Channel.io logo

Is Channel.io Down?

AnalyticsLive status, outages, and incident history

No. Channel.io is up right now.

Every monitored Channel.io system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · 60s while moving

Know the moment Channel.io breaks

Channel.io is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

Official Channel.io status page
How we know: the official Channel.io status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Channel.io Component Status

The main Channel.io systems on this page. All 9 are operational right now.

9operational
⚡️ Add-ons
Operational
✦ CoS
Operational
💬 Live Chat
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking 📞 Meet, 📧 Email, 🔁 Integration, 🗂️ Contacts, 🤖 AI ALF, 🧑‍💻 Customer Support Interface.

See all of them free

Component statuses may change independently during partial outages.

Recent Channel.io Outages & Incidents

Incident history from the official Channel.io status page, including resolution updates.

Temporary issue detected with CoSResolved Sep 23, 2026 · 36h 43mResolved

This incident has been resolved. --- [2026-09-23T17:52:33.490+09:00] (investigating) Temporary issue has been detected with CoS feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Temporary issue detected with Customer Support (Inbox)Resolved Sep 1, 2026 · 1h 34mResolved

The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: August 31, 2026 20:00 ~ September 1, 2026 16:00 (KST) (approximately 20 hours) - Affected Scope: Channels using scheduled features such as consultation status changes and follow-up email sending - Incident Details: 1) Scheduled consultation status changes were not processed correctly 2) Follow-up emails were not sent correctly 3) Other scheduled tasks were not processed correctly - Cause: During service improvement work, some servers behaved unintentionally, causing scheduled tasks to be recorded as completed even though they had not actually been processed, which prevented automatic retries. - Resolution: Upon identifying the issue, we took immediate action to ensure tasks are processed correctly, improved the system so tasks are only marked complete once actually finished, and added immediate detection for abnormal server behavior. We will continue to strengthen monitoring to prevent similar issues from occurring again. --- [2026-09-01T16:36:03.017+09:00] (investigating) Temporary issue has been detected with Customer Support (Inbox) feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Temporary issue detected with Marketing featureResolved Sep 1, 2026 · 1h 58mResolved

The temporary issue has been resolved, and the service is now fully operational. We apologize for any inconvenience this may have caused. - Incident Time: August 31, 2026 20:00 ~ September 1, 2026 16:00 (KST) (approximately 20 hours) - Affected Scope: Channels that sent marketing messages - Incident Details: 1) Campaigns were sent to only some of the intended recipients 2) Some one-time messages (OTMs) failed to send - Cause: During service improvement work, some servers behaved unintentionally, causing scheduled tasks to be recorded as completed even though they had not actually been processed, which prevented automatic retries. - Resolution: Upon identifying the issue, we took immediate action to ensure tasks are processed correctly, improved the system so tasks are only marked complete once actually finished, and added immediate detection for abnormal server behavior. We will continue to strengthen monitoring to prevent similar issues from occurring again. --- [2026-09-01T14:02:40.112+09:00] (investigating) Temporary issue has been detected with Marketing feature. We are currently investigating the cause and will provide updates shortly. We apologize for any inconvenience this may cause.

Channel.io Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Channel.io incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 3 days with incidentsSep 25

Live Channel.io Outage Reports

Problems reported by engineers using Channel.io. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Channel.io problems reported yet.

Something wrong with Channel.io on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Channel.io

Channel.io publishes a public status page at status.channel.io covering 8 components, including 💬 Live Chat, 📞 Meet and 📧 Email. PulsAPI tracks Channel.io outages, degraded performance and incident history in real time, alongside the rest of your analytics stack.

Over the past 30 days, PulsAPI has measured Channel.io uptime at 99.37%. Response times, incident history, and SLA tracking for Channel.io are available on the PulsAPI dashboard.

Channel.io Status FAQ

Is Channel.io down right now?

The verdict at the top of this page comes from the latest poll of the official Channel.io status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Channel.io is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Channel.io recovers.

How do I check Channel.io uptime history?

PulsAPI tracks Channel.io uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.37%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Channel.io changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Channel.io outages?

PulsAPI reads the official Channel.io status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Channel.io components?

Yes. PulsAPI monitors 9 individual Channel.io components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Channel.io goes down?

Yes. Create a free account and subscribe to Channel.io: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Channel.io to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Channel.io problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Channel.io?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Channel.io plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Channel.io with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services