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Is Smartly Down?

SaaSLive status, outages, and incident history

No. Smartly is up right now.

Every monitored Smartly system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 24m agoLive, rechecked every 60s
Start monitoring SmartlyOfficial Smartly status page
How we know: the official Smartly status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Smartly Component Status

The main Smartly systems on this page. All 20 are operational right now.

2maintenance18operational
Advertising » Ad Accounts
Maintenance
Advertising » Campaign Assets
Maintenance
Advertising » Automation Feeds
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Advertising » Campaign Workspaces, Advertising » Catalogs, Creative Production » AI Playground, Creative Production » Boards and Pins, Creative Production » Image Templates, Creative Production » Media Library, Creative Production » Video Templates, General App Status, Performance » Ad Studies, Performance » Budget Pools, Performance » Integrations, Performance » Reporting, and 5 more.

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Component statuses may change independently during partial outages.

Recent Smartly Outages & Incidents

Incident history from the official Smartly status page, including resolution updates.

Uptime history4 days observed
Aug 896.59% average · 1 day with incidentsAug 11
Ad Accounts showing as unauthorized in reportingResolved Aug 10, 2026 · 2h 33mResolved

The issue has now been resolved --- [2026-08-10T10:41:27.933Z] (investigating) We’re currently investigating reports of an issue in Smartly Reporting where some ad accounts are incorrectly showing as unauthorized. This is affecting a subset of users. Please note that your running ads should continue to deliver as expected. We apologize for any inconvenience this may cause and will provide another update as soon as we have more information.

Resolved issue on Support Chats presenting Delayed timesResolved Aug 3, 2026 · 6h 30mResolved

We’re writing to inform you that the Intercom Support Chats issue has been resolved, and all services are functioning normally again. --- [2026-08-03T14:45:46.697Z] (monitoring) Intercom is currently experiencing issues causing support messages to be delayed.

Smartly Knowledge Base inaccessibleResolved Jul 30, 2026 · 1h 0mResolved

The issue affecting access to the Smartly Knowledge Base has been resolved. Users should now be able to log in and access the Knowledge Base normally. We have confirmed that the service has been restored in coordination with our third-party provider. We apologize for the inconvenience and appreciate your patience while we worked to resolve the issue. --- [2026-07-30T07:10:29.034Z] (investigating) We are aware of an issue where the Smartly Knowledge Base is currently inaccessible for users attempting to log in. Our team is actively working with our third-party provider to restore access as quickly as possible. We apologize for the inconvenience and appreciate your patience while we work toward a resolution. We will provide updates as more information becomes available.

Live Smartly Outage Reports

Problems reported by engineers using Smartly. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Smartly problems reported yet.

Something wrong with Smartly on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Smartly

Smartly publishes a public status page at status.smartly.io covering 27 components, including Media Library, Facebook API and General App Status. PulsAPI tracks Smartly outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Smartly uptime at 99.88%. Response times, incident history, and SLA tracking for Smartly are available on the PulsAPI dashboard.

Smartly Status FAQ

Is Smartly down right now?

PulsAPI checks Smartly every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Smartly status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Smartly is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Smartly recovers.

How do I check Smartly uptime history?

PulsAPI tracks Smartly uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.88%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Smartly.

How fast does PulsAPI detect Smartly outages?

PulsAPI polls the official Smartly status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Smartly components?

Yes. PulsAPI monitors 20 individual Smartly components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Smartly goes down?

Yes. Create a PulsAPI account and subscribe to Smartly. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Smartly status changes.

How do I report an issue with Smartly to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Smartly problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Smartly?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Smartly alongside up to 9 other services at pulsapi.com/signup.

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