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Is Trust Payments Down?

FinTech & PaymentsLive status, outages, and incident history

No. Trust Payments is up right now.

Every monitored Trust Payments system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 41m agoLive, rechecked every 60s
Start monitoring Trust PaymentsOfficial Trust Payments status page
How we know: the official Trust Payments status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Trust Payments Component Status

The main Trust Payments systems on this page. All 20 are operational right now.

20operational
3DS Services » 3DS API
Operational
3DS Services » EMV 3DS
Operational
Acquiring
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Merchant Payment Accounts, POS Payments » POS, POS Payments » SmartPOS, POS Payments » SoftPOS, Portal & Data Services » CryptoMetrix, Portal & Data Services » MyST, Portal & Data Services » Portal, Portal & Data Services » Tru Insight, TRU Connect Payment Gateway » API, TRU Connect Payment Gateway » Account to Account Payments, TRU Connect Payment Gateway » Alternative Payments, TRU Connect Payment Gateway » Original Credit Transactions, and 5 more.

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Component statuses may change independently during partial outages.

Recent Trust Payments Outages & Incidents

Incident history from the official Trust Payments status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
3DS - Issue resolved with Mastercard AuthenticationsResolved Jul 15, 2026 · 49 minResolved

Please be advised that the issue impacting 3DS transaction processing with Mastercard has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team --- [2026-07-15T08:38:52.000Z] (identified) Please be advised that customers may experience intermittent 3DS transaction failures currently via Mastercard. Mastercard has confirmed that their internal investigation remains actively in progress as their technical teams work toward a resolution. We will provide further updates in due course. We apologise for any inconvenience caused. If have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team

Acquiring - EUR Settlement DelaysResolved May 19, 2026 · 25h 13mResolved

Please be advised that the issue impacting bank settlements has now been resolved. We apologise for any inconvenience caused. If you continue to experience any more issues, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team --- [2026-05-19T14:38:40.215Z] (identified) Please be advised that the third party issue is still ongoing, due to this incident, expected EUR settlement payments will be delayed by 24 hours and processed tomorrow, Wednesday 20th May. We are continuing to monitor with the third party and will provide further updates as soon as possible. We apologise for any inconvenience caused. If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team --- [2026-05-19T10:07:52.037Z] (identified) Please be advised that some customers may experience delayed bank settlement payments for EUR payments due to an issue with a third party. Payments could be delayed up to 24 hours at this time. We are continuing to monitor with the third party and will provide further updates as soon as possible. We apologise for any inconvenience caused. If you have any queries, please do not hesitate to contact our support team via support@trustpayments.com or +44 333 240 6000. Many Thanks, The Trust Payments Team

Live Trust Payments Outage Reports

Problems reported by engineers using Trust Payments. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Trust Payments problems reported yet.

Something wrong with Trust Payments on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Trust Payments

Is Trust Payments down? Trust Payments reports live availability for 26 components at status.trustpayments.com, among them Payment Pages, POS and TRU Connect Payment Gateway. Track Trust Payments outages, degradations and past incidents here, with uptime history and alerts across your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Trust Payments uptime at 100.00%. Response times, incident history, and SLA tracking for Trust Payments are available on the PulsAPI dashboard.

Trust Payments Status FAQ

Is Trust Payments down right now?

PulsAPI checks Trust Payments every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Trust Payments status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Trust Payments is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Trust Payments recovers.

How do I check Trust Payments uptime history?

PulsAPI tracks Trust Payments uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Trust Payments.

How fast does PulsAPI detect Trust Payments outages?

PulsAPI polls the official Trust Payments status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Trust Payments components?

Yes. PulsAPI monitors 20 individual Trust Payments components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Trust Payments goes down?

Yes. Create a PulsAPI account and subscribe to Trust Payments. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Trust Payments status changes.

How do I report an issue with Trust Payments to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Trust Payments problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Trust Payments?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Trust Payments alongside up to 9 other services at pulsapi.com/signup.

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