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Is CareCloud Down?

SaaSLive status, outages, and incident history

No. CareCloud is up right now.

Every monitored CareCloud system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 31m agoLive, rechecked every 60s
Start monitoring CareCloudOfficial CareCloud status page
How we know: the official CareCloud status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

CareCloud Component Status

The main CareCloud systems on this page. All 20 are operational right now.

20operational
API
Operational
Analytics
Operational
Appointment Notifications
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Breeze, Campus, CareCloud Live, Charts, Chat, Claims, Client Support - Incoming External Phone Calls, Collections, Community, Documents, Eligibility, Fax Service, and 5 more.

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Component statuses may change independently during partial outages.

Recent CareCloud Outages & Incidents

Incident history from the official CareCloud status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Permissions needed for seamless use of the CareCloud Web experienceStarted Jul 6, 2026Investigating

To ensure full functionality and access to connected devices and services using the CareCloud web experience, please confirm that the following browser settings are enabled: Google Chrome / Microsoft Edge - Access apps on your device - Pop-ups and redirects Safari on Mac Safari handles these permissions a little differently. Please make sure the following are allowed: - Pop-up windows - Any prompted permissions needed to access connected devices or external applications If these settings are not enabled, certain features may not work as expected

Issue with Scanner Plugin with the Web Browser version of CareCloudResolved Jul 1, 2026 · 119h 25mResolved

This incident has been resolved. --- [2026-07-02T08:46:45.935-04:00] (monitoring) Our Product team has implemented a fix for the Scanner Plugin issue affecting the web browser version of CareCloud. Scanning functionality should now be operating as expected. If you previously experienced issues, please try reloading and scanning again. Our team will continue to closely monitor the service to ensure stability. If you continue to experience any issues with the Scanner Plugin, please contact the Support Department for further assistance. Thank you for your patience and understanding while we worked to resolve this issue. --- [2026-07-01T11:42:41.739-04:00] (investigating) We are currently receiving reports of users experiencing issues when using the Scanner Plugin within the web browser version of CareCloud. Our Product team is actively investigating this issue and working toward a permanent resolution. In the meantime, users can utilize the following workarounds: -Scan the document directly to their local device and upload the file into CareCloud. -Use the Firefox browser, where some users have reported that the Scanner Plugin is functioning as expected. The issue appears to be related to browser settings within other browsers, such as Chrome, which are impacting scanning functionality. We will provide further updates once a permanent fix has been implemented. Thank you for your patience and understanding.

Live CareCloud Outage Reports

Problems reported by engineers using CareCloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CareCloud problems reported yet.

Something wrong with CareCloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CareCloud

Is CareCloud down? CareCloud reports live availability for 20 components at status.carecloud.com, among them Analytics, API and Breeze. Track CareCloud outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured CareCloud uptime at 100.00%. Response times, incident history, and SLA tracking for CareCloud are available on the PulsAPI dashboard.

CareCloud Status FAQ

Is CareCloud down right now?

PulsAPI checks CareCloud every 60 seconds. The verdict at the top of this page comes from the latest poll of the official CareCloud status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if CareCloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CareCloud recovers.

How do I check CareCloud uptime history?

PulsAPI tracks CareCloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for CareCloud.

How fast does PulsAPI detect CareCloud outages?

PulsAPI polls the official CareCloud status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual CareCloud components?

Yes. PulsAPI monitors 20 individual CareCloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CareCloud goes down?

Yes. Create a PulsAPI account and subscribe to CareCloud. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever CareCloud status changes.

How do I report an issue with CareCloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CareCloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CareCloud?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor CareCloud alongside up to 9 other services at pulsapi.com/signup.

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