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Is Eway Down?

FinTech & PaymentsLive status, outages, and incident history

No. Eway is up right now.

Every monitored Eway system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 31m agoLive, rechecked every 60s
How we know: the official Eway status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Eway Component Status

The main Eway systems on this page. All 11 are operational right now.

11operational
Eway Gateways
Operational
Eway Phone Payments
Operational
Eway Sandbox
Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Eway Settlement, Eway Website, Eway Xero Service, Merchant Trust Initiative (MTI) portal, MyEway, Rapid API, Shopping Cart Integrations » Shopify, Shopping Cart Integrations » WooCommerce.

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Component statuses may change independently during partial outages.

Recent Eway Outages & Incidents

Incident history from the official Eway status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Eway - Incident NotificationResolved Jun 23, 2026 · 12h 45mResolved

Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team --- [2026-06-24T09:54:44.218+10:00] (monitoring) Eway support teams have completed recovery of impacted services and are continuing validation activities including periodic monitoring of payment processing systems and infrastructure. We thank you for your patience and apologise for any inconvenience this event caused your business today Regards, The Eway Team --- [2026-06-24T09:06:24.885+10:00] (investigating) We are still investigating this issue and will follow up with an update ASAP We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards, The Eway Team --- [2026-06-24T03:20:51.190+10:00] (investigating) We are still investigating this issue and will follow up with an update ASAP We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards, The Eway Team --- [2026-06-23T23:07:09.118+10:00] (investigating) Eway is currently experiencing an unexpected disruption to our Rapid API payment service due to an issue with one of our upstream providers. This issue is primarily impacting gateway merchants that use NAB supported via the Fiserv bank connector. We are currently in contact with the vendor and will follow up with an update ASAP We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards, The Eway Team

Eway MFA Delay - Incident NotificationResolved May 27, 2026 · 1h 42mResolved

Eway can confirm that the earlier issue impacting the email delivery has been fully restoredand services are operating as expected. We sincerely apologise for the inconvenience this disruption may have caused your business and appreciate your patience while we worked to resolve the issue. If you have any further questions, please contact us on: AU: 1800 10 6565 NZ: 0800 392 947 Kind regards, The Eway Team --- [2026-05-28T09:24:05.572+10:00] (investigating) We are currently experiencing a service interruption in sending MFA emails which is impacting MYeWAY portal Login. This is preventing users from logging in to the portal however transactions are unaffected The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update. If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards, The Eway Team

Eway NZ Intermittent Transaction Failures - Incident NotificationResolved May 25, 2026 · 1h 3mResolved

Eway support teams can confirm the service disruption has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team --- [2026-05-25T12:45:33.193+10:00] (investigating) Eway is currently experiencing an intermittent disruption to our Gateway API payment service due to an issue with one of our upstream providers. As a result, some transactions may fail with a dishonour response code ‘W9’ . This issue is primarily impacting New Zealand gateway merchants using acquiring banks connected via the Worldpay/Paymark integration. Affected financial institutions include BNZ, ASB, ANZ, Westpac NZ, NAB, and National NZ. Our team is actively working with the upstream vendor to resolve the issue and will provide further updates as soon as they become available. If you have any urgent queries regarding this service interruption, please contact us on: AU: 1800 10 6565 NZ: 0800 392 947 We appreciate your patience and apologise for any inconvenience caused. Kind regards, The Eway Team

Live Eway Outage Reports

Problems reported by engineers using Eway. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Eway problems reported yet.

Something wrong with Eway on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Eway

Eway publishes a public status page at status.eway.com.au covering 12 components, including Eway Gateways, Shopify and Rapid API. PulsAPI tracks Eway outages, degraded performance and incident history in real time, alongside the rest of your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Eway uptime at 100.00%. Response times, incident history, and SLA tracking for Eway are available on the PulsAPI dashboard.

Eway Status FAQ

Is Eway down right now?

PulsAPI checks Eway every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Eway status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Eway is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Eway recovers.

How do I check Eway uptime history?

PulsAPI tracks Eway uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Eway.

How fast does PulsAPI detect Eway outages?

PulsAPI polls the official Eway status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Eway components?

Yes. PulsAPI monitors 11 individual Eway components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Eway goes down?

Yes. Create a PulsAPI account and subscribe to Eway. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Eway status changes.

How do I report an issue with Eway to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Eway problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Eway?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Eway alongside up to 9 other services at pulsapi.com/signup.

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