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Is Huggy Down?

CommunicationLive status, outages, and incident history

No. Huggy is up right now.

Every monitored Huggy system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · every 60s

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Official Huggy status page
How we know: the official Huggy status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Huggy Status Summary

As of 13:26 UTC on 14 November 2026, Huggy is operational. PulsAPI checked Huggy's official status page and found 14 of 14 components operational, with no active incidents. The latest incident, "Lentidão no recebimento de mensagens via WhatsApp", was on Oct 30, 2026.

Cite as: PulsAPI, “Huggy status”, checked 14 November 2026, 13:26 UTC. https://www.pulsapi.com/services/huggy

Huggy Component Status

The main Huggy systems on this page. All 14 are operational right now.

14operational
API
Operational
Channels » Conversation Page
Operational
Channels » Email
Operational

11 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Channels » Facebook Messenger, Channels » HuggyChat, Channels » Instagram, Channels » SDK, Channels » SMS, Channels » Telegram, Channels » Voip, Channels » WhatsApp, Core, Cron Service, Webhook.

See all of them free

Component statuses may change independently during partial outages.

Recent Huggy Outages & Incidents

Incident history from the official Huggy status page, including resolution updates.

Lentidão no recebimento de mensagens via WhatsAppResolved Oct 30, 2026Resolved

Entre 11:15h am e 12:10h pm, identificamos uma instabilidade que causou atraso no recebimento de mensagens enviadas por clientes finais via WhatsApp, levando alguns minutos para serem exibidas na plataforma. Durante esse intervalo, o envio de mensagens a partir da plataforma permaneceu operando normalmente. A equipe de engenharia aplicou a correção necessária e a velocidade de sincronização já se encontra totalmente normalizada. Atenção: Em decorrência do atraso na fila de processamento durante a instabilidade, duplicações pontuais de contatos, mensagens e atendimentos (chats) podem ter ocorrido ao longo daquele período. Seguimos monitorando preventivamente o fluxo para assegurar a estabilidade do canal.

Instabilidade no carregamento da tela inicialResolved Oct 19, 2026 · 2h 0mResolved

A instabilidade que causava o recarregamento contínuo da tela inicial para usuários sem perfil de administrador foi corrigida. A falha ocorreu devido a uma divergência no tratamento de permissões de um recurso da aplicação, que já foi devidamente ajustado. Todos os acessos e funcionalidades foram normalizados. --- [2026-10-19T17:41:06.345-03:00] (identified) Identificamos que uma falha na validação de permissões de um recurso do sistema passou a afetar o carregamento da tela inicial para usuários com perfis que não são administradores em algumas contas Huggy. A causa raiz foi isolada e nossa equipe de engenharia já está aplicando a correção para normalizar o acesso desses perfis. Traremos novas atualizações em breve. --- [2026-10-19T17:26:34.387-03:00] (investigating) Identificamos uma instabilidade pontual que está causando o recarregamento contínuo (loop) da tela inicial ao acessar a plataforma em algumas contas Huggy. Nossa equipe técnica já está investigando a causa raiz para aplicar a correção com prioridade. Novas atualizações serão publicadas em breve.

Falha na listagem de Templates de Mensagem e edição de Flows com mensagem modeloResolved Oct 19, 2026 · 35 minResolved

Após o período de monitoramento, verificamos que a plataforma encontra-se estável e funcionando corretamente. Agradecemos a compreensão. --- [2026-10-19T11:25:07.453-03:00] (monitoring) Os ajustes necessários foram aplicados e o serviço encontra-se normalizado. No momento, seguimos em fase de monitoramento para acompanhar a estabilidade da atualização aplicada. --- [2026-10-19T11:08:45.485-03:00] (investigating) Identificamos uma instabilidade que afeta a exibição e o carregamento de templates de mensagens no painel e nas configurações dos canais. O problema também pode impactar o acesso a flows e projetos que contenham ações vinculadas a esses modelos. Nossa equipe de engenharia já está analisando a causa raiz para aplicar a correção o mais rápido possível.

Huggy Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Huggy incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Huggy Outage Reports

Problems reported by engineers using Huggy. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Huggy problems reported yet.

Something wrong with Huggy on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Huggy

Huggy posts its status at www.huggystatus.com. The page covers 14 components, among them API, Conversation Page and Email. Past incidents and uptime for Huggy stay on this page, which helps when you want to know how often it has trouble.

Huggy Status FAQ

Is Huggy down right now?

The verdict at the top of this page comes from the latest poll of the official Huggy status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Huggy is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Huggy recovers.

How do I check Huggy uptime history?

PulsAPI tracks Huggy uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Huggy changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Huggy outages?

PulsAPI reads the official Huggy status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Huggy components?

Yes. PulsAPI monitors 14 individual Huggy components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Huggy goes down?

Yes. Create a free account and subscribe to Huggy: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Huggy to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Huggy problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Huggy?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Huggy plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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4372+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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