Tray.ai logo

Is Tray.ai Down?

SaaSLive status, outages, and incident history

No. Tray.ai is up right now.

Every monitored Tray.ai system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

Know the moment Tray.ai breaks

Tray.ai is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official Tray.ai status page
How we know: the official Tray.ai status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Tray.ai Status Summary

As of 09:14 UTC on 9 November 2026, Tray.ai is operational. PulsAPI checked Tray.ai's official status page and found 21 of 21 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Tray.ai, counting degraded performance as up. The latest incident, "Degraded Application Performance - Helix Deployments", was on Oct 19, 2026 and lasted 0 min.

Cite as: PulsAPI, “Tray.ai status”, checked 9 November 2026, 09:14 UTC. https://www.pulsapi.com/services/tray-ai

Tray.ai Component Status

The main Tray.ai systems on this page. All 21 are operational right now.

21operational
Connectivity API » Connectors API
Operational
Connectivity API » Triggers API
Operational
Connectors » CSV Editor
Operational

18 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Connectors » Other, Data Tables, Documentation, Embedded » Embedded API, Embedded » Embedded App, Helix, Insights, Usage and Logs, Merlin Agent Builder, Other Services » Contentful Assets CDN, Other Services » Intercom Message Delivery, Other Services » Intercom Web Messenger, Other Services » Single Sign-On, and 6 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Tray.ai Outages & Incidents

Incident history from the official Tray.ai status page, including resolution updates.

Degraded Application Performance - Helix DeploymentsResolved Oct 19, 2026 · 0 minResolved

Between 16:50 and 17:30 UTC, some users may have experienced failures when deploying Helix projects. Deployments failed with an "Internal server error" (HTTP 500), but existing live deployments were unaffected. The issue has been resolved, and deployments are working normally. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Degraded Application PerformanceResolved Oct 17, 2026 · 0 minResolved

Between 13:15 and 13:40 UTC, some users in the US region may have experienced workflow execution delays of up to 30 minutes. All executions have since been processed, and no data was lost. We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Degraded Application Performance - Send Email ConnectorResolved Sep 30, 2026 · 1h 21mResolved

This incident has been resolved. --- [2026-09-30T16:14:24.887+01:00] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-09-30T16:03:57.576+01:00] (identified) The issue has been identified and a fix is being implemented. --- [2026-09-30T15:43:35.422+01:00] (investigating) Starting from 14:08 UTC, users may have experienced issues with the Send Email connector in the US region. Our engineers are investigating the issue. We apologise for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to support@tray.ai.

Tray.ai Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Tray.ai incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 3 days with incidentsNov 9

Going further back: Tray.ai uptime by month and every recorded Tray.ai outage.

Live Tray.ai Outage Reports

Problems reported by engineers using Tray.ai. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Tray.ai problems reported yet.

Something wrong with Tray.ai on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Tray.ai

Tray.ai exposes 25 monitored components on its status page at status.tray.ai — Workflow Execution, Contentful Assets CDN and Workflow Builder API among them. Follow Tray.ai downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Tray.ai uptime at 100.00%. Response times, incident history, and SLA tracking for Tray.ai are available on the PulsAPI dashboard.

Tray.ai Status FAQ

Is Tray.ai down right now?

The verdict at the top of this page comes from the latest poll of the official Tray.ai status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Tray.ai is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Tray.ai recovers.

How do I check Tray.ai uptime history?

PulsAPI tracks Tray.ai uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Tray.ai changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Tray.ai outages?

PulsAPI reads the official Tray.ai status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Tray.ai components?

Yes. PulsAPI monitors 21 individual Tray.ai components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Tray.ai goes down?

Yes. Create a free account and subscribe to Tray.ai: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Tray.ai to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Tray.ai problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Tray.ai?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Tray.ai plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Tray.ai with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services