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Is ShareFile® Down?

SaaSLive status, outages, and incident history

No. ShareFile® is up right now.

Every monitored ShareFile® system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official ShareFile® status page
How we know: the official ShareFile® status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

ShareFile® Status Summary

As of 16:38 UTC on 9 November 2026, ShareFile® is operational. PulsAPI checked ShareFile®'s official status page and found 1 of 1 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for ShareFile®, counting degraded performance as up. The latest incident, "Some ShareFile customers may be experiencing issues with their ShareFile account", was on Sep 21, 2026 and lasted 4h 59m.

Cite as: PulsAPI, “ShareFile® status”, checked 9 November 2026, 16:38 UTC. https://www.pulsapi.com/services/sharefile

ShareFile® Component Status

The main ShareFile® systems on this page. All 1 are operational right now.

1operational
ShareFile®
Operational

Component statuses may change independently during partial outages.

Recent ShareFile® Outages & Incidents

Incident history from the official ShareFile® status page, including resolution updates.

Some ShareFile customers may be experiencing issues with their ShareFile accountResolved Sep 21, 2026 · 4h 59mResolved

This incident has been resolved. --- [2026-09-21T17:45:11.898-04:00] (investigating) Some ShareFile customers may be experiencing issues with their accounts. We are investigating this issue and we will provide updates here as soon as available.

ShareFile customers may experience delays of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alertsResolved Sep 9, 2026 · 1h 16mResolved

We've confirmed the fix and email delivery of transactional emails should be back to normal. --- [2026-09-09T15:44:36.116-04:00] (monitoring) We have identified the issue affecting email delivery and have implemented a fix. We are monitoring the issue. --- [2026-09-09T14:38:20.945-04:00] (investigating) We have identified an issue affecting email delivery across ShareFile services. Customers may experience delays or non-delivery of transactional emails, including Password Reset links, New User Welcome emails, and Upload/Download notification alerts.

Automated workflow email notifications disabledResolved Aug 31, 2026 · 18h 37mResolved

The ability to send emails through an automated workflow has been been restored. --- [2026-09-01T13:33:13.272-04:00] (investigating) The ability to send emails through an automated workflow has been been restored. --- [2026-08-31T18:56:11.411-04:00] (investigating) The ability to send emails through an automated workflow has been temporarily disabled. We will post an update when this functionality is restored.

ShareFile® Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a ShareFile® incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 6 days with incidentsNov 9

Going further back: ShareFile® uptime by month and every recorded ShareFile® outage.

Live ShareFile® Outage Reports

Problems reported by engineers using ShareFile®. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No ShareFile® problems reported yet.

Something wrong with ShareFile® on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About ShareFile®

ShareFile® exposes 1 monitored component on its status page at status.sharefile.com — ShareFile® among them. Follow ShareFile® downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured ShareFile® uptime at 100.00%. Response times, incident history, and SLA tracking for ShareFile® are available on the PulsAPI dashboard.

ShareFile® Status FAQ

Is ShareFile® down right now?

The verdict at the top of this page comes from the latest poll of the official ShareFile® status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if ShareFile® is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until ShareFile® recovers.

How do I check ShareFile® uptime history?

PulsAPI tracks ShareFile® uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever ShareFile® changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect ShareFile® outages?

PulsAPI reads the official ShareFile® status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual ShareFile® components?

Yes. PulsAPI monitors 1 individual ShareFile® component, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when ShareFile® goes down?

Yes. Create a free account and subscribe to ShareFile®: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with ShareFile® to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot ShareFile® problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor ShareFile®?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so ShareFile® plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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