Olark Live Chat logo

Is Olark Live Chat Down?

SaaSLive status, outages, and incident history

No. Olark Live Chat is up right now.

Every monitored Olark Live Chat system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 5m agoLive, rechecked every 60s
Start monitoring Olark Live ChatOfficial Olark Live Chat status page
How we know: the official Olark Live Chat status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Olark Live Chat Component Status

The main Olark Live Chat systems on this page. All 20 are operational right now.

20operational
API
Operational
Chatbox
Operational
Cobrowsing
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Desk API, Email reports, File Upload hosting server, Help Scout Help Desk API, Integrations, Jabber servers, Modern Olark Agent Console, Olark Bots, Olark Mobile App, Operator messages, Payment provider, SendGrid SMTP, and 5 more.

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Component statuses may change independently during partial outages.

Recent Olark Live Chat Outages & Incidents

Incident history from the official Olark Live Chat status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Olark Classic maintenance windowScheduled for Aug 9, 2026 · 1h 15mScheduled

The scheduled maintenance has been completed. --- [2026-08-08T21:00:07.929-07:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-08T20:00:07.545-07:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-03T09:50:58.154-07:00] (scheduled) We'll be making some infrastructure updates to the Olark Classic chat console (chat.olark.com). During this scheduled window, chat.olark.com will be unavailable. We'll update the status here when the maintenance is complete.

Bot and chat interruptionResolved Aug 5, 2026 · 1h 58mResolved

This incident has been resolved. --- [2026-08-05T15:03:54.683-07:00] (monitoring) System have recovered. We're monitoring closely but are confident that chat and bot services are now behaving as expected. --- [2026-08-05T14:57:43.202-07:00] (identified) We've identified the cause of the issue and are implementing a fix now. --- [2026-08-05T14:10:13.768-07:00] (investigating) We are continuing to investigate this issue. --- [2026-08-05T14:02:23.499-07:00] (investigating) We've detected an issue with bot responses and are investigating. We'll update here as we know more.

Incident AlertedResolved May 16, 2026 · 4h 37mResolved

The issue regarding users being unable to login to https://chat.olark.com has been resolved. --- [2026-05-16T08:43:17.031-07:00] (monitoring) An upstream provider made a change that caused authentication to fail on our classic chat console (chat.olark.com). We have made a change that circumvents the problem and you should now be able to log in. --- [2026-05-16T04:33:37.631-07:00] (investigating) We are continuing to investigate this issue. --- [2026-05-16T04:31:11.068-07:00] (investigating) We've detected an issue and are working to resolve this quickly regarding users being unable to login to https://chat.olark.com. We'll have an update within the hour.

Live Olark Live Chat Outage Reports

Problems reported by engineers using Olark Live Chat. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Olark Live Chat problems reported yet.

Something wrong with Olark Live Chat on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Olark Live Chat

Olark Live Chat exposes 25 monitored components on its status page at status.olark.com — chat.olark.com, Modern Olark Agent Console (app.olark.com) and Chatbox among them. Follow Olark Live Chat downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured Olark Live Chat uptime at 100.00%. Response times, incident history, and SLA tracking for Olark Live Chat are available on the PulsAPI dashboard.

Olark Live Chat Status FAQ

Is Olark Live Chat down right now?

PulsAPI checks Olark Live Chat every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Olark Live Chat status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Olark Live Chat is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Olark Live Chat recovers.

How do I check Olark Live Chat uptime history?

PulsAPI tracks Olark Live Chat uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Olark Live Chat.

How fast does PulsAPI detect Olark Live Chat outages?

PulsAPI polls the official Olark Live Chat status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Olark Live Chat components?

Yes. PulsAPI monitors 20 individual Olark Live Chat components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Olark Live Chat goes down?

Yes. Create a PulsAPI account and subscribe to Olark Live Chat. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Olark Live Chat status changes.

How do I report an issue with Olark Live Chat to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Olark Live Chat problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Olark Live Chat?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Olark Live Chat alongside up to 9 other services at pulsapi.com/signup.

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