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Is Eway Down?

FinTech & PaymentsLive status, outages, and incident history

No. Eway is up right now.

Every monitored Eway system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

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Eway is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Eway status page
How we know: the official Eway status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Eway Component Status

The main Eway systems on this page. All 11 are operational right now.

11operational
Eway Gateways
Operational
Eway Phone Payments
Operational
Eway Sandbox
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Eway Settlement, Eway Website, Eway Xero Service, Merchant Trust Initiative (MTI) portal, MyEway, Rapid API, Shopping Cart Integrations » Shopify, Shopping Cart Integrations » WooCommerce.

See all of them free

Component statuses may change independently during partial outages.

Recent Eway Outages & Incidents

Incident history from the official Eway status page, including resolution updates.

Eway - Vendor Scheduled Maintenance: 15 September, 2026Scheduled for Sep 15, 2026 · 4h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-15T22:00:09.402+10:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-14T13:52:45.361+10:00] (scheduled) Eway wish to advise of upcoming scheduled maintenance from an upstream payment provider as follows: Datetime: Tuesday 15th (22:00 AEST ) - Wednesday 16th (02:00 AEST) Impact: We have been advised that the change may potentially affect in-flight transactions. The impact is expected to be primarily limited to gateway merchants using an acquiring bank supported through the Fiserv bank connector. The affected financial institutions are NAB, Westpac, St George, ANZ, Bankwest, Macquarie, Bank of Melbourne, Citibank, and JPMorgan. If you have any questions regarding the scheduled maintenance, please contact us by emailing support@eway.com.au or calling 1800 106 565 (AU) or 0800 392 947 (NZ). Kind regards, The Eway team

Eway - Incident Notification - NZ Transaction FailuresResolved Sep 10, 2026 · 32 minResolved

Vendor support teams have confirmed a full recovery of impacted services and are continuing validation activities including periodic monitoring of processing infrastructure. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team --- [2026-09-11T04:56:26.977+10:00] (investigating) Eway is currently experiencing an intermittent disruption to our NZ payment service due to an issue with one of our upstream providers. This issue is primarily impacting gateway merchants that use an acquiring bank supported via the Worldline bank connector. These financial institutions are Westpac, ANZ, BNZ and ASB. We are currently in contact with the vendor and will follow up with an update ASAP If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards The Eway Team

Scheduled Maintenance Notice – eWAY & MPGS IntegrationScheduled for Aug 24, 2026 · 1h 15mScheduled

The scheduled maintenance has been completed. --- [2026-08-24T21:45:07.737+10:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-24T20:45:07.397+10:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-21T11:51:03.399+10:00] (scheduled) Eway would like to inform our clients and partners of upcoming scheduled maintenance affecting the eWAY integration with Mastercard Payment Gateway Services (MPGS). Date: Monday, 24 August 2026 Time: 9:45 PM – 11:00 PM (AEST) Affected Services: Eway Gateways API Expected Impact: During this window, a maintenance period of approximately 15 minutes is expected to affect transaction processing. Merchants using an acquiring bank supported by the MPGS bank connector will be primarily impacted, including those with financial institutions such as CBA and Bendigo Bank. If you have any questions about this maintenance, please reach out to our support team: Email: support@eway.com.au Phone (AU): 1800 106 565 Phone (NZ): 0800 392 947 We apologise for any inconvenience this may cause and appreciate your understanding. Kind regards, The Eway Team

Eway Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Eway incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live Eway Outage Reports

Problems reported by engineers using Eway. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Eway problems reported yet.

Something wrong with Eway on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Eway

Eway publishes a public status page at status.eway.com.au covering 12 components, including Eway Gateways, Shopify and Rapid API. PulsAPI tracks Eway outages, degraded performance and incident history in real time, alongside the rest of your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Eway uptime at 100.00%. Response times, incident history, and SLA tracking for Eway are available on the PulsAPI dashboard.

Eway Status FAQ

Is Eway down right now?

The verdict at the top of this page comes from the latest poll of the official Eway status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Eway is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Eway recovers.

How do I check Eway uptime history?

PulsAPI tracks Eway uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Eway changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Eway outages?

PulsAPI reads the official Eway status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Eway components?

Yes. PulsAPI monitors 11 individual Eway components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Eway goes down?

Yes. Create a free account and subscribe to Eway: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Eway to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Eway problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Eway?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Eway plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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