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Is Sailthru Down?

SaaSLive status, outages, and incident history

No. Sailthru is up right now.

Every monitored Sailthru system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official Sailthru status page
How we know: the official Sailthru status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Sailthru Status Summary

As of 22:55 UTC on 9 November 2026, Sailthru is operational. PulsAPI checked Sailthru's official status page and found 15 of 15 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Sailthru, counting degraded performance as up. The latest incident, "Sailthru is investigating a potential issue", was on Nov 4, 2026 and lasted 56 min.

Cite as: PulsAPI, “Sailthru status”, checked 9 November 2026, 22:55 UTC. https://www.pulsapi.com/services/sailthru

Sailthru Component Status

The main Sailthru systems on this page. All 15 are operational right now.

15operational
API
Operational
Background Jobs
Operational
Business Intelligence
Operational

12 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking E-Mail Sending & Deliverability, GetStarted Documentation, Hosted Pages, Lifecycle Optimizer, Links, Mobile, Reporting, Sailthru Connect, Sailthru.com, Site Personalization Manager, SMS, User Interface.

See all of them free

Component statuses may change independently during partial outages.

Recent Sailthru Outages & Incidents

Incident history from the official Sailthru status page, including resolution updates.

Sailthru is investigating a potential issueResolved Nov 4, 2026 · 56 minResolved

Earlier we identified a technical issue impacting access to the Sailthru Get Started documentation. The vendor issue has been resolved the issue and the chat bot is now operating as expected. --- [2026-11-04T21:28:00] Sailthru continues to experience a technical issue, resulting in slowness access the Get Started Documentation. The issue appears to be related to an external vendor and impacts the ability for our customers to submit tickets to Sailthru support via the chat bot. Customers can still submit via email. The Sailthru UI is no longer impacted. We will continue to post updates and resolution information here as it is available. --- [2026-11-04T21:02:00] We are aware of reports indicating slowness when accessing the Sailthru UI and Get Started documentation. We are quickly investigating these reports. If we determine there is an issue, we will add details here.

Sailthru is experiencing an issue.Resolved Oct 29, 2026 · 8h 39mResolved

Earlier we identified a technical issue impacting Sailthru. Our teams have resolved the issue and the platform and campaign operations are now operating as expected. If you experience any lingering concerns, please contact Sailthru Support. --- [2026-10-29T12:53:00] Sailthru is experiencing a technical issue that may delay Data Exporter files. Our teams are actively working to resolve the issue. We will post updates and resolution information here. If you need additional assistance, please contact Sailthru Support.

Sailthru is experiencing an issue.Resolved Oct 28, 2026 · 33 minResolved

Our third-party provider has resolved the issue, and we’ve confirmed that templates and campaign saving are working as expected. If you experience any lingering concerns, please contact Sailthru Support. --- [2026-10-28T14:42:00] Sailthru is experiencing a technical issue with a third-party provider that may prevent templates and campaigns from saving. We will post updates and resolution information here. If you need additional assistance, please contact Sailthru Support.

Sailthru Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Sailthru incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 3 days with incidentsNov 9

Going further back: Sailthru uptime by month and every recorded Sailthru outage.

Live Sailthru Outage Reports

Problems reported by engineers using Sailthru. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Sailthru problems reported yet.

Something wrong with Sailthru on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Sailthru

Sailthru publishes a public status page at status.sailthru.com covering 15 components, including API, Background Jobs and Business Intelligence. PulsAPI tracks Sailthru outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Sailthru uptime at 100.00%. Response times, incident history, and SLA tracking for Sailthru are available on the PulsAPI dashboard.

Sailthru Status FAQ

Is Sailthru down right now?

The verdict at the top of this page comes from the latest poll of the official Sailthru status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Sailthru is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Sailthru recovers.

How do I check Sailthru uptime history?

PulsAPI tracks Sailthru uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Sailthru changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Sailthru outages?

PulsAPI reads the official Sailthru status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Sailthru components?

Yes. PulsAPI monitors 15 individual Sailthru components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Sailthru goes down?

Yes. Create a free account and subscribe to Sailthru: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Sailthru to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Sailthru problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Sailthru?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Sailthru plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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