Helpjuice logo

Is Helpjuice Down?

SaaSLive status, outages, and incident history

No. Helpjuice is up right now.

Every monitored Helpjuice system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

Know the moment Helpjuice breaks

Helpjuice is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official Helpjuice status page
How we know: the official Helpjuice status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Helpjuice Status Summary

As of 08:03 UTC on 9 November 2026, Helpjuice is operational. PulsAPI checked Helpjuice's official status page and found 6 of 6 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Helpjuice, counting degraded performance as up. The latest incident, "Read-Only Mode Activated", was on Aug 12, 2026 and lasted 4h 13m.

Cite as: PulsAPI, “Helpjuice status”, checked 9 November 2026, 08:03 UTC. https://www.pulsapi.com/services/helpjuice

Helpjuice Component Status

The main Helpjuice systems on this page. All 6 are operational right now.

6operational
Helpjuice API
Operational
Helpjuice Database
Operational
Helpjuice Knowledge Bases
Operational

3 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Helpjuice Search, Helpjuice.com Admin, Web Host.

See all of them free

Component statuses may change independently during partial outages.

Recent Helpjuice Outages & Incidents

Incident history from the official Helpjuice status page, including resolution updates.

Read-Only Mode ActivatedResolved Aug 12, 2026 · 4h 13mResolved

The security incident identified earlier today has been fully resolved. The unauthorized modification has been removed from all affected accounts, content delivery caches have been purged, the compromised access has been revoked, and all platform functionality — including administrative access — was restored as of 15:45 UTC. Affected customers have been notified directly by email with account-specific details, including a full incident report. Our forensic review of the incident's full scope is continuing as an additional verification step; if it identifies anything relevant to a specific account, we will contact that customer directly. Questions: support@helpjuice.com. --- [2026-08-12T11:51:18.560Z] (investigating) We identified a security incident and have initiated an investigation. As a precautionary measure, we have temporarily disabled authentication and placed the platform in read-only mode while we investigate the scope and impact of the issue. We are actively reviewing the incident and will restore normal functionality once we are confident that it is safe to do so. --- [2026-08-12T11:47:19.941Z] (investigating) We identified a security incident and have initiated an investigation. As a precautionary measure, we have temporarily disabled authentication and placed the platform in read-only mode while we investigate the scope and impact of the issue. We are actively reviewing the incident and will restore normal functionality once we are confident that it is safe to do so.

Helpjuice Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Helpjuice incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% averageNov 9

Going further back: Helpjuice uptime by month and every recorded Helpjuice outage.

Live Helpjuice Outage Reports

Problems reported by engineers using Helpjuice. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Helpjuice problems reported yet.

Something wrong with Helpjuice on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Helpjuice

Helpjuice exposes 6 monitored components on its status page at status.helpjuice.com — Web Host, Helpjuice Knowledge Bases and Helpjuice.com Admin among them. Follow Helpjuice downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Helpjuice uptime at 100.00%. Response times, incident history, and SLA tracking for Helpjuice are available on the PulsAPI dashboard.

Helpjuice Status FAQ

Is Helpjuice down right now?

The verdict at the top of this page comes from the latest poll of the official Helpjuice status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Helpjuice is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Helpjuice recovers.

How do I check Helpjuice uptime history?

PulsAPI tracks Helpjuice uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Helpjuice changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Helpjuice outages?

PulsAPI reads the official Helpjuice status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Helpjuice components?

Yes. PulsAPI monitors 6 individual Helpjuice components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Helpjuice goes down?

Yes. Create a free account and subscribe to Helpjuice: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Helpjuice to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Helpjuice problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Helpjuice?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Helpjuice plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Helpjuice with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services