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Is Intercom Down?

CommunicationReal-time status, outages, and incident history

No, Intercom is up and running.

Every monitored Intercom system is operational as of July 10, 2026. PulsAPI found no outage in its latest check of the official status feed.

OperationalChecked 18h agoLive · 60s auto-refresh
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This page blends three signals into one verdict: the official Intercom status page, PulsAPI's independent checks every 60 seconds, and live outage reports from engineers. How PulsAPI monitoring works

Intercom Component Status

The main Intercom systems tracked on this page. All 16 currently operational.

Apps and Integrations
Operational
Copilot
Operational
Fin AI Agent
Operational

13 more components

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Component statuses may change independently during partial outages.

Live Intercom Outage Reports

Issues submitted by engineers in the last 24 hours. Community reports often surface a Intercom outage 10 to 20 minutes before the official status page reacts.

All quiet. No Intercom problems reported in the last 24 hours.

Recent Intercom Outages & Incidents

Incident history from the official Intercom status page, including resolution updates.

About Intercom

Intercom is the AI-powered customer communications platform providing live chat, help desk, product tours, and customer engagement tools for 25,000+ businesses. Intercom outages disrupt customer support operations and in-app messaging. Track Intercom service status and messenger availability.

Over the past 30 days, PulsAPI has measured Intercom uptime at 100.00%. Response times, incident history, and SLA tracking for Intercom are available on the PulsAPI dashboard.

Intercom Status FAQ

Is Intercom down right now?

PulsAPI checks Intercom every 60 seconds. The verdict at the top of this page reflects the latest check of the official Intercom status feed and refreshes automatically, so what you see is the current Intercom status, not a cached answer.

What should I do if Intercom is not working?

First confirm it is really Intercom: the component list on this page shows whether your failure matches a known outage. If it does, report the issue to inform the community, follow the incident timeline for updates from the Intercom team, and enable any graceful degradation your application supports until Intercom recovers.

How do I check Intercom uptime history?

PulsAPI tracks Intercom uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Intercom.

How fast does PulsAPI detect Intercom outages?

PulsAPI polls the official Intercom status page every 60 seconds and delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds from detection, usually before most teams notice the outage themselves.

Does PulsAPI track individual Intercom components?

Yes. PulsAPI monitors 16 individual Intercom components, so you can pinpoint exactly which service or region is affected during an incident instead of staring at a generic "service degraded" banner.

Can I get alerts when Intercom goes down?

Yes. Create a PulsAPI account and subscribe to Intercom. You will get an instant alert by email on the free Starter plan, or via Slack, Discord, Microsoft Teams, PagerDuty, and webhooks on paid plans, whenever Intercom status changes.

How do I report a Intercom issue to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Intercom outages early, since official status pages typically lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Intercom?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Intercom alongside up to 9 other services for free at pulsapi.com/signup.

Intercom Uptime Metrics

30-day uptime100%
Avg response time150 ms
Active incidents0
Community signals0 / 24h

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Official Intercom Status Page

Signal Sources

Official source

Vendor-published

PulsAPI monitoring

Independent checks

Community reports

User-submitted

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