Paddle logo

Is Paddle Down?

FinTech & PaymentsLive status, outages, and incident history

No. Paddle is up right now.

Every monitored Paddle system is operational as of October 13, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment Paddle breaks

Paddle is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official Paddle status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Paddle Component Status

The main Paddle systems on this page. All 5 are operational right now.

5operational
Production
Operational
Production - Billing
Operational
Production - Classic
Operational

2 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Sandbox - Billing, Sandbox - Classic.

See all of them free

Component statuses may change independently during partial outages.

Recent Paddle Outages & Incidents

Incident history from the official Paddle status page, including resolution updates.

Scheduled Retain & Profitwell Metrics Database MaintenanceScheduled for Oct 14, 2026 · 3h 0mScheduled

We will be performing scheduled maintenance on the databases that support Retain and ProfitWell Metrics on Wednesday, October 14th, 2026, starting at 07:00 UTC. The maintenance is expected to be completed by 10:00 UTC. During this maintenance window, some services may experience brief interruptions or degraded performance. Retain and ProfitWell Metrics may be briefly unavailable, and new data may take longer than usual to appear. Checkout, payment processing and other Paddle services are not affected. We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at [sellers@paddle.com](mailto:sellers@paddle.com).

Scheduled MaintenenceScheduled for Oct 5, 2026 · 1h 0mScheduled

We will be performing scheduled maintenance on the database that supports payment processing on Monday, October 5th, 2026, starting at 07:00 UTC. The maintenance is expected to be completed by 08:00 UTC. During this maintenance window, some services may experience brief interruptions or degraded performance. Payments taken through Checkout, subscription renewals, refunds and payment method updates may fail for a short period and can be retried. Webhooks for payment events may be delayed and will be delivered once the maintenance is complete. Sandbox is not affected. We do not anticipate any data loss or long-term disruption, but if you have any questions or concerns, please contact our Customer Support team at sellers@paddle.com.

Report downloads unavailable in the Paddle DashboardResolved Sep 2, 2026 · 32 minResolved

The incident affecting report downloads in the Paddle Dashboard has been fully resolved. Our engineers deployed a fix, and the generated reports can now be downloaded as expected. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact our Customer Support team at [sellers@paddle.com](mailto:sellers@paddle.com "sellers@paddle.com"). --- [2026-09-02T20:31:15Z] (investigating) Our engineers are currently investigating an issue affecting report downloads in the Paddle Dashboard. Some users may encounter an error when attempting to download generated reports. We are working to identify the root cause and restore normal service as soon as possible. We’ll provide another update when more information is available. We appreciate your patience. Please reach out to our Customer Support team via sellers@paddle.com should you have any questions.

Paddle Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Paddle incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Jul 15100.00% average · 5 days with incidentsOct 13

Going further back: Paddle uptime by month and every recorded Paddle outage.

Live Paddle Outage Reports

Problems reported by engineers using Paddle. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Paddle problems reported yet.

Something wrong with Paddle on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Paddle

Paddle publishes a public status page at paddlestatus.com covering 25 components, including Production - Billing, Sandbox - Classic and Production - Classic. PulsAPI tracks Paddle outages, degraded performance and incident history in real time, alongside the rest of your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Paddle uptime at 100.00%. Response times, incident history, and SLA tracking for Paddle are available on the PulsAPI dashboard.

Paddle Status FAQ

Is Paddle down right now?

The verdict at the top of this page comes from the latest poll of the official Paddle status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Paddle is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Paddle recovers.

How do I check Paddle uptime history?

PulsAPI tracks Paddle uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Paddle changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Paddle outages?

PulsAPI reads the official Paddle status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Paddle components?

Yes. PulsAPI monitors 5 individual Paddle components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Paddle goes down?

Yes. Create a free account and subscribe to Paddle: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Paddle to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Paddle problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Paddle?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Paddle plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Paddle with the rest of your stack

2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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