Exotel logo

Is Exotel Down?

SaaSLive status, outages, and incident history

Partly. Some of Exotel is down.

Exotel is in a partial outage as of November 9, 2026. Some components are down and others are still running, so check the list below to see whether your region or feature is affected.

Partial OutageChecked just nowLive · every 60s

Don't find out like this next time

You searched to find out Exotel was down. Next time we tell you, usually before your customers do, and always before you think to check.

Free, no password, no card. Unsubscribe in one click.

Official Exotel status page
How we know: the official Exotel status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Exotel Status Summary

As of 14:48 UTC on 9 November 2026, Exotel has a partial outage. PulsAPI checked Exotel's official status page and found 45 of 46 components operational, with no active incidents. Over the last 30 days PulsAPI measured 97.79% uptime for Exotel, counting degraded performance as up.

Cite as: PulsAPI, “Exotel status”, checked 9 November 2026, 14:48 UTC. https://www.pulsapi.com/services/exotel

Exotel Component Status

1 of 46 Exotel components are impaired. Worst problems listed first.

1major outage45operational
Contact Center — On-Prem (ECC 4.x) » App16
Major Outage
Contact Center (ECC) » India
Operational
Contact Center (ECC) » Indonesia
Operational

43 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Contact Center (ECC) » Saudi Arabia, Contact Center (ECC) » Spinny, Contact Center (ECC) » UAE, Contact Center — On-Prem (ECC 4.x) » App1, Contact Center — On-Prem (ECC 4.x) » App10, Contact Center — On-Prem (ECC 4.x) » App11, Contact Center — On-Prem (ECC 4.x) » App13, Contact Center — On-Prem (ECC 4.x) » App14, Contact Center — On-Prem (ECC 4.x) » App15, Contact Center — On-Prem (ECC 4.x) » App17, Contact Center — On-Prem (ECC 4.x) » App24, Contact Center — On-Prem (ECC 4.x) » App4, and 31 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Exotel Outages & Incidents

Incident history from the official Exotel status page, including resolution updates.

No recent incidents reported by the vendor.

Exotel Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Exotel incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 1199.99% average · 77 days with incidentsNov 9

Going further back: Exotel uptime by month and every recorded Exotel outage.

Live Exotel Outage Reports

Problems reported by engineers using Exotel. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Exotel problems reported yet.

Are you seeing Exotel problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Exotel

Exotel publishes a public status page at status.exotel.com covering 50 components, including India, India (IN1) and Contact Center (ECC). PulsAPI tracks Exotel outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Exotel uptime at 97.79%. Response times, incident history, and SLA tracking for Exotel are available on the PulsAPI dashboard.

Exotel Status FAQ

Is Exotel down right now?

The verdict at the top of this page comes from the latest poll of the official Exotel status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Exotel is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Exotel recovers.

How do I check Exotel uptime history?

PulsAPI tracks Exotel uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 97.79%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Exotel changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Exotel outages?

PulsAPI reads the official Exotel status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Exotel components?

Yes. PulsAPI monitors 46 individual Exotel components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Exotel goes down?

Yes. Create a free account and subscribe to Exotel: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Exotel to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Exotel problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Exotel?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Exotel plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Exotel with the rest of your stack

2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services