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Is Gainsight Down?

SaaSLive status, outages, and incident history

No. Gainsight is up right now.

Every monitored Gainsight system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

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Official Gainsight status page
How we know: the official Gainsight status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Gainsight Status Summary

As of 18:08 UTC on 9 November 2026, Gainsight is operational. PulsAPI checked Gainsight's official status page and found 24 of 24 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Gainsight, counting degraded performance as up. The latest incident, "Industry-wide PHP and Node.js security update", started on Oct 23, 2026 and is still open.

Cite as: PulsAPI, “Gainsight status”, checked 9 November 2026, 18:08 UTC. https://www.pulsapi.com/services/gainsight

Gainsight Component Status

The main Gainsight systems on this page. All 24 are operational right now.

24operational
Gainsight CS - EU Region » EU - Insight Agent - Powered by Staircase AI
Operational
Gainsight CS - EU Region » EU Data Ingestion Queue
Operational
Gainsight CS - EU Region » EU Data Processor Queue
Operational

21 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Gainsight CS - EU Region » EU Gainsight Salesforce Integration, Gainsight CS - EU Region » EU Google SSO Authentication - GSuite, Gainsight CS - EU Region » EU Rules Engine Queue, Gainsight CS - EU Region » EU SAML SSO Authentication, Gainsight CS - EU Region » Gainsight CS EU Application, Gainsight CS - US1 Region » Gainsight CS US1 Application, Gainsight CS - US1 Region » US - Insight Agent - Powered by Staircase AI, Gainsight CS - US1 Region » US1 Data Ingestion Queue, Gainsight CS - US1 Region » US1 Data Processor Queue, Gainsight CS - US1 Region » US1 Gainsight Salesforce Integration, Gainsight CS - US1 Region » US1 Google SSO Authentication - GSuite, Gainsight CS - US1 Region » US1 Rules Engine Queue, and 9 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Gainsight Outages & Incidents

Incident history from the official Gainsight status page, including resolution updates.

Industry-wide PHP and Node.js security updateStarted Oct 23, 2026Investigating

This week, security updates were released for PHP and Node.js. This is an industry-wide issue and is not specific to Gainsight. Our Security and Engineering teams applied the available patches and mitigations right away, and we have seen no evidence of any compromise. Our Security team continues to actively monitor our systems. Do I need to do anything? No. If you have questions, contact security@gainsight.com or your Gainsight team.

Elevated SFDC errors for few customersResolved Oct 23, 2026 · 115h 19mResolved

We are marking this incident as resolved. --- [2026-10-23T17:55:46.440Z] (monitoring) We have identified the cause of the Salesforce connection failures some customers are seeing. A recent incident on the Salesforce side caused authentication requests to fail intermittently (https://status.salesforce.com/incidents/20004512). As a result, the Salesforce authentication token for some Gainsight connections was invalidated. Salesforce has since resolved its incident. However, affected connections will not recover on their own. Re-authorizing the connection is required. Who is affected: Customers whose Salesforce connection is failing or showing an authentication error, including data syncs and jobs that depend on that connection. What you need to do: Re-authorize your Salesforce connection in Gainsight. Once re-authorized, blocked or failed jobs should resume. If any jobs remain failed, re-run them after re-authorizing. If you re-authorize and still see issues, please contact Gainsight Support at support@gainsight.com. --- [2026-10-23T11:51:51.259Z] (monitoring) We are observing the error rates have subsided and this may be related to incident at Salesforce end (https://status.salesforce.com/incidents/20004512) If you are still experiencing any errors, please raise a request with our support team, support@gainsight.com. --- [2026-10-23T10:38:10.985Z] (investigating) We are aware of a subset of customers using SFDC Connector are experiencing increased error rates, impacting their rules and connectors. Our team is investigating the same, we will provide further updates as we receive more details.

CS - US1: Investigating delays in Rules and Participant SyncResolved Oct 8, 2026 · 3h 59mResolved

This incident has been resolved. The delays affecting Rules and Participant Sync in Gainsight CS US1 have cleared, and queues are caught up and back to normal levels. Thank you for your patience. --- [2026-10-08T19:28:02.345Z] (monitoring) Thank you for your patience. Our team is making progress on the delays affecting Rules and Participant Sync in Gainsight CS US1 and will share another update as the situation develops. --- [2026-10-08T18:12:07.445Z] (investigating) We are currently investigating delays affecting Rules and Participant Sync in Gainsight CS US1. Our team is actively looking into the issue and we will provide an update as more information becomes available.

Gainsight Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Gainsight incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 3 days with incidentsNov 9

Going further back: Gainsight uptime by month and every recorded Gainsight outage.

Live Gainsight Outage Reports

Problems reported by engineers using Gainsight. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Gainsight problems reported yet.

Something wrong with Gainsight on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Gainsight

Is Gainsight down? Gainsight reports live availability for 27 components at status.gainsight.com, among them Gainsight CS US1 Application, Gainsight CS US2 Application and Gainsight CS EU Application. Track Gainsight outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Gainsight uptime at 100.00%. Response times, incident history, and SLA tracking for Gainsight are available on the PulsAPI dashboard.

Gainsight Status FAQ

Is Gainsight down right now?

The verdict at the top of this page comes from the latest poll of the official Gainsight status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Gainsight is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Gainsight recovers.

How do I check Gainsight uptime history?

PulsAPI tracks Gainsight uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Gainsight changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Gainsight outages?

PulsAPI reads the official Gainsight status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Gainsight components?

Yes. PulsAPI monitors 24 individual Gainsight components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Gainsight goes down?

Yes. Create a free account and subscribe to Gainsight: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Gainsight to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Gainsight problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Gainsight?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Gainsight plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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