Is Tray.ai Down?

SaaSLive status, outages, and incident history

No. Tray.ai is up right now.

Every monitored Tray.ai system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

Know the moment Tray.ai breaks

Tray.ai is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

Free, no password, no card. Unsubscribe in one click.

Official Tray.ai status page

How we know: the official Tray.ai status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Tray.ai Component Status

The main Tray.ai systems on this page. All 21 are operational right now.

21operational

Connectivity API » Connectors API

Operational

Connectivity API » Triggers API

Operational

Connectors » CSV Editor

Operational

18 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Connectors » Other, Data Tables, Documentation, Embedded » Embedded API, Embedded » Embedded App, Helix, Insights, Usage and Logs, Merlin Agent Builder, Other Services » Contentful Assets CDN, Other Services » Intercom Message Delivery, Other Services » Intercom Web Messenger, Other Services » Single Sign-On, and 6 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Tray.ai Outages & Incidents

Incident history from the official Tray.ai status page, including resolution updates.

Scheduled Maintenance - Login Services EUScheduled for Sep 9, 2026 · 2h 0mScheduled

The scheduled maintenance has been completed. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding. --- [2026-09-09T10:05:13.456+01:00] (verifying) Verification is currently underway for the maintenance items. --- [2026-09-09T09:00:20.532+01:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-09T08:55:18.770+01:00] (scheduled) We will be undergoing maintenance in 5 minutes. --- [2026-08-27T18:14:31.014+01:00] (scheduled) On Wednesday, 9th of September 2026, we will be performing maintenance on our login services in the EU region. The maintenance window will be between 09:00 and 11:00 BST (9th of September 01:00 to 03:00 PDT, 9th of September 18:00 to 20:00 AEST). During this window we are updating how users are directed to the Tray login page. We do not anticipate any disruption, however there is a possibility that some users may experience brief instability when signing in. If this happens, retrying after a short delay should resolve it. Workflow execution and all other platform services are unaffected and users who are already signed in will not be signed out. No other regions are impacted by this maintenance window. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance - Login Services APScheduled for Sep 8, 2026 · 2h 0mScheduled

The scheduled maintenance has been completed. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding. --- [2026-09-08T10:26:22.788+01:00] (verifying) Verification is currently underway for the maintenance items. --- [2026-09-08T09:00:46.247+01:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-08T08:55:39.698+01:00] (scheduled) We will be undergoing maintenance in 5 minutes --- [2026-08-27T18:09:37.796+01:00] (scheduled) On Tuesday, 8th of September 2026, we will be performing maintenance on our login services in the AP region. The maintenance window will be between 09:00 and 11:00 BST (8th of September 01:00 to 03:00 PDT, 8th of September 18:00 to 20:00 AEST). During this window we are updating how users are directed to the Tray login page. We do not anticipate any disruption, however there is a possibility that some users may experience brief instability when signing in. If this happens, retrying after a short delay should resolve it. Workflow execution and all other platform services are unaffected and users who are already signed in will not be signed out. No other regions are impacted by this maintenance window. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Scheduled Maintenance - Login Services USScheduled for Sep 7, 2026 · 2h 0mScheduled

The scheduled maintenance has been completed. If you have any questions or concerns, please feel free to reach out to support@tray.ai. Thank you for your patience and understanding. --- [2026-09-07T10:57:18.720+01:00] (verifying) Verification is currently underway for the maintenance items. --- [2026-09-07T09:00:59.771+01:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-07T08:55:44.651+01:00] (scheduled) We will be undergoing maintenance in 5 minutes --- [2026-08-27T18:01:36.683+01:00] (scheduled) On Monday, 7th of September 2026, we will be performing maintenance on our login services in the US region. The maintenance window will be between 09:00 and 11:00 BST (7th of September 01:00 to 03:00 PDT, 7th of September 18:00 to 20:00 AEST). During this window we are updating how users are directed to the Tray login page. We do not anticipate any disruption, however there is a possibility that some users may experience brief instability when signing in. If this happens, retrying after a short delay should resolve it. Workflow execution and all other platform services are unaffected and users who are already signed in will not be signed out. Once the maintenance is complete, users visiting app.tray.io/login will be automatically redirected to id.tray.ai/login to sign in. No action is required and existing bookmarks will continue to work. No other regions are impacted by this maintenance window. If you have any questions, or would like to get in touch about anything at all, please drop us a line at support@tray.ai.

Tray.ai Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Tray.ai incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed

Aug 8100.00% average · 1 day with incidentsSep 25

Live Tray.ai Outage Reports

Problems reported by engineers using Tray.ai. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Tray.ai problems reported yet.

Something wrong with Tray.ai on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Tray.ai

Tray.ai exposes 25 monitored components on its status page at status.tray.ai — Workflow Execution, Contentful Assets CDN and Workflow Builder API among them. Follow Tray.ai downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Tray.ai uptime at 100.00%. Response times, incident history, and SLA tracking for Tray.ai are available on the PulsAPI dashboard.

Tray.ai Status FAQ

Is Tray.ai down right now?

The verdict at the top of this page comes from the latest poll of the official Tray.ai status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Tray.ai is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Tray.ai recovers.

How do I check Tray.ai uptime history?

PulsAPI tracks Tray.ai uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Tray.ai changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Tray.ai outages?

PulsAPI reads the official Tray.ai status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Tray.ai components?

Yes. PulsAPI monitors 21 individual Tray.ai components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Tray.ai goes down?

Yes. Create a free account and subscribe to Tray.ai: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Tray.ai to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Tray.ai problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Tray.ai?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Tray.ai plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Tray.ai with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services