StartMail logo

Is StartMail Down?

SaaSLive status, outages, and incident history

No. StartMail is up right now.

Every monitored StartMail system is operational as of November 10, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

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Official StartMail status page
How we know: the official StartMail status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

StartMail Status Summary

As of 02:35 UTC on 10 November 2026, StartMail is operational. PulsAPI checked StartMail's official status page and found 4 of 4 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.25% uptime for StartMail, counting degraded performance as up. The latest incident, "StartMail currently unavailable", was on Oct 9, 2026 and lasted 12h 58m.

Cite as: PulsAPI, “StartMail status”, checked 10 November 2026, 02:35 UTC. https://www.pulsapi.com/services/startmail

StartMail Component Status

The main StartMail systems on this page. All 4 are operational right now.

4operational
Mail access
Operational
Mail delivery
Operational
Webmail
Operational

1 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Website.

See all of them free

Component statuses may change independently during partial outages.

Recent StartMail Outages & Incidents

Incident history from the official StartMail status page, including resolution updates.

StartMail currently unavailableResolved Oct 9, 2026 · 12h 58mResolved

All systems have been running stable for over an hour now, so we are marking this issue to be resolved. Thanks for your patience, and once again our apologies for any inconvenience this may have caused. Please reach out if to our support team if you have any remaining questions. --- [2026-10-10T09:10:41.077Z] (monitoring) Traffic is flowing again and services are back, and we are monitoring for any oddities. Note that incoming mail can be delayed, but none of it was lost. Again, we apologise for any inconvenience this may have caused to you. --- [2026-10-10T08:05:10.585Z] (identified) We have received more information about the cause of the outage. The issue has been traced to a cooling system malfunction at our upstream network provider. They are working to get the cooling system back operational as well as trying to restart the affected network hardware. The high temperatures are making this difficult. Our servers are not affected other than not having connectivity at the moment. We were able to at least bring the website back online. Email service is still out at the moment. We apologise for the continued inconvenience and will provide further updates as soon as more information becomes available. --- [2026-10-10T03:56:08.098Z] (monitoring) Things have not fully stabilised yet, so service may be spotty right now. Our provider is aiming to give us an update at 6:30 CEST (4:30 UTC). --- [2026-10-10T03:39:40.129Z] (monitoring) Traffic is flowing again and services are back, and we are monitoring for any oddities. Note that incoming mail can be delayed, but none of it was lost. Again, we apologise for any inconvenience this may have caused to you. --- [2026-10-09T22:24:53.099Z] (investigating) We've been able to contact our upstream provider and they've confirmed that there is a major outage on their side. They are working hard to fix it but have not been able to give use an estimated resolution time. There is not a lot we can do right now but wait and monitor the situation. We will keep you posted. Our apologies for any inconvenience this causes. --- [2026-10-09T21:31:23.990Z] (investigating) Our servers are not able to communicate with the internet. This makes our services unavailable. We are looking into the source of this issue and will keep you posted.

Performance degradationResolved Oct 8, 2026Resolved

One of our servers needed a reboot after an overload condition. This affected webmail and IMAP access for approximately one in eight users. Our engineers were alerted and responded quickly. Service was restored within minutes.

StartMail Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a StartMail incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 1298.74% average · 6 days with incidentsNov 10

Going further back: StartMail uptime by month and every recorded StartMail outage.

Live StartMail Outage Reports

Problems reported by engineers using StartMail. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
10 most recent reports
Service DownSevereNew York, United Statesabout 30 days ago

Won't log on. Message: "Update We've been able to contact our upstream provider and they've confirmed that there is a major outage on their side. They are working hard to fix it but have not been able to give use an estimated resolution time."

Service DownMinorOntario, Canadaabout 30 days ago

Web page is down. Cannot login in any browser. I get the following error message: Web page not available The web page at https://mail.startmail.com/login could not be loaded because: net::ERR_CONNECTION_ABORTED

Service DownSevereGelderland, The Netherlandsabout 30 days ago

The webmail is not reachable

Service DownSevereVictoria, Australiaabout 30 days ago

Service completely down

Service DownSevereZurich, Switzerlandabout 30 days ago
Service DownMinorVictoria, Australiaabout 30 days ago
Service DownMinorNorth Holland, The Netherlandsabout 30 days ago

Can't connect via webmail or IMAP from US and from VPN egress in Amsterdam

Service DownSevereOregon, United Statesabout 30 days ago

Message: "This site can't be reached."

Service DownSevereFlorida, United Statesabout 30 days ago

Cannot connect to server on either mobile or computer. Was getting an error message on mobile connection is not secure. Clicked on "continue" but Safari refuses connection. Does this have anything to do with their recent maintenance? Reporting from Orlando FL

Service DownMinorCalifornia, United Statesabout 30 days ago

Won’t log in from DuckDuck.

Something wrong with StartMail on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About StartMail

StartMail exposes 4 monitored components on its status page at status.startmail.com — Website, Webmail and Mail access (IMAP) among them. Follow StartMail downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured StartMail uptime at 99.25%. Response times, incident history, and SLA tracking for StartMail are available on the PulsAPI dashboard.

StartMail Status FAQ

Is StartMail down right now?

The verdict at the top of this page comes from the latest poll of the official StartMail status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if StartMail is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until StartMail recovers.

How do I check StartMail uptime history?

PulsAPI tracks StartMail uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.25%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever StartMail changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect StartMail outages?

PulsAPI reads the official StartMail status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual StartMail components?

Yes. PulsAPI monitors 4 individual StartMail components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when StartMail goes down?

Yes. Create a free account and subscribe to StartMail: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with StartMail to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot StartMail problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor StartMail?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so StartMail plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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