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Is HeyGen Down?

SaaSLive status, outages, and incident history

No. HeyGen is up right now.

Every monitored HeyGen system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · every 60s

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Official HeyGen status page
How we know: the official HeyGen status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

HeyGen Status Summary

As of 22:50 UTC on 9 November 2026, HeyGen is operational. PulsAPI checked HeyGen's official status page and found 6 of 6 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for HeyGen, counting degraded performance as up. The latest incident, "incident fixed and monitoring", was on Oct 10, 2026 and lasted 28h 19m.

Cite as: PulsAPI, “HeyGen status”, checked 9 November 2026, 22:50 UTC. https://www.pulsapi.com/services/heygen

HeyGen Component Status

The main HeyGen systems on this page. All 6 are operational right now.

6operational
https://api.heygen.com
Operational
https://api.liveavatar.com
Operational
https://app.heygen.com
Operational

3 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking https://app.liveavatar.com, https://www.heygen.com, https://www.liveavatar.com.

See all of them free

Component statuses may change independently during partial outages.

Recent HeyGen Outages & Incidents

Incident history from the official HeyGen status page, including resolution updates.

incident fixed and monitoringResolved Oct 10, 2026 · 28h 19mResolved

incident resolved --- [2026-10-10T00:37:27Z] (monitoring) Around 4,000 signed-in users received this error, 2,000 of which are not able to sign in at the end of the session. 800 of those 2,000 are returning users, and 1,200 of them are new users.

Video Agent OutageResolved Oct 4, 2026 · 42 minResolved

Identified the rootcause and resolved. Video Agent is back. --- [2026-10-04T22:13:11Z] (investigating) We are investigating an issue with Video Agent chats not surfacing and loading

HeyGen Video Workflow FailuresResolved Sep 18, 2026 · 6h 17mResolved

The incident has been resolved, and the service is now operating normally. Thank you for your patience. --- [2026-09-18T23:03:37Z] (identified) We’re investigating an issue affecting some video generation requests. The issue has been identified.

HeyGen Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a HeyGen incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 3 days with incidentsNov 9

Going further back: HeyGen uptime by month and every recorded HeyGen outage.

Live HeyGen Outage Reports

Problems reported by engineers using HeyGen. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No HeyGen problems reported yet.

Something wrong with HeyGen on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About HeyGen

Is HeyGen down? HeyGen reports live availability for 6 components at status.heygen.com, among them https://www.heygen.com, https://api.liveavatar.com and https://api.heygen.com. Track HeyGen outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured HeyGen uptime at 100.00%. Response times, incident history, and SLA tracking for HeyGen are available on the PulsAPI dashboard.

HeyGen Status FAQ

Is HeyGen down right now?

The verdict at the top of this page comes from the latest poll of the official HeyGen status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if HeyGen is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until HeyGen recovers.

How do I check HeyGen uptime history?

PulsAPI tracks HeyGen uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever HeyGen changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect HeyGen outages?

PulsAPI reads the official HeyGen status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual HeyGen components?

Yes. PulsAPI monitors 6 individual HeyGen components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when HeyGen goes down?

Yes. Create a free account and subscribe to HeyGen: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with HeyGen to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot HeyGen problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor HeyGen?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so HeyGen plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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