BrightSign Cloud logo

Is BrightSign Cloud Down?

SaaSLive status, outages, and incident history

No. BrightSign Cloud is up right now.

Every monitored BrightSign Cloud system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 9m agoLive · every 60s1 active incident

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Official BrightSign Cloud status page
How we know: the official BrightSign Cloud status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

BrightSign Cloud Status Summary

As of 12:41 UTC on 14 November 2026, BrightSign Cloud is operational. PulsAPI checked BrightSign Cloud's official status page and found 9 of 9 components operational, with 1 active incident. The latest incident, "Unable to create new networks", started on Nov 9, 2026 and is still open.

Cite as: PulsAPI, “BrightSign Cloud status”, checked 14 November 2026, 12:41 UTC. https://www.pulsapi.com/services/brightsign-cloud

BrightSign Cloud Component Status

The main BrightSign Cloud systems on this page. All 9 are operational right now.

9operational
BA Connected Application
Operational
BrightSign.biz Website
Operational
BSN.Cloud Admin Panel
Operational

6 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking BSN.Cloud API, BSN.Cloud Authentication Server, BSN.Cloud Control Panel, BSN.Cloud Provisioning, BSN.Cloud Web Sockets, BSN.com Platform.

See all of them free

Component statuses may change independently during partial outages.

Recent BrightSign Cloud Outages & Incidents

Incident history from the official BrightSign Cloud status page, including resolution updates.

Unable to create new networksStarted Nov 9, 2026Investigating

Between 13:30 UTC and 13:55 UTC on 9 November, some account and user management actions in [BSN.cloud](http://BSN.cloud) failed with authorization errors. These included creating networks, managing users, inviting members and updating organization settings. Player operation, content playback and sign-in were not affected. The problem came from a configuration change needed after a scheduled upgrade of our identity service. We have applied the fix and are monitoring. If you still see errors, please contact BrightSign Support. --- [2026-11-09T13:31:09Z] (investigating) We're aware that customers are currently unable to create a new network. Existing networks are not affected. We're looking into it and will post another update soon.

BSN.Cloud API degraded performanceResolved Nov 6, 2026 · 1h 53mResolved

The issue was resolved with a patch to remove the problematic code. **Impact**: Every service using this database was slowed down, including BrightSign Control and device check-ins. All players that were trying to provision did not get a response. --- [2026-11-06T22:06:43Z] (investigating) BSN.Cloud is experiencing extremely high database load and is causing the API to be degraded. We are currently investigating the cause.

BrightSign Cloud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a BrightSign Cloud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live BrightSign Cloud Outage Reports

Problems reported by engineers using BrightSign Cloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No BrightSign Cloud problems reported yet.

Something wrong with BrightSign Cloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About BrightSign Cloud

BrightSign Cloud's status page at status.bsn.cloud lists 9 components, such as BA Connected Application, BSN.Cloud API and BSN.Cloud Admin Panel. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on BrightSign Cloud's side or yours.

BrightSign Cloud Status FAQ

Is BrightSign Cloud down right now?

The verdict at the top of this page comes from the latest poll of the official BrightSign Cloud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if BrightSign Cloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until BrightSign Cloud recovers.

How do I check BrightSign Cloud uptime history?

PulsAPI tracks BrightSign Cloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever BrightSign Cloud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect BrightSign Cloud outages?

PulsAPI reads the official BrightSign Cloud status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual BrightSign Cloud components?

Yes. PulsAPI monitors 9 individual BrightSign Cloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when BrightSign Cloud goes down?

Yes. Create a free account and subscribe to BrightSign Cloud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with BrightSign Cloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot BrightSign Cloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor BrightSign Cloud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so BrightSign Cloud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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