Intercom logo

Is Intercom Down?

OperationalLast checked 11m ago

Intercom is currently operational. No recent outages reported in the last 24 hours on their official status page.

Start tracking IntercomView official status page

PulsAPI tracks outages, downtime, and incidents across the APIs and services your stack depends on — all in one place.

Intercom Components

These are the main Intercom areas tracked on this page.

Apps and Integrations
Operational
Copilot
Operational
Fin AI Agent
Operational
Help CenterOperational
InboxOperational
Knowledge HubOperational
Mobile MessengerOperational
OmnichannelOperational

13 more components

Sign up to see all Intercom components

Sign up to see all components

Component statuses may change independently during partial outages.

Recent Outage Reports

User reports mostly indicate potential issues early on.

All quiet — no reports in the last 24 hours.

Recent Intercom Incidents

Recent incidents from the official status page.

About Intercom

Intercom is the AI-powered customer communications platform providing live chat, help desk, product tours, and customer engagement tools for 25,000+ businesses. Intercom outages disrupt customer support operations and in-app messaging. Track Intercom service status and messenger availability.

FAQ

Is Intercom down right now?

PulsAPI checks Intercom status continuously. The current status is shown at the top of this page and updates every 60 seconds from the official Intercom status page.

What should I do if my system is impacted by a Intercom outage?

If Intercom is down, report the issue above to inform the community, check the incident timeline for resolution updates from the Intercom team, and activate any graceful degradation your application supports while waiting for recovery.

How do I check Intercom uptime history?

PulsAPI tracks Intercom uptime over 30, 60, and 90-day rolling windows. The 30-day uptime metric is shown in the sidebar on this page. Sign up for a free account to access the full 90-day SLA history and incident timeline.

How fast does PulsAPI detect Intercom outages?

PulsAPI polls the Intercom official status page every 60 seconds and delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds from detection — faster than most engineers check manually.

Can I get alerts when Intercom goes down?

Yes. Sign up for PulsAPI and subscribe to Intercom. You'll receive instant alerts via email (free), or Slack, Discord, Microsoft Teams, PagerDuty, and webhooks on paid plans — whenever Intercom status changes.

How do I report a Intercom issue to the community?

Click the "Report an issue" button at the top of this page. Select the issue type, severity, and optionally your region and a note. Community reports are anonymous and help other engineers detect outages before the official status page updates — which typically lags real incidents by 10 to 20 minutes.

Does PulsAPI track individual Intercom components?

Yes, where Intercom exposes component data. The components section above shows each tracked Intercom component and its current status. Component-level granularity lets you pinpoint exactly which part of Intercom is affected — not just a generic "service degraded" banner.

Is there a free way to monitor Intercom?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts and a 15-day free trial — no credit card required. You can monitor Intercom alongside up to 9 other services for free. Sign up at pulsapi.com/signup to get started.

Intercom METRICS

30-day uptime100%
Avg response time114 ms
Active incidents0
Community signals0 / 24h

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Official Intercom Status Page

SIGNAL SOURCES

Official source

Vendor-published

Pulsapi monitoring

Independent checks

Community reports

User-submitted

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Is Intercom Down? – Status & Outage Tracker | PulsAPI