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Is Diligent Customer Facing Down?

SaaSLive status, outages, and incident history

No. Diligent Customer Facing is up right now.

Every monitored Diligent Customer Facing system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 24m agoLive, rechecked every 60s
How we know: the official Diligent Customer Facing status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Diligent Customer Facing Component Status

The main Diligent Customer Facing systems on this page. All 20 are operational right now.

20operational
Boards & Governance - Boards » Boards
Operational
Boards & Governance - Boards » Boards
Operational
Boards & Governance - Boards » Boards
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Boards & Governance - Diligent Data Room » Diligent Data Room, Boards & Governance - Messenger » Messenger, Boards & Governance - Minutes » Minutes.

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Component statuses may change independently during partial outages.

Recent Diligent Customer Facing Outages & Incidents

Incident history from the official Diligent Customer Facing status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Maintenance Advisory - Community in US RegionScheduled for Aug 20, 2026 · 4h 0mScheduled

<br><b>Services/Location:</b> Community in US region <b>Impact:</b> Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. <b>What do you need to do?:</b> Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. <b>Contact:</b> For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - Community in CA RegionScheduled for Aug 19, 2026 · 4h 0mScheduled

<br><b>Services/Location:</b> Community in CA region <b>Impact:</b> Please be advised that we will be performing routine maintenance on our systems. As a result, Community may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. <b>What do you need to do?:</b> Plan to perform items requiring Community execution in the impacted regions outside of the scheduled maintenance window timeline. <b>Contact:</b> For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Maintenance Advisory - ICompass in US RegionScheduled for Aug 13, 2026 · 4h 0mScheduled

<br><b>Services/Location:</b> ICompass in US region <b>Impact:</b> Please be advised that we will be performing routine maintenance on our systems. As a result, ICompass may become briefly unavailable during this time window. We apologize for any inconvenience this may cause. <b>What do you need to do?:</b> Plan to perform items requiring ICompass execution in the impacted regions outside of the scheduled maintenance window timeline. <b>Contact:</b> For any questions or if you experience a disruption other than above, please contact Diligent Support: https://community.diligent.com/grc/s/contactsupport

Live Diligent Customer Facing Outage Reports

Problems reported by engineers using Diligent Customer Facing. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Diligent Customer Facing problems reported yet.

Something wrong with Diligent Customer Facing on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Diligent Customer Facing

Diligent Customer Facing publishes a public status page at status.diligent.com covering 200 components, including Boards (North America - Canada), Messenger (North America - Canada) and Minutes (North America - Canada). PulsAPI tracks Diligent Customer Facing outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Diligent Customer Facing uptime at 100.00%. Response times, incident history, and SLA tracking for Diligent Customer Facing are available on the PulsAPI dashboard.

Diligent Customer Facing Status FAQ

Is Diligent Customer Facing down right now?

PulsAPI checks Diligent Customer Facing every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Diligent Customer Facing status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Diligent Customer Facing is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Diligent Customer Facing recovers.

How do I check Diligent Customer Facing uptime history?

PulsAPI tracks Diligent Customer Facing uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Diligent Customer Facing.

How fast does PulsAPI detect Diligent Customer Facing outages?

PulsAPI polls the official Diligent Customer Facing status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Diligent Customer Facing components?

Yes. PulsAPI monitors 20 individual Diligent Customer Facing components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Diligent Customer Facing goes down?

Yes. Create a PulsAPI account and subscribe to Diligent Customer Facing. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Diligent Customer Facing status changes.

How do I report an issue with Diligent Customer Facing to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Diligent Customer Facing problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Diligent Customer Facing?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Diligent Customer Facing alongside up to 9 other services at pulsapi.com/signup.

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