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Is CareCloud Down?

SaaSLive status, outages, and incident history

No. CareCloud is up right now.

Every monitored CareCloud system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

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CareCloud is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official CareCloud status page
How we know: the official CareCloud status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

CareCloud Component Status

The main CareCloud systems on this page. All 21 are operational right now.

1maintenance20operational
MIPS
Maintenance
Analytics
Operational
API
Operational

18 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Appointment Notifications, Breeze, Campus, CareCloud Live, Charts, Chat, Claims, Client Support - Incoming External Phone Calls, Collections, Community, Documents, Eligibility, and 6 more.

See all of them free

Component statuses may change independently during partial outages.

Recent CareCloud Outages & Incidents

Incident history from the official CareCloud status page, including resolution updates.

Issue with Printing/Generating documents in CareCloudResolved Sep 17, 2026 · 161h 15mResolved

This incident has been resolved. --- [2026-09-17T16:16:34.062-04:00] (monitoring) The Production team has implemented a fix for the issue impacting the printing and generation of documents within CareCloud. Users should now be able to successfully print and generate Superbills, Statements, Face Sheets, and other documents as expected. The team will continue to closely monitor the system to ensure ongoing stability. Thank you for your patience and understanding. --- [2026-09-17T15:25:32.298-04:00] (investigating) We are currently receiving reports of users being unable to print or generate various types of documents within CareCloud, including Superbills, Statements, and Face Sheets. The Production team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience and understanding.

Important Notice to MIPS EnrolleesStarted Sep 14, 2026Investigating

To streamline workflows and improve the customer experience, our MIPS vendor partner, Healthmonix, will be rolling out a new, more modern look and feel for the MIPS dashboard. Beginning September 15, 2026, customers accessing the dashboard will notice an updated user interface, faster loading times, and an improved overall experience. All core features and workflows will remain unchanged. The update will be implemented after hours on September 14, 2026, beginning at approximately 5:00 PM EST. During this maintenance window, the MIPS dashboard may be temporarily inaccessible for up to three hours. Not yet enrolled for the 2026 MIPS reporting year? If your practice has not yet enrolled and you have questions or would like to enroll, please contact our Support Center at 866-931-3832 or email us at success@carecloud.com. We appreciate your patience and understanding as we work to improve your experience.

Issues with Printing/Generating documents within CareCloudResolved Sep 11, 2026 · 74h 29mResolved

This incident has been resolved. --- [2026-09-11T09:07:25.150-04:00] (monitoring) The Production team has implemented a fix for the issue impacting the printing and generation of documents within CareCloud. Users should now be able to successfully print and generate Superbills, Statements, Analytic reports, and other documents as expected. The team will continue to closely monitor the system to ensure ongoing stability. Thank you for your patience and understanding. --- [2026-09-11T08:54:10.525-04:00] (investigating) We are currently receiving reports of users being unable to print or generate various types of documents within CareCloud, including Superbills, Statements, and Analytic reports. The Production team is actively investigating the issue and will provide updates as more information becomes available. Thank you for your patience and understanding.

CareCloud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a CareCloud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 899.94% average · 2 days with incidentsSep 25

Live CareCloud Outage Reports

Problems reported by engineers using CareCloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No CareCloud problems reported yet.

Something wrong with CareCloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About CareCloud

Is CareCloud down? CareCloud reports live availability for 20 components at status.carecloud.com, among them Analytics, API and Breeze. Track CareCloud outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured CareCloud uptime at 99.99%. Response times, incident history, and SLA tracking for CareCloud are available on the PulsAPI dashboard.

CareCloud Status FAQ

Is CareCloud down right now?

The verdict at the top of this page comes from the latest poll of the official CareCloud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if CareCloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until CareCloud recovers.

How do I check CareCloud uptime history?

PulsAPI tracks CareCloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.99%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever CareCloud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect CareCloud outages?

PulsAPI reads the official CareCloud status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual CareCloud components?

Yes. PulsAPI monitors 21 individual CareCloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when CareCloud goes down?

Yes. Create a free account and subscribe to CareCloud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with CareCloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot CareCloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor CareCloud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so CareCloud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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