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Is Twilio Down?

CommunicationLive status, outages, and incident history

Degraded. Twilio is up but having problems.

Twilio is reporting degraded performance as of August 24, 2026. Expect slower responses or more errors. The affected components are listed below.

DegradedChecked just nowLive, rechecked every 60s5 active incidents
Get alerted when Twilio recoversOfficial Twilio status page
How we know: the official Twilio status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Twilio Component Status

5 of 179 Twilio components are impaired. Worst problems listed first.

5degraded5maintenance169operational
CARRIER NETWORK » Lookup Line Type Intelligence [Legacy API]
Degraded
CARRIER NETWORK » MMS, APAC
Degraded
CARRIER NETWORK » Voice, Latin America
Degraded

176 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking DEVELOPER TOOLS » Bulk Export, ZIPWHIP MESSAGING » SMS Toll-Free, North America, CARRIER NETWORK » SMS, Europe, SendGrid API, SendGrid Mail Sending » API v2, SendGrid Mail Sending » API v3, SendGrid Mail Sending » SMTP, ACCOUNT SECURITY » Authy 2FA, ACCOUNT SECURITY » Authy App, ACCOUNT SECURITY » Lookup, ACCOUNT SECURITY » Verify, CARRIER NETWORK » Legacy Identity MatchAndAttributes, and 164 more.

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Component statuses may change independently during partial outages.

Recent Twilio Outages & Incidents

Incident history from the official Twilio status page, including resolution updates.

Interconnection Infrastructure Upgrade (IE1)Scheduled for Oct 16, 2026 · 8h 0mScheduled

Twilio will perform scheduled network maintenance in our IE1 region during an 8-hour window from 16 October 2026 at 14:00 PDT to 16 October 2026 at 22:00 PDT. During this window, customers may experience a brief service interruption of up to 90 seconds affecting the following: Interconnected Customers: All IE1 interconnected customers will experience a brief interconnection service interruption of up to 90 seconds. During this maintenance, the following Twilio services may be impacted if they are using the IE1 interconnection:SIP Interface,Elastic SIP Trunking,WebRTC Client,SMS,Voice and Verify. Customers interconnected with Twilio exclusively via IE1 will have no workaround during the brief 90-second interruption. Customers configured for failover to DE1 or alternate regions should experience no service disruption, provided automatic failover is enabled on their end.

United States and Canada Twilio SMS and MMS MaintenanceScheduled for Oct 1, 2026 · 4h 0mScheduled

<p>Twilio is conducting a planned maintenance from 30 September 2026 at 20:00 PDT until 01 October 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.</p>

United States and Canada Twilio SMS and MMS MaintenanceScheduled for Sep 24, 2026 · 4h 0mScheduled

<p>Twilio is conducting a planned maintenance from 23 September 2026 at 20:00 PDT until 24 September 2026 at 00:00 PDT. During the maintenance window, there could be intermittent delays or failures delivering SMS and MMS to and from United States and Canada handsets via subset of long codes, short codes and toll free numbers.</p>

Twilio Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Twilio incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
May 260.60% average · 91 days with incidentsAug 24

Going further back: Twilio uptime by month and every recorded Twilio outage.

Live Twilio Outage Reports

Problems reported by engineers using Twilio. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Twilio problems reported yet.

Are you seeing Twilio problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Twilio

Twilio is a cloud communications platform providing programmable SMS, voice calling, video, email, and WhatsApp APIs for 290,000+ active customer accounts. Twilio API outages interrupt critical customer communications. Track Twilio status and outages here.

Over the past 30 days, PulsAPI has measured Twilio uptime at 98.13%. Response times, incident history, and SLA tracking for Twilio are available on the PulsAPI dashboard.

Twilio Status FAQ

Is Twilio down right now?

PulsAPI checks Twilio every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Twilio status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Twilio is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Twilio recovers.

How do I check Twilio uptime history?

PulsAPI tracks Twilio uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 98.13%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Twilio.

How fast does PulsAPI detect Twilio outages?

PulsAPI polls the official Twilio status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Twilio components?

Yes. PulsAPI monitors 179 individual Twilio components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Twilio goes down?

Yes. Create a PulsAPI account and subscribe to Twilio. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Twilio status changes.

How do I report an issue with Twilio to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Twilio problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Twilio?

Yes. PulsAPI's Starter plan includes up to 25 monitored services with Slack and email alerts, and the 30-day free trial requires no credit card. You can monitor Twilio alongside up to 24 other services at pulsapi.com/signup.

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