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Is Heidi Down?

SaaSLive status, outages, and incident history

No. Heidi is up right now.

Every monitored Heidi system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive, rechecked every 60s
Start monitoring HeidiOfficial Heidi status page
How we know: the official Heidi status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Heidi Component Status

The main Heidi systems on this page. All 5 are operational right now.

5operational
Comms
Operational
Evidence
Operational
Heidi Homepage
Operational

2 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Login and Authentication, Note Generation.

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Component statuses may change independently during partial outages.

Recent Heidi Outages & Incidents

Incident history from the official Heidi status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
US Users unable to access applicationResolved Aug 5, 2026 · 1h 36mResolved

Issue is now resolved. --- [2026-08-06T03:09:01Z] (monitoring) We have implemented a fix, and our team is currently monitoring. --- [2026-08-05T16:13:46Z] (identified) US users remain impacted by elevated latency and intermittent inability to access the app (including login loops and pages not loading). We have identified a root cause and are working on a fix --- [2026-08-05T15:35:30Z] (investigating) Currently investigating

Some users can't connect to Heidi right nowResolved Jul 29, 2026 · 13 minResolved

The issue has been resolved and all services are back to normal. Thank you for your patience. --- [2026-07-29T01:03:47Z] (identified) We've identified the cause and a fix is in progress. We'll share another update once services are fully restored. Thank you for your patience. --- [2026-07-29T00:53:24Z] (investigating) We're aware of an issue causing an issue connecting to Heidi. The service is currently unavailable for some user in Japan region. We're sorry for the disruption to your day. Thank you for your patience.

Investigating login issues for some usersResolved Jun 9, 2026 · 1h 10mResolved

The login issue has been resolved. All users should now be able to log in normally. If you are still experiencing issues, please clear your browser cookies and try again --- [2026-06-09T09:04:54Z] (identified) We have identified the issue and applied a fix. If you are still experiencing login issues, please hard refresh your browser and try again. We are continuing to monitor. --- [2026-06-09T08:42:57Z] (investigating) We are aware that some users are experiencing issues logging in and are actively investigating. Core functionality remains available for logged-in users. We will provide updates as we learn more. --- [2026-06-09T08:34:58Z] (investigating) We are aware that some users are experiencing issues logging in and are actively investigating. Core functionality remains available for logged-in users. We will provide updates as we learn more.

Live Heidi Outage Reports

Problems reported by engineers using Heidi. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Heidi problems reported yet.

Something wrong with Heidi on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Heidi

Heidi exposes 5 monitored components on its status page at status.heidihealth.com — Note Generation, Login and Authentication and Heidi Homepage among them. Follow Heidi downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Heidi uptime at 100.00%. Response times, incident history, and SLA tracking for Heidi are available on the PulsAPI dashboard.

Heidi Status FAQ

Is Heidi down right now?

PulsAPI checks Heidi every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Heidi status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Heidi is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Heidi recovers.

How do I check Heidi uptime history?

PulsAPI tracks Heidi uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Heidi.

How fast does PulsAPI detect Heidi outages?

PulsAPI polls the official Heidi status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Heidi components?

Yes. PulsAPI monitors 5 individual Heidi components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Heidi goes down?

Yes. Create a PulsAPI account and subscribe to Heidi. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Heidi status changes.

How do I report an issue with Heidi to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Heidi problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Heidi?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Heidi alongside up to 9 other services at pulsapi.com/signup.

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