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Is Eway Down?

FinTech & PaymentsLive status, outages, and incident history

Partly. Some of Eway is down.

Eway is in a partial outage as of November 9, 2026. Some components are down and others are still running, so check the list below to see whether your region or feature is affected.

Partial OutageChecked just nowLive · every 60s2 active incidents

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Official Eway status page
How we know: the official Eway status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Eway Status Summary

As of 21:01 UTC on 9 November 2026, Eway has a partial outage. PulsAPI checked Eway's official status page and found 10 of 12 components operational, with 2 active incidents. Over the last 30 days PulsAPI measured 94.22% uptime for Eway, counting degraded performance as up. The latest incident, "Eway Sandbox - Incident Notification", started on Nov 6, 2026 and is still open.

Cite as: PulsAPI, “Eway status”, checked 9 November 2026, 21:01 UTC. https://www.pulsapi.com/services/eway

Eway Component Status

2 of 12 Eway components are impaired. Worst problems listed first.

1major outage1partial outage10operational
Eway Sandbox
Major Outage
Eway Phone Payments
Partial Outage
Eway Gateways
Operational

9 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Eway Settlement, Eway Website, Eway Xero Service, Merchant Trust Initiative (MTI) portal, MyEway, MyEway Sandbox Portal, Rapid API, Shopping Cart Integrations » Shopify, Shopping Cart Integrations » WooCommerce.

See all of them free

Component statuses may change independently during partial outages.

Recent Eway Outages & Incidents

Incident history from the official Eway status page, including resolution updates.

Eway Sandbox - Incident NotificationStarted Nov 6, 2026Investigating

We are currently experiencing a service interruption which is impacting MyEway Sandbox portals. The issue is being worked on urgently by our system engineers and we will follow up ASAP with an update. If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards, The Eway Team

Eway Sandbox- Incident NotificationResolved Nov 4, 2026 · 34h 1mResolved

Eway support teams can confirm the MyEway Portal service disruption has been resolved and stability to network and transaction processing infrastructure has been validated. We apologise for the inconvenience this has caused your business today and appreciate your patience Kind regards, The Eway team --- [2026-11-05T01:49:25.254+11:00] (investigating) We are currently experiencing a service interruption which is impacting MYeWAY Sandbox portal. The issue is being worked on by our system engineers and we will follow up ASAP with an update. If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business. Regards, The Eway Team

Eway - Incident Notification - PhonePay OutageStarted Nov 1, 2026Investigating

Update: The following PhonePay IVR numbers are working and accepting payments: 1300 267 074 or (02) 9099 4320 The PhonePay IVR number 1800 021 548 is still unavailable, and we are working to restore it. Until it is restored, merchants can direct their customers to either of the numbers above to make payments. Thank you for your patience. We're sorry for any disruption this incident is causing your business. If you have urgent questions about this service interruption, please call us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Kind regards, The Eway Team --- [2026-11-03T10:30:43.067+11:00] (investigating) Eway teams are working with our vendor to recover the affected components. We'll send regular status updates as new information comes in. Thank you for your patience. We're sorry for any disruption this incident is causing your business. If you have urgent questions about this service interruption, please call us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Kind regards, The Eway Team --- [2026-11-02T15:57:32.792+11:00] (identified) Eway teams are continuing the recovery of impacted components and will provide periodic status updates as soon as they are available. We thank you for your patience and apologise for any inconvenience this event is causing your business If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). Regards, The Eway Team --- [2026-11-02T10:58:30.083+11:00] (investigating) Eway is currently investigating a service disruption to Phone payments services. We will follow up ASAP with a full confirmation of service impact and remediation status If you have any urgent questions regarding this service interruption, please contact us on 1800 10 6565 (AU) or 0800 392 947 (NZ). We thank you for your patience and apologise for any inconvenience this event is causing your business Regards, The Eway Team

Eway Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Eway incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 10 days with incidentsNov 9

Going further back: Eway uptime by month and every recorded Eway outage.

Live Eway Outage Reports

Problems reported by engineers using Eway. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Eway problems reported yet.

Are you seeing Eway problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Eway

Eway publishes a public status page at status.eway.com.au covering 12 components, including Eway Gateways, Shopify and Rapid API. PulsAPI tracks Eway outages, degraded performance and incident history in real time, alongside the rest of your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Eway uptime at 94.22%. Response times, incident history, and SLA tracking for Eway are available on the PulsAPI dashboard.

Eway Status FAQ

Is Eway down right now?

The verdict at the top of this page comes from the latest poll of the official Eway status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Eway is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Eway recovers.

How do I check Eway uptime history?

PulsAPI tracks Eway uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 94.22%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Eway changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Eway outages?

PulsAPI reads the official Eway status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Eway components?

Yes. PulsAPI monitors 12 individual Eway components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Eway goes down?

Yes. Create a free account and subscribe to Eway: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Eway to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Eway problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Eway?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Eway plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Eway with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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