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Is BCycle Down?

SaaSLive status, outages, and incident history

Degraded. BCycle is up but having problems.

BCycle is reporting degraded performance as of October 13, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive · 60s while moving1 active incident

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How we know: the official BCycle status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

BCycle Component Status

1 of 19 BCycle components are impaired. Worst problems listed first.

1degraded18operational
Kiosk Client and 3.0 Dock System Services » Kiosk Client Installation
Degraded
3rd Party Services » Credit Call - Hosted Payment/eKashu
Operational
3rd Party Services » Stripe Checkout.js
Operational

16 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking 3rd Party Services » Twilio SMS Long Code, North America, BCycle Admin » DEN - BCycle Admin, BCycle Admin » LAX - BCycle Admin, BCycle Admin » PHL - BCycle Admin, BCycle Mobile App, GBFS, Identity Service, Kiosk Client and 3.0 Dock System Services » 3.0 Dock Monitor, Kiosk Client and 3.0 Dock System Services » IoT Hub, Kiosk Client and 3.0 Dock System Services » Service Fabric, Kiosk Client and 3.0 Dock System Services » Stream Analytics, MDS, and 4 more.

See all of them free

Component statuses may change independently during partial outages.

Recent BCycle Outages & Incidents

Incident history from the official BCycle status page, including resolution updates.

Legacy kiosk getting stuck on login screen after rebootStarted Oct 8, 2026Investigating

We are investigating an issue where legacy kiosk PCs are getting stuck on a login screen after an attempted reboot. As a temporary workaround, please attempt hard reboots at the kiosk or re-image the PC.

Sprint 49 DeploymentScheduled for Oct 1, 2026 · 1h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-30T22:00:19.393-05:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-30T21:00:07.933-05:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-09-30T16:02:27.811-05:00] (scheduled) We will be undergoing scheduled maintenance during this time.

Reports of Registration Failures in Mobile AppsResolved Sep 21, 2026 · 1h 46mResolved

This incident has been resolved. --- [2026-09-21T11:47:17.918-05:00] (monitoring) Our team had also identified a configuration change that we have implemented and we are seeing registrations and phone verification working again. We will continue to monitor the system. --- [2026-09-21T11:17:21.761-05:00] (investigating) We are currently receiving reports of failed registration attempts within our mobile app. We have identified that Twilio is currently experiencing an outage. They are investigating the issues on their end and we will continue to monitor our systems and update accordingly when we see things begin to recover.

BCycle Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a BCycle incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history67 days observed
Aug 899.62% average · 24 days with incidentsOct 13

Live BCycle Outage Reports

Problems reported by engineers using BCycle. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No BCycle problems reported yet.

Are you seeing BCycle problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About BCycle

BCycle exposes 23 monitored components on its status page at status.bcycle.com — DEN - BCycle Admin, DEN - Portal API and IoT Hub among them. Follow BCycle downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured BCycle uptime at 100.00%. Response times, incident history, and SLA tracking for BCycle are available on the PulsAPI dashboard.

BCycle Status FAQ

Is BCycle down right now?

The verdict at the top of this page comes from the latest poll of the official BCycle status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if BCycle is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until BCycle recovers.

How do I check BCycle uptime history?

PulsAPI tracks BCycle uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever BCycle changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect BCycle outages?

PulsAPI reads the official BCycle status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual BCycle components?

Yes. PulsAPI monitors 19 individual BCycle components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when BCycle goes down?

Yes. Create a free account and subscribe to BCycle: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with BCycle to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot BCycle problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor BCycle?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so BCycle plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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