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Is Softpay Down?

FinTech & PaymentsLive status, outages, and incident history

No. Softpay is up right now.

Every monitored Softpay system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official Softpay status page
How we know: the official Softpay status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Softpay Status Summary

As of 14:25 UTC on 14 November 2026, Softpay is operational. PulsAPI checked Softpay's official status page and found 2 of 2 components operational, with no active incidents. The latest incident, "Issues with some transaction processing", was on Nov 7, 2026 and lasted 2h 58m.

Cite as: PulsAPI, “Softpay status”, checked 14 November 2026, 14:25 UTC. https://www.pulsapi.com/services/softpay

Softpay Component Status

The main Softpay systems on this page. All 2 are operational right now.

2operational
Softpay Production Environment
Operational
Softpay Sandbox/Test Environment
Operational

Component statuses may change independently during partial outages.

Recent Softpay Outages & Incidents

Incident history from the official Softpay status page, including resolution updates.

Issues with some transaction processingResolved Nov 7, 2026 · 2h 58mResolved

Fiserv transactions are back to normal. --- [2026-11-07T14:59:29.871+01:00] (monitoring) Fiserv are continuing to work to fix issue. Recovery activities are ongoing, and payments may continue to experience disruption while this work is completed. --- [2026-11-07T13:38:16.482+01:00] (identified) Card payments processed via Fiserv have been failing intermittently since approx. 11:10 CET. Fiserv is investigating an issue on their side. Other acquirers are not affected. We will post an update as soon as more information is available. --- [2026-11-07T12:20:01.827+01:00] (identified) Card payments processed via Fiserv are being declined due to a connectivity. Issue on the acquirer's side; other acquirers are not affected Softpay's platform is operating normally. --- [2026-11-07T12:15:07.402+01:00] (investigating) We are investigating connection issues that affecting some transactions through Fiserv-europe . Softpay's own platform is operating normally.

Elevated transaction error rate for connected partnerResolved Oct 29, 2026 · 33 minResolved

The incident have been resolved. Softpay system worked as expected throughout --- [2026-10-29T10:34:46.256+01:00] (monitoring) Failure rates are declining and transactions are being processed again towards MYPOS. We are monitoring closely and will update accordingly. --- [2026-10-29T10:33:53.335+01:00] (identified) The issue has been identified --- [2026-10-29T10:16:18.553+01:00] (investigating) We are currently investigating an issue with transaction processing towards MYPOS which may result in failures for some customers. All Softpay services are working normally.

Elevated transaction error rate for connected partnerResolved Oct 23, 2026 · 18 minResolved

The incident have been resolved. Softpay system worked as expected throughout --- [2026-10-23T13:02:04.196+02:00] (monitoring) Failure rates are declining and transactions are being processed again towards Nets. We are monitoring closely and will update accordingly. --- [2026-10-23T12:59:30.826+02:00] (identified) We have currently identified the issues as related to Nets. We are continuing to monitor the situation. All Softpay services are working normally. --- [2026-10-23T12:54:12.984+02:00] (investigating) We are currently investigating an issue with transaction processing towards a partner which may result in failures for some customers.

Softpay Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Softpay incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Softpay Outage Reports

Problems reported by engineers using Softpay. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Softpay problems reported yet.

Something wrong with Softpay on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Softpay

Softpay's status page at status.softpay.io lists 2 components, such as Softpay Production Environment and Softpay Sandbox/Test Environment. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Softpay's side or yours.

Softpay Status FAQ

Is Softpay down right now?

The verdict at the top of this page comes from the latest poll of the official Softpay status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Softpay is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Softpay recovers.

How do I check Softpay uptime history?

PulsAPI tracks Softpay uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Softpay changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Softpay outages?

PulsAPI reads the official Softpay status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Softpay components?

Yes. PulsAPI monitors 2 individual Softpay components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Softpay goes down?

Yes. Create a free account and subscribe to Softpay: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Softpay to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Softpay problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Softpay?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Softpay plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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