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Is TwelveLabs Down?

SaaSLive status, outages, and incident history

No. TwelveLabs is up right now.

Every monitored TwelveLabs system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Official TwelveLabs status page
How we know: the official TwelveLabs status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

TwelveLabs Status Summary

As of 13:01 UTC on 9 November 2026, TwelveLabs is operational. PulsAPI checked TwelveLabs's official status page and found 22 of 22 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.96% uptime for TwelveLabs, counting degraded performance as up. The latest incident, "Some API features are experiencing issues", was on Nov 9, 2026 and lasted 1 min.

Cite as: PulsAPI, “TwelveLabs status”, checked 9 November 2026, 13:01 UTC. https://www.pulsapi.com/services/twelvelabs

TwelveLabs Component Status

The main TwelveLabs systems on this page. All 22 are operational right now.

22operational
APIs » Analyze API - Pegasus1.5 · General
Operational
APIs » Analyze API - Pegasus1.5 · Segment Based Metadata
Operational
APIs » Analyze API - Pegasus1.6 · General
Operational

19 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking APIs » Embed API - Marengo3.0 - Async, APIs » Embed API - Marengo3.0 - Sync, APIs » Embed API - Marengo3.5 - Async, APIs » Embed API - Marengo3.5 - Sync, APIs » Index list API, APIs » Search by Image API - Marengo3.0, APIs » Search by Text API - Marengo3.0, APIs » Video Indexing Task API - Marengo3.0, APIs » Video list API, Jockey » Add Knowledge Store Item API, Jockey » Create Knowledge Store API, Jockey » Knowledge Store Item List API, and 7 more.

See all of them free

Component statuses may change independently during partial outages.

Recent TwelveLabs Outages & Incidents

Incident history from the official TwelveLabs status page, including resolution updates.

Some API features are experiencing issuesResolved Nov 9, 2026 · 1 minResolved

All affected API features have recovered. --- [2026-11-08T21:21:37.399-08:00] (investigating) Marengo 3.0 Embed API - Async is currently experiencing issues. We are investigating.

Some Jockey API features are experiencing issuesResolved Nov 9, 2026 · 11 minResolved

All affected API features have recovered. --- [2026-11-08T21:08:58.177-08:00] (investigating) Search Knowledge Store is currently experiencing issues. We are investigating. --- [2026-11-08T21:03:08.201-08:00] (investigating) Search Knowledge Store is currently experiencing issues. We are investigating.

Slower processing for Marengo 3.0 and Marengo 3.5Resolved Nov 5, 2026 · 8h 26mResolved

Resolved: We have restored GPU capacity for Marengo 3.0 and Marengo 3.5, and processing times are returning to normal. Video indexing tasks submitted during this incident can take more time to finish while the backlog clears. You do not need to resubmit them. --- [2026-11-04T18:21:39.970-08:00] (identified) Update: Marengo 3.5 is also affected. Since November 4, Marengo 3.5 has less GPU capacity than usual. Marengo 3.5 embedding and video indexing requests can be slower than usual, and some requests can fail for short periods. Marengo 3.0 video indexing and embedding are still slower than usual, and long videos (1 hour or more) can take several hours to index. Tasks in progress are still processing. Please do not resubmit them, because duplicate tasks make the queue longer. We are working to bring processing times back to normal, and we will post an update when they are. --- [2026-11-04T17:41:30.998-08:00] (identified) Since November 4, Marengo 3.0 video indexing and embedding have been slower than usual. Long videos (1 hour or more) can take several hours to index. Tasks in progress are still processing. Please do not resubmit them, because duplicate tasks make the queue longer. We are working to bring processing times back to normal, and we will post an update when they are.

TwelveLabs Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a TwelveLabs incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 1199.92% average · 22 days with incidentsNov 9

Going further back: TwelveLabs uptime by month and every recorded TwelveLabs outage.

Live TwelveLabs Outage Reports

Problems reported by engineers using TwelveLabs. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No TwelveLabs problems reported yet.

Something wrong with TwelveLabs on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About TwelveLabs

Is TwelveLabs down? TwelveLabs reports live availability for 14 components at status.twelvelabs.io, among them API, Search by Text API - Marengo3.0 and Playground. Track TwelveLabs outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured TwelveLabs uptime at 99.96%. Response times, incident history, and SLA tracking for TwelveLabs are available on the PulsAPI dashboard.

TwelveLabs Status FAQ

Is TwelveLabs down right now?

The verdict at the top of this page comes from the latest poll of the official TwelveLabs status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if TwelveLabs is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until TwelveLabs recovers.

How do I check TwelveLabs uptime history?

PulsAPI tracks TwelveLabs uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.96%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever TwelveLabs changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect TwelveLabs outages?

PulsAPI reads the official TwelveLabs status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual TwelveLabs components?

Yes. PulsAPI monitors 22 individual TwelveLabs components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when TwelveLabs goes down?

Yes. Create a free account and subscribe to TwelveLabs: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with TwelveLabs to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot TwelveLabs problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor TwelveLabs?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so TwelveLabs plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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