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Is SumUp Down?

FinTech & PaymentsLive status, outages, and incident history

No. SumUp is up right now.

Every monitored SumUp system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Official SumUp status page
How we know: the official SumUp status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

SumUp Status Summary

As of 03:39 UTC on 9 November 2026, SumUp is operational. PulsAPI checked SumUp's official status page and found 147 of 147 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for SumUp, counting degraded performance as up. The latest incident, "Croatian merchants having issues accepting payments", was on Nov 7, 2026 and lasted 20 min.

Cite as: PulsAPI, “SumUp status”, checked 9 November 2026, 03:39 UTC. https://www.pulsapi.com/services/sumup

SumUp Component Status

The main SumUp systems on this page. All 147 are operational right now.

147operational
Australia » Card Readers
Operational
Australia » Cash Management
Operational
Australia » Customer Support
Operational

144 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Australia » Dashboard, Australia » Employee Management, Australia » Expenses, Australia » Fiscalization, Australia » Item Catalog & Inventory, Australia » Logins, Australia » Online Payments, Australia » Ordering & Floor Plan, Australia » Payment Links, Australia » Receipts, Australia » Refunds, Australia » Sales History & Reports, and 132 more.

See all of them free

Component statuses may change independently during partial outages.

Recent SumUp Outages & Incidents

Incident history from the official SumUp status page, including resolution updates.

Croatian merchants having issues accepting paymentsResolved Nov 7, 2026 · 20 minResolved

**The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. --- [2026-11-07T14:06:53Z] (monitoring) **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team is still monitoring the situation to make sure the issue is solved. --- [2026-11-07T14:01:35Z] (identified) **Issue has been identified, working on a fix right now** Our engineering team has found the cause of the problem and is working to return our services to normal. --- [2026-11-07T13:54:39Z] (investigating) **An issue has been identified, we’re looking into it** There’s currently an issue with some SumUp services. Our engineering team is working to fix it right now.

Card transactions failingResolved Nov 3, 2026 · 30 minResolved

**The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. --- [2026-11-03T12:00:23Z] (monitoring) **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. --- [2026-11-03T11:32:12Z] (identified) **Issue identified, working on a fix right now** Our engineering team has found the cause of the problem and is working to return our services to normal. --- [2026-11-03T11:14:56Z] (investigating) **We've identified an issue and we're looking into it.** There's currently a problem with card transactions. Our engineering team is working on a fix right now. --- [2026-11-03T10:57:06Z] (resolved) **The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. --- [2026-11-03T10:45:58Z] (monitoring) **Applied a fix for the problem, we’re monitoring the situation** SumUp services have returned to normal. Our engineering team will monitor the situation to make sure the issue is solved. --- [2026-11-03T10:26:32Z] (investigating) **An issue has been identified, we’re looking into it** There’s currently an issue with card transactions. Our engineering team is working to fix it right now.

Keyboard not showing during PIN entryResolved Oct 29, 2026 · 166h 22mResolved

**The issue has been fixed and we’re confident it’s resolved** SumUp services have returned to normal. --- [2026-11-04T08:42:37Z] (monitoring) **Disruption to PIN code entry** Our engineers have released a new version of the SumUp Business app, version **3.122.1.** Please update the SumUp Business app to the latest version - this should resolve the issues and allow you to enter your PIN. We will continue to monitor the situation and share any relevant updates or information on this status page. --- [2026-10-30T15:00:30Z] (identified) We are still investigating the issue and looking for a solution. We will share updates here as soon as we have them. In the meantime, if you are unable to key in your confirmation PIN, you can use Biometrics to approve activities instead. • To set up Biometrics, please open your SumUp Business app and tap on the profile icon in the top right-hand corner. • From here, select **Login and security.** • Tap on your linked device, and then enable **Use Biometrics to approve activities.** By setting up Biometrics, you will be able to approve actions on your account with a simple face scan, rather than having to enter your PIN. --- [2026-10-29T18:06:40Z] (identified) **Issue identified, working on a fix right now** Our engineering team has found the cause of the PIN problem and is working to return our services to normal. --- [2026-10-29T13:20:48Z] (investigating) **Disruption to PIN Code Entry** We are aware that some users may be experiencing issues entering their PIN code in the SumUp Business app. This issue is mainly affecting those using iPhone X. Our teams are investigating the issue. We will continue to update this page regularly with any additional information and our progress.

SumUp Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a SumUp incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history1 day observed
Nov 9100.00% averageNov 9

Live SumUp Outage Reports

Problems reported by engineers using SumUp. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No SumUp problems reported yet.

Something wrong with SumUp on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About SumUp

SumUp's status page at status.sumup.com lists 147 components, such as Card Transactions, SumUp POS and Pay QR Code. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on SumUp's side or yours.

Over the past 30 days, PulsAPI has measured SumUp uptime at 100.00%. Response times, incident history, and SLA tracking for SumUp are available on the PulsAPI dashboard.

SumUp Status FAQ

Is SumUp down right now?

The verdict at the top of this page comes from the latest poll of the official SumUp status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if SumUp is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until SumUp recovers.

How do I check SumUp uptime history?

PulsAPI tracks SumUp uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever SumUp changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect SumUp outages?

PulsAPI reads the official SumUp status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual SumUp components?

Yes. PulsAPI monitors 147 individual SumUp components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when SumUp goes down?

Yes. Create a free account and subscribe to SumUp: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with SumUp to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot SumUp problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor SumUp?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so SumUp plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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