Is Salsify Down?

SaaSLive status, outages, and incident history

Degraded. Salsify is up but having problems.

Salsify is reporting degraded performance as of August 11, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked 39m agoLive, rechecked every 60s1 active incident

Get alerted when Salsify recovers Official Salsify status page

How we know: the official Salsify status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Salsify Component Status

1 of 18 Salsify components are impaired. Worst problems listed first.

1partial outage17operational

Salsify Application » Insights

Partial Outage

Salsify Application » Catalog Sites

Operational

Salsify Application » Enhanced Content

Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Salsify Application » Imports and Indexing, Salsify Application » Readiness Reports, Salsify Application » Salsify Application, Salsify Application » Salsify CDN, Salsify Application » Salsify FTP, Salsify Application » Salsify Labs, Salsify Support Portal, Syndication » 1WorldSync, Syndication » Amazon, Syndication » GDSN, Syndication » Open Catalog, Syndication » Syndication, and 3 more.

Create a free account

Component statuses may change independently during partial outages.

Recent Salsify Outages & Incidents

Incident history from the official Salsify status page, including resolution updates.

Uptime history4 days observed

Aug 80.00% average · 4 days with incidentsAug 11

Walmart API Errors & Publication FailuresResolved Aug 6, 2026 · 29h 55mResolved

Walmart's API status page (https://developer.walmart.com/api-status) has now marked their Feeds API as 'Operational'. Publishes for Walmart are now appearing successful. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject. --- [2026-08-07T06:49:21.195-04:00] (monitoring) Walmart's API status page (https://developer.walmart.com/api-status) has now marked their Feeds API as 'Operational'. Publishes for Walmart are now appearing successful. Please try republishing to confirm that the data is flowing as expected. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject. --- [2026-08-06T07:16:24.532-04:00] (investigating) We are providing an update regarding the ongoing Walmart API issue. Impact & Scope Clarification: - Walmart 1P Only: This issue is strictly impacting Walmart 1P connections. Walmart 3P (Marketplace) is unaffected, and publications are flowing through successfully. - Publication Behavior: Product feed submissions are successfully reaching Walmart. However, our integration is failing when retrieving status feedback from Walmart after the feed has been submitted. - What this means for your team: Your product updates are likely going through on Walmart's end, even if Salsify marks the publication as failed. However, if your product feed contains any data errors, that feedback will temporarily not be surfaced within Salsify. Our team is actively investigating the endpoint response errors with Walmart and monitoring for updates. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject. --- [2026-08-06T05:40:57.497-04:00] (investigating) We are currently investigating an issue where product publications to Walmart are failing. This stems from an ongoing issue with Walmart's API, specifically impacting their Feeds > Feed item status endpoint. We are actively monitoring Walmart's API status page (https://developer.walmart.com/api-status) and will provide updates as we receive more information. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Amazon Selling Partner Direct Partial Content Refresh for Vendor Central Connection - Cost Price ErrorResolved Jul 22, 2026 · 376h 5mResolved

Amazon has confirmed that the Cost Price error feedback is now resolved for all reported marketplaces. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team. --- [2026-07-24T11:10:06.766-04:00] (monitoring) Amazon has deployed a fix which should now resolve the Cost Price error feedback. Please republish any affected products to confirm. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team. --- [2026-07-23T20:46:46.767-04:00] (identified) Amazon has confirmed that they have identified the underlying issue affecting Amazon Selling Partner Direct Connections and are actively working on a resolution. Partial Content Refresh (PCR) publications for the US marketplace are now processing successfully without error. Customers submitting updates for US marketplace channels are encouraged to republish their products to confirm successful transmission. Publications for other reported marketplaces, including Canada (CA) and Great Britain (GB), continue to experience errors. Our team remains in close communication with Amazon as they work toward resolving the issue across all affected regions, and we will provide further updates as new information becomes available. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team. --- [2026-07-22T19:46:04.114-04:00] (investigating) We are investigating an issue affecting Amazon Selling Partner Direct Connections where Product Change Request (PCR) publications are failing with a 90220 submission error stating that 'Cost Price' is required, even when the value is present in Amazon Vendor Central. While some submissions may process successfully, affected channels display a 'Failed: Publication failed' status. We have escalated this issue directly to Amazon and we are awaiting their feedback. As a temporary workaround, customers can submit affected products using the NIS/FCR connection or manually update product details directly within Amazon Vendor Central. We will provide our next update as soon as new information becomes available. If you have any questions, please use the "My Cases" option within the Customer Portal (https://help.salsify.com/ProductXM/s/) to connect with our team.

Angie & Intelligence Suite errorsResolved Jul 16, 2026 · 2h 50mResolved

Our AI partner provider has resolved their outage. We are no longer encountering errors when running Intelligence Suite tasks and conversing with Angie in relation to this outage. --- [2026-07-16T12:04:05.886-04:00] (monitoring) We are encountering intermittent errors when running Intelligence Suite tasks and conversing with Angie. The errors are due to an outage with our AI partner provider. We are monitoring the issue with our AI provider. Please reach out to customer support at https://help.salsify.com/help/contact-feedback for any questions regarding this subject.

Live Salsify Outage Reports

Problems reported by engineers using Salsify. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Salsify problems reported yet.

Are you seeing Salsify problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Salsify

Is Salsify down? Salsify reports live availability for 20 components at status.salsify.com, among them Amazon, Salsify Application and Enhanced Content. Track Salsify outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Salsify uptime at 95.83%. Response times, incident history, and SLA tracking for Salsify are available on the PulsAPI dashboard.

Salsify Status FAQ

Is Salsify down right now?

PulsAPI checks Salsify every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Salsify status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Salsify is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Salsify recovers.

How do I check Salsify uptime history?

PulsAPI tracks Salsify uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 95.83%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Salsify.

How fast does PulsAPI detect Salsify outages?

PulsAPI polls the official Salsify status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Salsify components?

Yes. PulsAPI monitors 18 individual Salsify components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Salsify goes down?

Yes. Create a PulsAPI account and subscribe to Salsify. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Salsify status changes.

How do I report an issue with Salsify to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Salsify problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Salsify?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Salsify alongside up to 9 other services at pulsapi.com/signup.

Track Salsify with the rest of your stack

Monitor 2461+ cloud services from one dashboard and get alerts when Salsify status changes.

Start free trial