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Is HealthSherpa Down?

SaaSLive status, outages, and incident history

No. HealthSherpa is up right now.

Every monitored HealthSherpa system is operational as of November 10, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

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Official HealthSherpa status page
How we know: the official HealthSherpa status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

HealthSherpa Status Summary

As of 04:23 UTC on 10 November 2026, HealthSherpa is operational. PulsAPI checked HealthSherpa's official status page and found 3 of 3 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.88% uptime for HealthSherpa, counting degraded performance as up. The latest incident, "Time-outs when sending authorizations", was on Nov 6, 2026 and lasted 49 min.

Cite as: PulsAPI, “HealthSherpa status”, checked 10 November 2026, 04:23 UTC. https://www.pulsapi.com/services/healthsherpa

HealthSherpa Component Status

The main HealthSherpa systems on this page. All 3 are operational right now.

3operational
CMS | EDE (Enhanced Direct Enrollment) API
Operational
Georgia Access | EDE (Enhanced Direct Enrollment) API
Operational
HealthSherpa | System
Operational

Component statuses may change independently during partial outages.

Recent HealthSherpa Outages & Incidents

Incident history from the official HealthSherpa status page, including resolution updates.

Time-outs when sending authorizationsResolved Nov 6, 2026 · 49 minResolved

The issue is now resolved. Users may have experienced: * Sporadic "something went wrong" errors when interacting with features involving Agent Authorizations and ID Proofing * Delays of 2+ minutes when sending or requesting authorizations or loading pages related to Authorization and ID proofing --- [2026-11-06T09:32:28.542-08:00] (monitoring) We believe the issue is resolved and are monitoring. --- [2026-11-06T09:16:02.189-08:00] (investigating) HealthSherpa is currently investigating an issue when sending and granting authorizations. Messages may show the attempt timed out, though they should go through after a minute or two.

HealthSherpa Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a HealthSherpa incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 12100.00% average · 5 days with incidentsNov 10

Going further back: HealthSherpa uptime by month and every recorded HealthSherpa outage.

Live HealthSherpa Outage Reports

Problems reported by engineers using HealthSherpa. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
Most recent report
Slow ResponseMinorNew Mexico, United Statesabout 3 days ago

Something wrong with HealthSherpa on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About HealthSherpa

Is HealthSherpa down? HealthSherpa reports live availability for 3 components at status.healthsherpa.com, among them HealthSherpa | System and CMS | EDE (Enhanced Direct Enrollment) API. Track HealthSherpa outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured HealthSherpa uptime at 99.88%. Response times, incident history, and SLA tracking for HealthSherpa are available on the PulsAPI dashboard.

HealthSherpa Status FAQ

Is HealthSherpa down right now?

The verdict at the top of this page comes from the latest poll of the official HealthSherpa status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if HealthSherpa is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until HealthSherpa recovers.

How do I check HealthSherpa uptime history?

PulsAPI tracks HealthSherpa uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.88%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever HealthSherpa changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect HealthSherpa outages?

PulsAPI reads the official HealthSherpa status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual HealthSherpa components?

Yes. PulsAPI monitors 3 individual HealthSherpa components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when HealthSherpa goes down?

Yes. Create a free account and subscribe to HealthSherpa: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with HealthSherpa to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot HealthSherpa problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor HealthSherpa?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so HealthSherpa plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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