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Is ThousandEyes Down?

SaaSLive status, outages, and incident history

No. ThousandEyes is up right now.

Every monitored ThousandEyes system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 8m agoLive, rechecked every 60s2 active incidents
How we know: the official ThousandEyes status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

ThousandEyes Component Status

The main ThousandEyes systems on this page. All 20 are operational right now.

20operational
AI Assistant
Operational
Agent Configuration and Data Collection » Cloud and Enterprise Agents: Data ingress
Operational
Agent Configuration and Data Collection » Cloud and Enterprise Agents: Registration controller
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Agent Configuration and Data Collection » Cloud and Enterprise Agents: Test assignment and configuration controller, Agent Configuration and Data Collection » Connected Devices Agent Registration, Agent Configuration and Data Collection » Connected Devices Test Assignment, Agent Configuration and Data Collection » Endpoint Agents: Data submission collector, Agent Configuration and Data Collection » Endpoint Agents: Test assignment and configuration controller, Agent Repositories and Downloads » Appliance downloads, Agent Repositories and Downloads » Custom Appliance Downloads, Agent Repositories and Downloads » Endpoint Agent downloads, Agent Repositories and Downloads » RHEL / CentOS repository, Agent Repositories and Downloads » Ubuntu repository, Alerts and Notifications » Alert processing, Alerts and Notifications » Email notifications, and 5 more.

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Component statuses may change independently during partial outages.

Recent ThousandEyes Outages & Incidents

Incident history from the official ThousandEyes status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Network Maintenance in Lima, PeruScheduled for Aug 21, 2026 · 3h 0mScheduled

Description: Network Maintenance Impact: Possible missing test rounds, destination unreachable, high loss/latency/jitter Start time: 2026-08-21 21:00:00 UTC End time: 2026-08-22 00:00:00 UTC Affected Cloud Agents: Lima, Peru Lima, Peru - IPv6 Workaround: none

Hardware replacement in Strasbourg, FranceScheduled for Aug 20, 2026 · 10h 0mScheduled

<b>Description:</b> The Cloud Agents Operations Team will perform maintenance to move the agents to more up-to-date normalized servers. This change also includes a change in the IP addresses of the Cloud Agents. The current IP address space won't be used after the maintenance. <b>Start time:</b> 2026-08-20 08:00:00 UTC <b>End time:</b> 2026-08-20 18:00:00 UTC <b>Affected Cloud Agents:</b> Strasbourg, France Strasbourg, France - IPv6 The new IP address space is: 5.252.58.128/26 2a02:06f0:0701:0000::/64 <b>Impact:</b> No impact is expected <b>Workaround:</b>None ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions

Hardware addition in Mumbai, India (Vodafone Idea)Scheduled for Aug 20, 2026 · 10h 0mScheduled

We will be undergoing scheduled maintenance during this time. --- [2026-08-05T21:57:41.401Z] (scheduled) <b>Description:</b> The Cloud Agents Operations Team will perform maintenance to add more agents for increased capacity. This change also includes a change in the IP addresses of the Cloud Agent. The current IP address space won't be used after the maintenance. <b>Start time:</b> 2026-08-20 08:00:00 UTC <b>End time:</b> 2026-08-20 18:00:00 UTC <b>Affected Cloud Agents:</b> Mumbai, India (Vodafone Idea) Mumbai, India - IPv6 (Vodafone Idea) The new IP address space is: 123.63.121.160/27 123.63.18.96/27 2400:5200:1880:0060:0000:0000:0000:0000/120 <b>Impact:</b> No impact is expected <b>Workaround:</b>None ThousandEyes support is available to be of assistance 24 hours a day. Please open a chat from within app.thousandeyes.com to speak with a support engineer or send an email to support@thousandeyes.com if you have any questions

Live ThousandEyes Outage Reports

Problems reported by engineers using ThousandEyes. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No ThousandEyes problems reported yet.

Something wrong with ThousandEyes on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About ThousandEyes

ThousandEyes publishes a public status page at status.thousandeyes.com covering 73 components, including Agent Configuration and Data Collection, Platform Availability and Alert processing. PulsAPI tracks ThousandEyes outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured ThousandEyes uptime at 100.00%. Response times, incident history, and SLA tracking for ThousandEyes are available on the PulsAPI dashboard.

ThousandEyes Status FAQ

Is ThousandEyes down right now?

PulsAPI checks ThousandEyes every 60 seconds. The verdict at the top of this page comes from the latest poll of the official ThousandEyes status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if ThousandEyes is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until ThousandEyes recovers.

How do I check ThousandEyes uptime history?

PulsAPI tracks ThousandEyes uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for ThousandEyes.

How fast does PulsAPI detect ThousandEyes outages?

PulsAPI polls the official ThousandEyes status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual ThousandEyes components?

Yes. PulsAPI monitors 20 individual ThousandEyes components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when ThousandEyes goes down?

Yes. Create a PulsAPI account and subscribe to ThousandEyes. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever ThousandEyes status changes.

How do I report an issue with ThousandEyes to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot ThousandEyes problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor ThousandEyes?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor ThousandEyes alongside up to 9 other services at pulsapi.com/signup.

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