StartMail logo

Is StartMail Down?

SaaSLive status, outages, and incident history

No. StartMail is up right now.

Every monitored StartMail system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 15m agoLive · 60s while moving

Know the moment StartMail breaks

StartMail is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official StartMail status page
How we know: the official StartMail status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

StartMail Component Status

The main StartMail systems on this page. All 4 are operational right now.

4operational
Mail access
Operational
Mail delivery
Operational
Webmail
Operational

1 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Website.

See all of them free

Component statuses may change independently during partial outages.

Recent StartMail Outages & Incidents

Incident history from the official StartMail status page, including resolution updates.

Server and network maintenanceScheduled for Sep 20, 2026 · 2h 0mScheduled

Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-17T13:52:51.530Z] (scheduled) We will be deploying system updates and increasing network bandwidth.

Planned maintenanceScheduled for Aug 20, 2026 · 2h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-20T07:00:09.171Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-20T06:00:14.969Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-18T12:39:15.091Z] (scheduled) This Thursday August 20, between 9:00-11:00 CEST / 3:00am-5:00am EDT we will be performing maintenance on our servers to ensure the continued security and stability of StartMail. During this time you may experience intermittent and brief connection errors for the webmail (mail.startmail.com), IMAP and SMTP submission services. When you experience errors, please try again after a minute. You may also be logged out of the webmail. If that happens then you can log back in and continue doing what you were doing. We expect the impact on our service overall to be noticeable for webmail users, and minimal for IMAP users. Apologies for any inconvenience this may cause. In case you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.

Planned storage maintenanceScheduled for Jul 9, 2026 · 1h 0mScheduled

The scheduled maintenance has been completed. --- [2026-07-09T08:24:06.365Z] (verifying) Maintenance playbook completed successfully. We're back online and we see people logging in successfully. It is busy at the moment as everybody is reconnecting at the same time. This will settle in a few minutes and then everything will be back to normal. Thank you for your patience and we're sorry this took longer than scheduled. --- [2026-07-09T08:02:19.852Z] (in_progress) Maintenance is still ongoing and taking longer than expected. We are working to be back online as soon as possible. We expect to need between 15-30 minutes more. --- [2026-07-09T07:00:08.386Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-07-09T06:00:33.035Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-07T12:47:20.563Z] (scheduled) On Thursday, July 9 between 09:00 CEST/03:00am EDT and 10:00 CEST/04:00am EDT we will be performing maintenance on our storage system to ensure the continued performance and stability of StartMail. During this time you may be unable to log in or send any email. Email you receive will arrive in your inbox with some delay after we're back. We understand that the inability to access your mail may inconvenience you and will therefore have multiple engineers standing by to keep the disruption to a minimum. Should you have any questions regarding this maintenance, please do not hesitate to contact our support team at support@startmail.com.

StartMail Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a StartMail incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live StartMail Outage Reports

Problems reported by engineers using StartMail. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No StartMail problems reported yet.

Something wrong with StartMail on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About StartMail

StartMail exposes 4 monitored components on its status page at status.startmail.com — Website, Webmail and Mail access (IMAP) among them. Follow StartMail downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured StartMail uptime at 100.00%. Response times, incident history, and SLA tracking for StartMail are available on the PulsAPI dashboard.

StartMail Status FAQ

Is StartMail down right now?

The verdict at the top of this page comes from the latest poll of the official StartMail status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if StartMail is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until StartMail recovers.

How do I check StartMail uptime history?

PulsAPI tracks StartMail uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever StartMail changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect StartMail outages?

PulsAPI reads the official StartMail status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual StartMail components?

Yes. PulsAPI monitors 4 individual StartMail components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when StartMail goes down?

Yes. Create a free account and subscribe to StartMail: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with StartMail to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot StartMail problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor StartMail?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so StartMail plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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