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Is Gainsight Down?

SaaSLive status, outages, and incident history

No. Gainsight is up right now.

Every monitored Gainsight system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Gainsight breaks

Gainsight is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Gainsight status page
How we know: the official Gainsight status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Gainsight Component Status

The main Gainsight systems on this page. All 24 are operational right now.

24operational
Gainsight CS - EU Region » EU - Insight Agent - Powered by Staircase AI
Operational
Gainsight CS - EU Region » EU Data Ingestion Queue
Operational
Gainsight CS - EU Region » EU Data Processor Queue
Operational

21 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Gainsight CS - EU Region » EU Gainsight Salesforce Integration, Gainsight CS - EU Region » EU Google SSO Authentication - GSuite, Gainsight CS - EU Region » EU Rules Engine Queue, Gainsight CS - EU Region » EU SAML SSO Authentication, Gainsight CS - EU Region » Gainsight CS EU Application, Gainsight CS - US1 Region » Gainsight CS US1 Application, Gainsight CS - US1 Region » US - Insight Agent - Powered by Staircase AI, Gainsight CS - US1 Region » US1 Data Ingestion Queue, Gainsight CS - US1 Region » US1 Data Processor Queue, Gainsight CS - US1 Region » US1 Gainsight Salesforce Integration, Gainsight CS - US1 Region » US1 Google SSO Authentication - GSuite, Gainsight CS - US1 Region » US1 Rules Engine Queue, and 9 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Gainsight Outages & Incidents

Incident history from the official Gainsight status page, including resolution updates.

Salesforce Service Disruption - Cascading impact on Gainsight CS functionalityResolved Sep 16, 2026 · 8h 35mResolved

This incident has been resolved. More details here: https://status.salesforce.com/incidents/20004433 --- [2026-09-16T10:34:13.891Z] (investigating) Gainsight CS customers using Salesforce as source may experience service degradation and intermittent connectivity errors due to issues on the Salesforce side. More details about the issue are here: https://status.salesforce.com/incidents/20004433

Rules Engine Failure for few CustomersResolved Sep 13, 2026 · 16h 42mResolved

This incident has been resolved. Rules processing in our US1, US2 and EU regions experienced failures. Replays have been triggered for affected rules. If you received a failure notification, you may also rerun any failed rules and workflows directly from your org. Please reach out to support@gainsight.com if you have questions or need assistance. --- [2026-09-14T00:34:11.412Z] (monitoring) Thank you for your patience as we track the progress of Rules Queues and monitor for any further issues. --- [2026-09-13T20:39:12.024Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-13T19:32:03.106Z] (investigating) We have received reports of "Rules" failures for a subset of customers, Our team is investigating the same, we will provide further updates as we receive more details.

Gainsight CS - US1, US2 & EU - Backend Data Store Maintenance: Saturday, 12th September 2026Scheduled for Sep 12, 2026 · 4h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-12T03:00:11.304Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-09T07:08:22.966Z] (scheduled) UTC - From 3:00 AM to 7:00 AM Saturday, 12th September 2026 CDT - From 10:00 PM Friday, 14th to 2:00 AM Saturday, 12th September 2026 IST - From 8:30 AM to 12:30 PM Saturday, 12th September 2026 Activity : Gainsight has planned maintenance for Backend Data Stores. During this maintenance window, users may intermittently experience login issues, Data Stores may be temporarily inaccessible, and the Rules Engine Queue may intermittently enter a hold state. All functionality will return to normal soon after the maintenance is completed. This maintenance is being performed to apply necessary patches on the Backend Data Stores. Queues Hold Time: 2 Hours Impact Details: Environment - PRODUCTION Data Ingestion Queue : NO IMPACT Data Processor Queue : Delay of 2 Hours anticipated. Rules Engine Queue : Delay of 2 Hours anticipated. Journey Orchestrator : Delay of 2 Hours anticipated Gainsight Application : Intermittently, users may be unable to log in, and Reports or Data may not render in the UI. FOR MORE INFORMATION Please follow https://status.gainsight.com/ for the latest status updates. If you have questions, please open a ticket with us by sending a note to support@gainsight.com

Gainsight Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Gainsight incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live Gainsight Outage Reports

Problems reported by engineers using Gainsight. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Gainsight problems reported yet.

Something wrong with Gainsight on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Gainsight

Is Gainsight down? Gainsight reports live availability for 27 components at status.gainsight.com, among them Gainsight CS US1 Application, Gainsight CS US2 Application and Gainsight CS EU Application. Track Gainsight outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Gainsight uptime at 100.00%. Response times, incident history, and SLA tracking for Gainsight are available on the PulsAPI dashboard.

Gainsight Status FAQ

Is Gainsight down right now?

The verdict at the top of this page comes from the latest poll of the official Gainsight status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Gainsight is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Gainsight recovers.

How do I check Gainsight uptime history?

PulsAPI tracks Gainsight uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Gainsight changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Gainsight outages?

PulsAPI reads the official Gainsight status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Gainsight components?

Yes. PulsAPI monitors 24 individual Gainsight components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Gainsight goes down?

Yes. Create a free account and subscribe to Gainsight: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Gainsight to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Gainsight problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Gainsight?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Gainsight plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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