Is Optimal Blue Down?

FinTech & PaymentsLive status, outages, and incident history

No. Optimal Blue is up right now.

Every monitored Optimal Blue system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · every 60s

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Optimal Blue is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

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Official Optimal Blue status page

How we know: the official Optimal Blue status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report 14 Nov 2026 · 16:10 UTC

Optimal Blue Status Summary

As of 16:10 UTC on 14 November 2026, Optimal Blue is operational. PulsAPI checked Optimal Blue's official status page and found 11 of 11 components operational, with no active incidents. The latest incident, "Optimal Blue Alert", started on Nov 12, 2026 and is still open.

Cite as: PulsAPI, “Optimal Blue status”, checked 14 November 2026, 16:10 UTC. https://www.pulsapi.com/services/optimal-blue

Optimal Blue Component Status

The main Optimal Blue systems on this page. All 11 are operational right now.

11operational

Comergence

Operational

CompassBid

Operational

CompassEdge

Operational

8 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking CompassPoint, CompassPPE, Loansifter, Optimal Blue Data & Analytic Tools, Optimal Blue Integrations & APIs, Optimal Blue PPE, Optimal Blue Secondary Services, Resitrader.

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Component statuses may change independently during partial outages.

Recent Optimal Blue Outages & Incidents

Incident history from the official Optimal Blue status page, including resolution updates.

Optimal Blue AlertStarted Nov 12, 2026Investigating

4:00 PM CT: While we have not yet received confirmation from Microsoft of full service restoration, Optimal Blue emails do not appear to be delayed. We continue to monitor the situation closely and will provide an additional update once Microsoft confirms full service restoration. If you need assistance in the meantime, please call your support team directly or contact us at 844-465-1001. --- [2026-11-13T09:36:55.668-06:00] (investigating) 9:32 AM CT, 11/13/26: Microsoft Outlook services appear to be recovering, however, we have not yet received confirmation of full service restoration. Until full recovery is confirmed by Microsoft, Optimal Blue PPE clients who typically email a flat file for their rates to be processed should continue to utilize the flat file import functionality within the Configuration Site, where rates received through this method are processing as expected. Investor Pricing: Investor rate sheets are delivered to Optimal Blue through multiple methods, some of which utilize Microsoft 365 services. Due to the Microsoft 365 service disruption, some rate sheets beginning yesterday afternoon may not have been received by Optimal Blue. As a result, pricing for impacted investors may not reflect the most recent rate sheet. Email delivery is currently being received as expected, and the Optimal Blue team is actively monitoring rate sheet delivery as Microsoft services continue to recover. As a precaution, lenders should consider reviewing pricing with the applicable investor for locks made during the impacted period if there is a concern that updated investor pricing may not have been received. Investors requiring a pricing expiration or other time-sensitive pricing action should contact their Optimal Blue support team directly. If you contacted an Optimal Blue team by email during the impacted period and are awaiting a response, we recommend sending your message again to ensure it was received. We continue to monitor the situation closely and will provide an additional update once Microsoft confirms full service restoration. If you need assistance in the meantime, please call your support team directly or contact us at 844-465-1001. --- [2026-11-12T15:33:06.243-06:00] (investigating) The Microsoft 365 services outage is causing delays in processing some rate sheets in the PPE received via email. For clients who typically email a flat file for their rates to be processed, please utilize the flat file import functionality in your Configuration Site until the issue is resolved as rates received via this method are processing as expected. --- [2026-11-12T13:51:49.651-06:00] (investigating) Impacted Systems: All Optimal Blue Systems 1:51 PM CT: Due to a widespread Microsoft 365 services outage, Optimal Blue is currently unable to send or receive emails across certain applications and support systems. We are monitoring the situation and working to mitigate the impact of the outage, however please call your support team directly or contact us at 844-465-1001 if you need assistance prior to this issue being resolved.

Optimal Blue System AlertResolved Nov 12, 2026 · 1h 53mResolved

This incident has been resolved. --- [2026-11-12T11:22:46.650-06:00] (monitoring) 11:22 AM CT: The issue impacting push processing for some Encompass integrated clients has been resolved. Our teams will continue to monitor system performance. --- [2026-11-12T09:44:30.117-06:00] (investigating) Impacted Systems: Optimal Blue PPE 9:44 AM CT: The Optimal Blue Team is aware of an issue impacting push processing for some Encompass integrated clients. Our Product, Development, and Operations teams are actively working to resolve the issue.

Optimal Blue System AlertResolved Nov 10, 2026 · 53 minResolved

This incident has been resolved. --- [2026-11-10T11:09:03.627-06:00] (monitoring) 11:08 AM CT: The issue impacting push processing for some Encompass integrated clients has been resolved. Our teams will continue to monitor system performance. --- [2026-11-10T10:29:20.914-06:00] (investigating) Impacted Systems: Optimal Blue PPE 10:29 AM CT: The Optimal Blue Team is aware of an issue impacting push processing for some Encompass integrated clients. Our Product, Development, and Operations teams are actively working to resolve the issue.

Optimal Blue Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Optimal Blue incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed

Nov 12100.00% averageNov 14

Live Optimal Blue Outage Reports

Problems reported by engineers using Optimal Blue. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No Optimal Blue problems reported yet.

Something wrong with Optimal Blue on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Optimal Blue

Optimal Blue's status page at status.optimalblue.com lists 11 components, such as Comergence, CompassBid and CompassEdge. We read that page every few minutes and keep the incident history, so you can tell whether a problem is on Optimal Blue's side or yours.

Optimal Blue Status FAQ

Is Optimal Blue down right now?

The verdict at the top of this page comes from the latest poll of the official Optimal Blue status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Optimal Blue is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Optimal Blue recovers.

How do I check Optimal Blue uptime history?

PulsAPI tracks Optimal Blue uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Optimal Blue changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Optimal Blue outages?

PulsAPI reads the official Optimal Blue status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Optimal Blue components?

Yes. PulsAPI monitors 11 individual Optimal Blue components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Optimal Blue goes down?

Yes. Create a free account and subscribe to Optimal Blue: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Optimal Blue to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Optimal Blue problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Optimal Blue?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Optimal Blue plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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