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Is Exotel Down?

SaaSLive status, outages, and incident history

No. Exotel is up right now.

Every monitored Exotel system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 10m agoLive, rechecked every 60s
How we know: the official Exotel status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Exotel Component Status

The main Exotel systems on this page. All 20 are operational right now.

20operational
Contact Center (ECC) » India
Operational
Contact Center (ECC) » Indonesia
Operational
Contact Center (ECC) » Saudi Arabia
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Contact Center (ECC) » UAE, Contact Center — On-Prem (ECC 4.x) » App1, Contact Center — On-Prem (ECC 4.x) » App10, Contact Center — On-Prem (ECC 4.x) » App11, Contact Center — On-Prem (ECC 4.x) » App13, Contact Center — On-Prem (ECC 4.x) » App14, Contact Center — On-Prem (ECC 4.x) » App15, Contact Center — On-Prem (ECC 4.x) » App16, Contact Center — On-Prem (ECC 4.x) » App17, Contact Center — On-Prem (ECC 4.x) » App24, Contact Center — On-Prem (ECC 4.x) » App4, Contact Center — On-Prem (ECC 4.x) » App5, and 5 more.

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Component statuses may change independently during partial outages.

Recent Exotel Outages & Incidents

Incident history from the official Exotel status page, including resolution updates.

Uptime history4 days observed
Aug 896.25% average · 1 day with incidentsAug 11
Delhi Network Maintenance activityScheduled for Aug 8, 2026 · 5h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-08T19:30:07.335Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-08T19:16:41.004Z] (scheduled) Users will experience disruptions on both incoming and outgoing calls for the Delhi region

SIP Trunk Migration from Huawei to Nokia_Airtel AP pilot_04048867050Scheduled for Aug 5, 2026 · 6h 0mScheduled

The scheduled maintenance has been completed. --- [2026-08-05T16:30:07.242Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-05T15:30:24.623Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-04T11:24:51.745Z] (scheduled) Users will experience disruptions on both incoming and outgoing calls for the AP pilot number -04048867050

Activation of Leased Line IFORTE Cyber 2 to Karet NeucentrIX_IndonesiaScheduled for Aug 4, 2026 · 1h 30mScheduled

The scheduled maintenance has been completed. --- [2026-08-04T14:00:07.447Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-04T13:00:15.447Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-07-30T07:49:50.768Z] (scheduled) Users will experience disruptions on both incoming and outgoing calls for the Indonesia pilot. +622131143400 +622150933142 +628111680763

Live Exotel Outage Reports

Problems reported by engineers using Exotel. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Exotel problems reported yet.

Something wrong with Exotel on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Exotel

Exotel publishes a public status page at status.exotel.com covering 50 components, including India, India (IN1) and Contact Center (ECC). PulsAPI tracks Exotel outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured Exotel uptime at 99.87%. Response times, incident history, and SLA tracking for Exotel are available on the PulsAPI dashboard.

Exotel Status FAQ

Is Exotel down right now?

PulsAPI checks Exotel every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Exotel status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Exotel is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Exotel recovers.

How do I check Exotel uptime history?

PulsAPI tracks Exotel uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.87%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Exotel.

How fast does PulsAPI detect Exotel outages?

PulsAPI polls the official Exotel status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Exotel components?

Yes. PulsAPI monitors 20 individual Exotel components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Exotel goes down?

Yes. Create a PulsAPI account and subscribe to Exotel. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Exotel status changes.

How do I report an issue with Exotel to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Exotel problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Exotel?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Exotel alongside up to 9 other services at pulsapi.com/signup.

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