Is Pagely Down?

This incident has been resolved. --- [2026-11-01T16:29:09.077Z] (identified) We've identified an issue affecting a portion of requests to the Atomic dashboard and the Pagely API. While this is ongoing, some actions in Atomic may fail sporadically with an error like "There was an issue with an API call... please refer a developer to Request ID...". Affected actions include: - Purging the CDN cache (from Atomic, the WordPress dashboard, or WP-CLI) - Changing an app's PHP version - Adding or updating SSH users and keys - Other app and server management actions Your websites remain online and are serving traffic normally. Only management actions are affected. We'll post another update as soon as we have more information.

This incident has been resolved. --- [2026-10-22T11:44:39.212Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-10-22T09:49:17.879Z] (investigating) Pagely Development team is aware of and investigating sporadic errors related to the Atomic dashboard such as this "There was an issue with an API call... please refer a developer to "Request ID ...". You should reload the app" An update on this issue will be provided as soon as possible.

Pagely has completed the deployment of PHP security updates across customer servers to address the recently disclosed critical remote code execution vulnerabilities. No further action is required from customers regarding this update. This advisory is now resolved. --- [2026-10-21T14:34:05.216Z] (investigating) Overnight, we deployed some mitigations, and we're building updated PHP containers with the full fixes now. --- [2026-10-21T14:21:59.269Z] (investigating) We are continuing to investigate this issue. --- [2026-10-21T14:21:45.900Z] (investigating) You may be aware of the recent critical PHP vulnerabilities (https://www.php.net/archive/2026.php#2026-10-21-5) that have a patch in progress from the PHP Development team. Pagely is well aware of this matter and will be applying the patched PHP versions to customer servers once it is available. No actions are needed from our customers on this PHP upgrade. Further updates will be posted shortly.

This maintenance does not affect customers using our VPS (Developer, Performance, and Enterprise) plans. Pagely Engineers are preparing to upgrade PHP on the Shared Hosting Cluster from version 8.1 to 8.3. PHP 8.1 is not officially supported anymore but we are still receiving security patches from a third-party vendor, however, many plugins and themes have dropped support for it so we decided to replace it with a supported version (8.3). On the scheduled date(s), we will be performing supervised upgrades on all shared web nodes. During the upgrade, individual sites may experience a brief disruption, normally just a few seconds. We will be performing basic checks after the transition to ensure sites are loading correctly. If we detect any issues, we will attempt to remediate the issues and reach out to let you know. With that said, this is a fairly low-risk change. WordPress Core, as well as many popular plugins out there, are compatible with PHP 8.3. Generally, updating plugins and themes will resolve most issues, however you may need to make changes to custom code, or, in the case of using paid plugins, you may need to obtain an updated version from the plugin's author. Any code changes you may need to make have to be deployed prior to the start date of this maintenance. Please review your sites ahead of time to confirm that there will be no issues after this upgrade.