HelpSpot logo

Is HelpSpot Down?

SaaSLive status, outages, and incident history

No. HelpSpot is up right now.

Every monitored HelpSpot system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 8m agoLive · every 60s

Know the moment HelpSpot breaks

HelpSpot is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official HelpSpot status page
How we know: the official HelpSpot status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

HelpSpot Status Summary

As of 14:27 UTC on 14 November 2026, HelpSpot is operational. PulsAPI checked HelpSpot's official status page and found 10 of 10 components operational, with no active incidents.

Cite as: PulsAPI, “HelpSpot status”, checked 14 November 2026, 14:27 UTC. https://www.pulsapi.com/services/helpspot

HelpSpot Component Status

The main HelpSpot systems on this page. All 10 are operational right now.

10operational
AWS Infrastructure » Third Party: Amazon Web Services → AWS ec2-eu-central-1
Operational
AWS Infrastructure » Third Party: Amazon Web Services → AWS ec2-us-east-1
Operational
AWS Infrastructure » Third Party: Amazon Web Services → AWS rds-eu-central-1
Operational

7 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking AWS Infrastructure » Third Party: Amazon Web Services → AWS rds-us-east-1, AWS Infrastructure » Third Party: Amazon Web Services → AWS s3-eu-central-1, HelpSpot Cloud EU, HelpSpot Cloud US, HelpSpot Hosted Email, Third Party Integrations » Third Party: Google Workspace → Gmail, Third Party Integrations » Third Party: OpenAI → API.

See all of them free

Component statuses may change independently during partial outages.

Recent HelpSpot Outages & Incidents

Incident history from the official HelpSpot status page, including resolution updates.

No recent incidents reported by the vendor.

HelpSpot Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a HelpSpot incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live HelpSpot Outage Reports

Problems reported by engineers using HelpSpot. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No HelpSpot problems reported yet.

Something wrong with HelpSpot on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About HelpSpot

HelpSpot's status page at status.helpspot.com lists 10 components, such as HelpSpot Cloud EU, HelpSpot Cloud US and HelpSpot Hosted Email. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on HelpSpot's side or yours.

HelpSpot Status FAQ

Is HelpSpot down right now?

The verdict at the top of this page comes from the latest poll of the official HelpSpot status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if HelpSpot is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until HelpSpot recovers.

How do I check HelpSpot uptime history?

PulsAPI tracks HelpSpot uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever HelpSpot changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect HelpSpot outages?

PulsAPI reads the official HelpSpot status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual HelpSpot components?

Yes. PulsAPI monitors 10 individual HelpSpot components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when HelpSpot goes down?

Yes. Create a free account and subscribe to HelpSpot: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with HelpSpot to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot HelpSpot problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor HelpSpot?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so HelpSpot plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track HelpSpot with the rest of your stack

4372+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services