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Is Dualog Down?

CommunicationLive status, outages, and incident history

No. Dualog is up right now.

Every monitored Dualog system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official Dualog status page
How we know: the official Dualog status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Dualog Status Summary

As of 18:29 UTC on 14 November 2026, Dualog is operational. PulsAPI checked Dualog's official status page and found 9 of 9 components operational, with no active incidents. The latest incident, "Unplanned Zisson Outage", was on Nov 13, 2026 and lasted 12 min.

Cite as: PulsAPI, “Dualog status”, checked 14 November 2026, 18:29 UTC. https://www.pulsapi.com/services/dualog

Dualog Component Status

The main Dualog systems on this page. All 9 are operational right now.

9operational
Drive
Operational
Dualog Portal
Operational
Email and Automatic File Transfer
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Endpoint, External Service, Fetch, Personal Email, Protect, Support Services.

See all of them free

Component statuses may change independently during partial outages.

Recent Dualog Outages & Incidents

Incident history from the official Dualog status page, including resolution updates.

Unplanned Zisson OutageResolved Nov 13, 2026 · 12 minResolved

Zisson have identified the issue and fully restored services now. You will be able to call us us at +47 77621911 or +65 62221911 as per normal once more. --- [2026-11-13T14:06:04.889Z] (monitoring) Dualog Support's phone provider (Zisson) is currently experiencing some service disruptions causing some calls not to reach queues and agents as expected. The Zisson team is aware and are investigating the issue and hope to have it resolved as soon as possible. More information can be found here: https://zisson-kva.statuspage.io/incidents/y04xft4rk5r9 In the meantime, you can to contact Dualog Support using WhatsApp or email channels. Email: support@dualog.com WhatsApp: +47 77621911 We apologize for the inconvenience this may cause. Best regards, Dualog

Microsoft 365 Outage (Dualog Mail not affected)Resolved Nov 13, 2026 · 24h 29mResolved

All Dualog services are operational and fully functional, The Microsoft 365 service disruption is now resolved. --- [2026-11-13T14:18:47.705Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-11-13T04:02:23.395Z] (monitoring) As we keep the Microsoft outage monitored, our services are fully operational. In addition to our usual support@dualog.com, customers may also reach us on WhatsApp at +4777621911 (https://wa.link/gm0hw5) --- [2026-11-13T00:53:01.052Z] (monitoring) We have seen reports that Microsoft 365 users are facing service disruptions. This may affect shore users who are sending mails to vessels using Dualog Mail. All Dualog services are operational and fully functional, this notification is informational only. More information can be found here: https://status.cloud.microsoft/m365 --- [2026-11-13T00:51:46.061Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-11-13T00:51:33.447Z] (monitoring) We have seen reports that Microsoft 365 users are facing service disruptions. This may affect shore users who are sending mails to vessels using Dualog Mail. All Dualog services are operational and fully functional, this notification is informational only. More information can be found here: https://status.cloud.microsoft/m365

Degraded performance on mail exchangeResolved Oct 13, 2026Resolved

We experienced some performance issues on mail exchange. The incident was immediately detected, investigated and resolved within 20 minutes.

Dualog Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Dualog incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% average · 2 days with incidentsNov 14

Live Dualog Outage Reports

Problems reported by engineers using Dualog. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Dualog problems reported yet.

Something wrong with Dualog on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Dualog

Dualog's status page at status.dualog.com lists 9 components, such as Drive, Dualog Portal (apps.dualog.com) and Email and Automatic File Transfer. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Dualog's side or yours.

Dualog Status FAQ

Is Dualog down right now?

The verdict at the top of this page comes from the latest poll of the official Dualog status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Dualog is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Dualog recovers.

How do I check Dualog uptime history?

PulsAPI tracks Dualog uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Dualog changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Dualog outages?

PulsAPI reads the official Dualog status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Dualog components?

Yes. PulsAPI monitors 9 individual Dualog components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Dualog goes down?

Yes. Create a free account and subscribe to Dualog: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Dualog to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Dualog problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Dualog?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Dualog plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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