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Is Gem Down?

SaaSLive status, outages, and incident history

No. Gem is up right now.

Every monitored Gem system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 36m agoLive, rechecked every 60s
Start monitoring GemOfficial Gem status page
How we know: the official Gem status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Gem Component Status

The main Gem systems on this page. All 7 are operational right now.

7operational
Gem AI
Operational
Gem API
Operational
Gem Extension
Operational

4 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Gem Homepage, Gem Integrations, Gem Scheduling, Gem Web Application.

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Component statuses may change independently during partial outages.

Recent Gem Outages & Incidents

Incident history from the official Gem status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Scheduled maintenance, July 2 2026Scheduled for Jul 2, 2026 · 1h 0mScheduled

The scheduled maintenance has been completed. --- [2026-07-02T16:00:10.708-07:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-02T15:00:18.329-07:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-06-30T15:14:13.991-07:00] (scheduled) Expected impact areas: Gem Web Application Gem Extension Gem API Expected impact: Requests might take longer to load or have higher error rates during the window. Please refresh your page if you encountered an unexpected error during this time.

Workday data sync and webhook disruptionsResolved Jun 18, 2026 · 258h 15mResolved

This incident has been resolved. --- [2026-06-19T04:39:20.243-07:00] (monitoring) The underlying issue has been resolved and Workday syncs are now running successfully again. Both full and partial syncs have resumed across affected accounts. We're now waiting for these syncs to finish processing so your recruiting data is fully up to date. Until they complete, you may still see some metrics that haven't refreshed yet — this is expected and will resolve on its own as the syncs catch up. We'll post a final update once all data is current. --- [2026-06-18T08:53:19.129-07:00] (identified) We're aware of an issue affecting data syncs and webhooks for teams using the Workday integration. Since June 16, 2026, some pipeline metrics have not updated as expected, which may appear as missing or out-of-date recruiting data in affected accounts. We've identified the root cause and are deploying a fix. No data has been permanently lost. Once the fix is in place, we'll rebuild the affected metrics from your source data and reporting will return to normal. We'll post another update as soon as the fix is complete. Thank you for your patience.

Unable to send offer e-signature requestsResolved Jun 11, 2026 · 4h 2mResolved

Docusign has resolved the outage with their services, and Gem e-signature and offer requests are now working normally. --- [2026-06-11T13:44:45.631-07:00] (identified) We are aware of an issue with sending e-signature (offer) requests through Gem. This is caused by a Docusign outage that is currently being worked on. Please check for updates on Docusign's status page and try again after the issue is resolved: https://health.docusign.com/ We will continue to monitor the situation and share updates here.

Live Gem Outage Reports

Problems reported by engineers using Gem. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Gem problems reported yet.

Something wrong with Gem on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Gem

Is Gem down? Gem reports live availability for 7 components at status.gem.com, among them Gem Web Application, Gem Integrations and Gem Extension. Track Gem outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Gem uptime at 100.00%. Response times, incident history, and SLA tracking for Gem are available on the PulsAPI dashboard.

Gem Status FAQ

Is Gem down right now?

PulsAPI checks Gem every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Gem status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Gem is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Gem recovers.

How do I check Gem uptime history?

PulsAPI tracks Gem uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Gem.

How fast does PulsAPI detect Gem outages?

PulsAPI polls the official Gem status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Gem components?

Yes. PulsAPI monitors 7 individual Gem components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Gem goes down?

Yes. Create a PulsAPI account and subscribe to Gem. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Gem status changes.

How do I report an issue with Gem to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Gem problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Gem?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Gem alongside up to 9 other services at pulsapi.com/signup.

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