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Is Cresta Down?

SaaSLive status, outages, and incident history

No. Cresta is up right now.

Every monitored Cresta system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 3m agoLive · every 60s

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Official Cresta status page
How we know: the official Cresta status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Cresta Status Summary

As of 16:18 UTC on 9 November 2026, Cresta is operational. PulsAPI checked Cresta's official status page and found 30 of 30 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.97% uptime for Cresta, counting degraded performance as up. The latest incident, "Cresta Documentation Site Login Issues", was on Nov 3, 2026 and lasted 1h 3m.

Cite as: PulsAPI, “Cresta status”, checked 9 November 2026, 16:18 UTC. https://www.pulsapi.com/services/cresta

Cresta Component Status

The main Cresta systems on this page. All 30 are operational right now.

30operational
Agent Assist - Chat » Guided Workflow
Operational
Agent Assist - Chat » Hints
Operational
Agent Assist - Chat » Knowledge Assist
Operational

27 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Agent Assist - Chat » Knowledge-base Search, Agent Assist - Chat » Smart Compose, Agent Assist - Chat » Suggestions, Agent Assist - Voice » Auto Summarization, Agent Assist - Voice » Call Flow, Agent Assist - Voice » Cresta Builder - Keyword Triggers, Agent Assist - Voice » Guided Workflow, Agent Assist - Voice » Knowledge Assist, Agent Assist - Voice » Knowledge-base Search, Agent Assist - Voice » Live Transcript, AI Agent, Cresta Director » Authentication/User Access, and 15 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Cresta Outages & Incidents

Incident history from the official Cresta status page, including resolution updates.

Cresta Documentation Site Login IssuesResolved Nov 3, 2026 · 1h 3mResolved

A fix has been implemented, and users should now be able to log in and access restricted content on docs.cresta.com. We are monitoring the site to confirm that access remains stable. Please contact Support if the issue continues. --- [2026-11-03T07:54:01.538-08:00] (investigating) We are investigating an issue affecting access to restricted content on docs.cresta.com. Some users are returned to the Log In screen after successfully attempting to sign in and cannot access documentation, including API reference pages. We are working to identify the cause and restore access. We will provide an update as more information becomes available.

Intermittent Cresta Director sign-in issuesResolved Oct 23, 2026 · 1h 52mResolved

The Cresta Director sign-in issues affecting some users have been resolved. Cloudflare has mitigated the associated network connectivity issue and continues to monitor its network. --- [2026-10-23T10:44:23.518-07:00] (monitoring) Access to Cresta Director has recovered. We are continuing to monitor for recurrence while Cloudflare works on the underlying network connectivity issue. If you continue to experience difficulty signing in, please contact Cresta Support. --- [2026-10-23T09:50:01.994-07:00] (monitoring) We are monitoring Cresta Director access following Cloudflare’s reported fix for network connectivity issues in North America. Some users experienced errors signing in. We are verifying recovery and will provide another update within 60 minutes.

Live transcription disruption for some Five9 customersResolved Oct 20, 2026 · 59 minResolved

Event delivery has returned to normal, and the live transcription disruption has recovered. We will continue monitoring. Please contact Cresta Support if you continue to experience issues on new calls. --- [2026-10-20T09:47:34.063-07:00] (monitoring) Between approximately 13:10 and 16:30 UTC on October 20, delayed event delivery from Five9 caused some calls to have missing or delayed live transcripts on the Cresta widget. Event delivery has returned to normal, and we are monitoring recovery while coordinating with Five9.

Cresta Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Cresta incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 2 days with incidentsNov 9

Going further back: Cresta uptime by month and every recorded Cresta outage.

Live Cresta Outage Reports

Problems reported by engineers using Cresta. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Cresta problems reported yet.

Something wrong with Cresta on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Cresta

Cresta publishes a public status page at status.cresta.com covering 32 components, including Cresta Director, Insights - Performance and Hints. PulsAPI tracks Cresta outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Cresta uptime at 99.97%. Response times, incident history, and SLA tracking for Cresta are available on the PulsAPI dashboard.

Cresta Status FAQ

Is Cresta down right now?

The verdict at the top of this page comes from the latest poll of the official Cresta status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Cresta is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Cresta recovers.

How do I check Cresta uptime history?

PulsAPI tracks Cresta uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.97%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Cresta changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Cresta outages?

PulsAPI reads the official Cresta status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Cresta components?

Yes. PulsAPI monitors 30 individual Cresta components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Cresta goes down?

Yes. Create a free account and subscribe to Cresta: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Cresta to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Cresta problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Cresta?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Cresta plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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