KnowBe4 logo

Is KnowBe4 Down?

SaaSLive status, outages, and incident history

No. KnowBe4 is up right now.

Every monitored KnowBe4 system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

Know the moment KnowBe4 breaks

KnowBe4 is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official KnowBe4 status page
How we know: the official KnowBe4 status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

KnowBe4 Status Summary

As of 22:08 UTC on 9 November 2026, KnowBe4 is operational. PulsAPI checked KnowBe4's official status page and found 44 of 44 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.98% uptime for KnowBe4, counting degraded performance as up. The latest incident, "Prevent & Protect - Email delivery issues", was on Nov 6, 2026 and lasted 6h 31m.

Cite as: PulsAPI, “KnowBe4 status”, checked 9 November 2026, 22:08 UTC. https://www.pulsapi.com/services/knowbe4

KnowBe4 Component Status

The main KnowBe4 systems on this page. All 44 are operational right now.

44operational
Agent Risk Manager
Operational
Defend » Authentication
Operational
Defend » Console
Operational

41 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Defend » Deployment Center, Defend » Mail Flow, Free Tools, KCM GRC, KnowBe4 Academy, KnowBe4 Community, KnowBe4 Platform » Platform, KnowBe4 Platform » Real-Time Delivery, KnowBe4 Security Awareness Training (KSAT) » APIs, KnowBe4 Security Awareness Training (KSAT) » Console, KnowBe4 Security Awareness Training (KSAT) » Email Delivery, KnowBe4 Security Awareness Training (KSAT) » Learner Experience, and 29 more.

See all of them free

Component statuses may change independently during partial outages.

Recent KnowBe4 Outages & Incidents

Incident history from the official KnowBe4 status page, including resolution updates.

Prevent & Protect - Email delivery issuesResolved Nov 6, 2026 · 6h 31mResolved

This incident has been resolved. --- [2026-11-06T16:05:05.043Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-06T15:34:54.659Z] (investigating) We are currently investigating an issue impacting email delivery for Prevent and Protect customers. We will update here when more information is available. --- [2026-11-06T15:14:34.255Z] (investigating) We are currently investigating an issue impacting email delivery for Prevent customers. We will update here when more information is available.

Defend Email Processing DelaysResolved Nov 2, 2026 · 5h 13mResolved

From Thursday, October 29, 2026, at approximately 08:53 \(UTC\), to Saturday, October 31, 2026, at around 11:20 \(UTC\), some customers had inbound email rejected by Defend, and senders received a non-delivery report. This issue was caused by a software update to the Defend mail relay that applied stricter validation to long sender addresses. As a result, some valid inbound messages with long sender addresses, such as notifications and reports, were rejected. To resolve this issue, our team reverted the update. Defend mail flow returned to normal performance by about 11:20 \(UTC\) on October 31, 2026. We advise senders to resend any messages that were rejected during this period. On Monday, November 2, 2026, from approximately 13:40 to 13:45 \(UTC\), a follow-up update for the initial issue contained an error in its message processing, leading to temporary delays of up to 15 minutes for inbound email. Our team quickly detected the error and reverted the update. The sending mail servers retried affected messages automatically, so senders didn't need to resend them. To prevent this type of issue in the future, we're improving our monitoring and alerting for Defend mail relay errors so that we detect rejected email sooner. No data loss occurred as a result of these issues. --- [2026-11-02T19:24:12.652Z] (resolved) This incident has been resolved. --- [2026-11-02T14:10:30.871Z] (monitoring) We have identified an issue causing some delays with email processing for KnowBe4 Defend customers. Our team has implemented a fix and monitoring results. Delayed emails will automatically retry to process.

Defend - Inbound Mail ErrorsResolved Oct 31, 2026 · 49h 34mResolved

From Thursday, October 29, 2026, at approximately 08:53 \(UTC\), to Saturday, October 31, 2026, at around 11:20 \(UTC\), some customers had inbound email rejected by Defend, and senders received a non-delivery report. This issue was caused by a software update to the Defend mail relay that applied stricter validation to long sender addresses. As a result, some valid inbound messages with long sender addresses, such as notifications and reports, were rejected. To resolve this issue, our team reverted the update. Defend mail flow returned to normal performance by about 11:20 \(UTC\) on October 31, 2026. We advise senders to resend any messages that were rejected during this period. On Monday, November 2, 2026, from approximately 13:40 to 13:45 \(UTC\), a follow-up update for the initial issue contained an error in its message processing, leading to temporary delays of up to 15 minutes for inbound email. Our team quickly detected the error and reverted the update. The sending mail servers retried affected messages automatically, so senders didn't need to resend them. To prevent this type of issue in the future, we're improving our monitoring and alerting for Defend mail relay errors so that we detect rejected email sooner. No data loss occurred as a result of these issues. --- [2026-11-02T12:56:53.072Z] (resolved) This incident has been resolved. --- [2026-10-31T11:22:39.189Z] (monitoring) We have identified an issue that is causing some inbound emails for KnowBe4 Defend customers using Exchange Online connectors to be rejected. We have implemented a fix and are monitoring.

Upcoming maintenance

Announced by KnowBe4. Planned work, not an outage.

Secure Workspace Scheduled Maintenance (US)Scheduled for Nov 10, 2026 · 2h 0mScheduled

We will be performing maintenance work on a subset of Secure Workspace instances in the US East region on November 10th, 2026 from 09:00 - 11:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes.

Secure Workspace Scheduled Maintenance (EU)Scheduled for Nov 10, 2026 · 1h 0mScheduled

We will be performing maintenance work on a subset of Secure Workspace instances in the EU West region on November 10th, 2026 from 19:00 - 20:00 UTC. During this maintenance you may experience a service disruption of up to 60 minutes.

KnowBe4 Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a KnowBe4 incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 18 days with incidentsNov 9

Going further back: KnowBe4 uptime by month and every recorded KnowBe4 outage.

Live KnowBe4 Outage Reports

Problems reported by engineers using KnowBe4. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No KnowBe4 problems reported yet.

Something wrong with KnowBe4 on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About KnowBe4

KnowBe4 exposes 48 monitored components on its status page at status.knowbe4.com — Console, KnowBe4 Security Awareness Training (KSAT) and Phishing among them. Follow KnowBe4 downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured KnowBe4 uptime at 99.98%. Response times, incident history, and SLA tracking for KnowBe4 are available on the PulsAPI dashboard.

KnowBe4 Status FAQ

Is KnowBe4 down right now?

The verdict at the top of this page comes from the latest poll of the official KnowBe4 status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if KnowBe4 is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until KnowBe4 recovers.

How do I check KnowBe4 uptime history?

PulsAPI tracks KnowBe4 uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.98%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever KnowBe4 changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect KnowBe4 outages?

PulsAPI reads the official KnowBe4 status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual KnowBe4 components?

Yes. PulsAPI monitors 44 individual KnowBe4 components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when KnowBe4 goes down?

Yes. Create a free account and subscribe to KnowBe4: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with KnowBe4 to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot KnowBe4 problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor KnowBe4?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so KnowBe4 plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track KnowBe4 with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services