Incode logo

Is Incode Down?

FinTech & PaymentsLive status, outages, and incident history

No. Incode is up right now.

Every monitored Incode system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · 60s while moving

Know the moment Incode breaks

Incode is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

Official Incode status page
How we know: the official Incode status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Incode Component Status

The main Incode systems on this page. All 9 are operational right now.

9operational
Incode Omni » Omni Australia
Operational
Incode Omni » Omni Canada
Operational
Incode Omni » Omni Demo
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Incode Omni » Omni EU, Incode Omni » Omni Middle East, Incode Omni » Omni US, SOR Data Sources » Argentina Government Validation, SOR Data Sources » México - CURP validation, SOR Data Sources » México - INE Facial Government Validation.

See all of them free

Component statuses may change independently during partial outages.

Recent Incode Outages & Incidents

Incident history from the official Incode status page, including resolution updates.

Mexican CURP Validation - Scheduled Maintenance.Scheduled for Sep 15, 2026 · 27h 59mScheduled

[EN] We would like to inform you that a maintenance window has been scheduled by RENAPO, as detailed below: Maintenance details: • Affected service: CURP Validation Service • Environment: Production • Responsible party: RENAPO • Start: 2026-09-15 – 20:00 CDMX • End: 2026-09-16 – 23:59 CDMX • Duration: 28 hours • Expected impact: CURP validation services may experience intermittent issues, potentially leading to a total suspension of the service. Thank you for your understanding. Please feel free to contact us if you have any questions. Best regards, Metamap team. [ES] Nos gustaría informarles que RENAPO ha programado una ventana de mantenimiento, según se detalla a continuación: Detalles del mantenimiento: • Servicio afectado: Servicio de validación de CURP • Entorno: Producción • Responsable: RENAPO • Inicio: 15/09/2026 – 20:00 CDMX • Finalización: 16/09/2026 – 23:59 CDMX • Duración: 28 horas • Impacto previsto: Los servicios de validación de CURP podrían experimentar problemas intermitentes, lo que potencialmente podría derivar en una suspensión total del servicio. Agradecemos su comprensión. No duden en contactarnos si tienen alguna pregunta. Atentamente, Equipo Metamap [PT] Informamos que uma janela de manutenção foi agendada pela RENAPO, conforme detalhado abaixo: Detalhes da manutenção: • Serviço afetado: Serviço de Validação de CURP • Ambiente: Produção • Responsável: RENAPO • Início: 15/09/2026 – 20:00 CDMX • Término: 16/09/2026 – 23:59 CDMX • Duração: 28 horas • Impacto esperado: Os serviços de validação de CURP poderão apresentar falhas intermitentes, podendo levar à suspensão total do serviço. Agradecemos a compreensão. Caso tenha alguma dúvida, não hesite em entrar em contato conosco. Atenciosamente, Equipe Metamap.

Elevated number of errors faceDBResolved Sep 15, 2026 · 1h 28mResolved

This incident has been resolved. --- [2026-09-15T09:06:46.706Z] (identified) A recent infrastructure change caused a temporary service disruption. Recovery is underway, and some users may continue to experience intermittent issues. --- [2026-09-15T08:47:20.594Z] (investigating) We are currently investigating an issue regarding the elevated number of errors in faceDB.

Elevated error ratesResolved Sep 1, 2026 · 1h 20mResolved

Identity verification requests are operating normally. The issue has been resolved. --- [2026-09-01T15:12:30.879Z] (identified) A fix has been applied and identity verification requests in our Canada environment are completing normally. We are now monitoring the environment to confirm full stability. We will post a final update once monitoring is complete. --- [2026-09-01T14:56:36.742Z] (investigating) Identity verification requests have recovered and now completing successfully. We are continuing to monitor the environment closely and are working to restore full stability. We will provide a further update within 60 minutes, or sooner if the situation changes. --- [2026-09-01T14:42:16.423Z] (investigating) We are currently investigating elevated error rates affecting identity verification requests. Some users may experience failures when capturing a selfie or an ID document. Our engineering team is actively investigating. We will provide an update within 30 minutes.

Incode Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Incode incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 7 days with incidentsSep 25

Live Incode Outage Reports

Problems reported by engineers using Incode. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Incode problems reported yet.

Something wrong with Incode on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Incode

Incode exposes 11 monitored components on its status page at status.incode.com — Incode Omni, Omni Australia and México - CURP validation among them. Follow Incode downtime, degraded performance and resolved incidents here, with uptime history alongside your other payments and fintech services.

Over the past 30 days, PulsAPI has measured Incode uptime at 99.99%. Response times, incident history, and SLA tracking for Incode are available on the PulsAPI dashboard.

Incode Status FAQ

Is Incode down right now?

The verdict at the top of this page comes from the latest poll of the official Incode status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Incode is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Incode recovers.

How do I check Incode uptime history?

PulsAPI tracks Incode uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Incode changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Incode outages?

PulsAPI reads the official Incode status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Incode components?

Yes. PulsAPI monitors 9 individual Incode components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Incode goes down?

Yes. Create a free account and subscribe to Incode: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Incode to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Incode problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Incode?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Incode plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Incode with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services