Is Gainsight Down?

SaaSLive status, outages, and incident history

No. Gainsight is up right now.

Every monitored Gainsight system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 45m agoLive, rechecked every 60s

Start monitoring Gainsight Official Gainsight status page

How we know: the official Gainsight status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Gainsight Component Status

The main Gainsight systems on this page. All 20 are operational right now.

20operational

Gainsight CS - EU Region » EU - Insight Agent - Powered by Staircase AI

Operational

Gainsight CS - EU Region » EU Data Ingestion Queue

Operational

Gainsight CS - EU Region » EU Data Processor Queue

Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Gainsight CS - EU Region » EU Gainsight Salesforce Integration, Gainsight CS - EU Region » EU Google SSO Authentication - GSuite, Gainsight CS - EU Region » EU Rules Engine Queue, Gainsight CS - EU Region » EU SAML SSO Authentication, Gainsight CS - EU Region » Gainsight CS EU Application, Gainsight CS - US1 Region » Gainsight CS US1 Application, Gainsight CS - US1 Region » US - Insight Agent - Powered by Staircase AI, Gainsight CS - US1 Region » US1 Data Ingestion Queue, Gainsight CS - US1 Region » US1 Data Processor Queue, Gainsight CS - US1 Region » US1 Gainsight Salesforce Integration, Gainsight CS - US1 Region » US1 Google SSO Authentication - GSuite, Gainsight CS - US1 Region » US1 Rules Engine Queue, and 5 more.

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Component statuses may change independently during partial outages.

Recent Gainsight Outages & Incidents

Incident history from the official Gainsight status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

Gainsight CS - US1, US2 & EU - Backend Data Store Emergency Maintenance: Saturday, 8th August 2026Scheduled for Aug 8, 2026 · 1h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-08T03:00:08.341Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-07T16:59:29.107Z] (scheduled) UTC - From 3:00 AM to 4:00 AM Saturday, 8th August 2026 CDT - From 10:00 PM to 11:00 PM Friday, 7th August 2026 IST - From 8:30 AM to 9:30 AM Saturday, 8th August 2026 Activity : Gainsight has scheduled Emergency maintenance for Backend Data Stores. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed. This maintenance is being performed to apply necessary patches on the Backend Data Stores. Queues Hold Time: 1 Hours Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 1 Hours anticipated. Rules Engine Queue : Delay of 1 Hours anticipated. Journey Orchestrator : Delay of 1 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for the latest status updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com

Gainsight CS - US1, US2 & EU - Backend Services - Major Release: Saturday, 25th July 2026Scheduled for Jul 25, 2026 · 4h 0mScheduled

The scheduled maintenance has been completed. --- [2026-07-25T03:00:07.488Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-22T07:05:13.498Z] (scheduled) UTC - From 3:00 AM to 7:00 AM Saturday, 25th July 2026 CDT - From 10:00 PM Friday, 24th to 2:00 AM Saturday, 25th July 2026 IST - From 8:30 AM to 12:30 PM Saturday, 25th July 2026 Activity: Gainsight has planned a scheduled deployment of the US1, US2 and EU Region Backend Services - Major Release. During this release window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. This deployment is within Backend Services to support the upcoming CS release. To learn more about timing, frequency, and impact of releases, refer to NXT Release Process at following link. https://support.gainsight.com/Gainsight_NXT/Getting_Started_for_Admins_and_End_Users/Gainsight_NXT_Upgrade_Process Hold Time for queues: 2 Hours Impact Details: US1, US2 & EU PRODUCTION Environment Data Ingestion Queue - NO IMPACT Data Processor Queue - Delay of 2 Hours anticipated. Rules Engine Queue - Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for latest status updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com.

Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance: Saturday, 11th July 2026Scheduled for Jul 11, 2026 · 4h 0mScheduled

The scheduled maintenance has been completed. --- [2026-07-11T03:00:11.560Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-08T05:23:08.518Z] (scheduled) UTC - From 3:00 AM to 7:00 AM Saturday, 11th July 2026 CDT - From 10:00 PM Friday, 10th to 2:00 AM Saturday, 11th July 2026 IST - From 8:30 AM to 12:30 PM Saturday, 11th July 2026 Activity : Gainsight has planned maintenance for Backend Data Stores. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed. This maintenance is being performed to apply necessary patches on the Backend Data Stores. Queues Hold Time: 2 Hours Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 2 Hours anticipated. Rules Engine Queue : Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for the latest status updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com

Live Gainsight Outage Reports

Problems reported by engineers using Gainsight. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Gainsight problems reported yet.

Something wrong with Gainsight on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Gainsight

Is Gainsight down? Gainsight reports live availability for 27 components at status.gainsight.com, among them Gainsight CS US1 Application, Gainsight CS US2 Application and Gainsight CS EU Application. Track Gainsight outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Gainsight uptime at 100.00%. Response times, incident history, and SLA tracking for Gainsight are available on the PulsAPI dashboard.

Gainsight Status FAQ

Is Gainsight down right now?

PulsAPI checks Gainsight every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Gainsight status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Gainsight is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Gainsight recovers.

How do I check Gainsight uptime history?

PulsAPI tracks Gainsight uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Gainsight.

How fast does PulsAPI detect Gainsight outages?

PulsAPI polls the official Gainsight status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Gainsight components?

Yes. PulsAPI monitors 20 individual Gainsight components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Gainsight goes down?

Yes. Create a PulsAPI account and subscribe to Gainsight. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Gainsight status changes.

How do I report an issue with Gainsight to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Gainsight problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Gainsight?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Gainsight alongside up to 9 other services at pulsapi.com/signup.

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