:00 AM (UTC) Purpose: This maintenance is to ensure and maintain system performance and stability. Duration: All maintenance will be performed within the 2.5-hour-maintenance window. What to expect: During the maintenance window, the application will be unavailable for 5 minutes. Customers will not be able to start new sessions during those 5 minutes, whereas there will be no impact on ongoing sessions. We would like to thank you for your patience and understanding during this time.

Live GoTo Outage Reports

Problems reported by engineers using GoTo. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No GoTo problems reported yet.

Are you seeing GoTo problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About GoTo

GoTo publishes a public status page at status.goto.com covering 70 components, including VoIP Calls - Deskphones, Contact Center and GoTo Connect (Business Communication). PulsAPI tracks GoTo outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured GoTo uptime at 98.73%. Response times, incident history, and SLA tracking for GoTo are available on the PulsAPI dashboard.

GoTo Status FAQ

Is GoTo down right now?

PulsAPI checks GoTo every 60 seconds. The verdict at the top of this page comes from the latest poll of the official GoTo status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if GoTo is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until GoTo recovers.

How do I check GoTo uptime history?

PulsAPI tracks GoTo uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 98.73%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for GoTo.

How fast does PulsAPI detect GoTo outages?

PulsAPI polls the official GoTo status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual GoTo components?

Yes. PulsAPI monitors 20 individual GoTo components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when GoTo goes down?

Yes. Create a PulsAPI account and subscribe to GoTo. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever GoTo status changes.

How do I report an issue with GoTo to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot GoTo problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor GoTo?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor GoTo alongside up to 9 other services at pulsapi.com/signup.

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