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Is PetDesk Down?

SaaSLive status, outages, and incident history

No. PetDesk is up right now.

Every monitored PetDesk system is operational as of September 26, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

Know the moment PetDesk breaks

PetDesk is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official PetDesk status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

PetDesk Component Status

The main PetDesk systems on this page. All 17 are operational right now.

17operational
Corporate Reporting
Operational
Data Syncs » All Other PIMS
Operational
Data Syncs » DataPoint
Operational

14 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Data Syncs » Daysmart Vet, Data Syncs » ezyVet, Login / Authentication » Mobile App Login, Login / Authentication » PetDesk Communications Dashboard Login, Notifications » Email Notifications, Notifications » In-App Notifications, Notifications » SMS Notifications, PetDesk Forms, PetDesk Pay, PetDesk Phones » Retriever, PetDesk Scribe, Provider Communications Dashboard, and 2 more.

See all of them free

Component statuses may change independently during partial outages.

Recent PetDesk Outages & Incidents

Incident history from the official PetDesk status page, including resolution updates.

Potential impact for PetDesk CustomersResolved Sep 3, 2026 · 1h 47mResolved

Per AWS: The issue is resolved and the service is operating normally at this time. --- [2026-09-03T16:17:50.951-07:00] (monitoring) AWS has indicated they are seeing recovery and our monitoring and testing confirm that. We will continue to monitor this incident until they confirm resolution. --- [2026-09-03T15:24:07.462-07:00] (monitoring) Our engineering team is currently monitoring the impact of an Amazon Web Services (AWS) outage that may impact our systems directly or indirectly through dependent upstream providers. We will post status updates here as we have them.

Phone Service InterruptionResolved Aug 14, 2026 · 8 minResolved

Our provider has confirmed a resolution on their side and we have confirmed resolution for PetDesk Phones as well. We'll continue to monitor. If you experience any further issues, please contact support. --- [2026-08-14T06:58:25.287-07:00] (monitoring) An upstream provider for our Phones service is experiencing an outage. They have indicated that the root cause has been resolved. Inbound calls should be restored. We will continue to monitor.

Increased ErrorsResolved Jul 10, 2026 · 66h 50mResolved

This incident has been resolved. --- [2026-07-10T15:07:00.437-07:00] (monitoring) This was a residual effect tied to a third party dependency that affected a portion of requests. We've resolved the issue and will continue to monitor. If you continue to have any issues, please contact support. --- [2026-07-10T14:47:33.912-07:00] (investigating) Looking into an increase in errors that may be a residual effect of a previous outage from a third party provider earlier this afternoon. We're investigating.

PetDesk Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a PetDesk incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history50 days observed
Aug 8100.00% averageSep 26

Live PetDesk Outage Reports

Problems reported by engineers using PetDesk. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
Most recent report
Service DownMinorCalifornia, United Statesabout 23 days ago

phones down at location

Something wrong with PetDesk on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About PetDesk

PetDesk exposes 21 monitored components on its status page at status.petdesk.com — Mobile App Login, Email Notifications and Daysmart Vet (Vetter) among them. Follow PetDesk downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured PetDesk uptime at 100.00%. Response times, incident history, and SLA tracking for PetDesk are available on the PulsAPI dashboard.

PetDesk Status FAQ

Is PetDesk down right now?

The verdict at the top of this page comes from the latest poll of the official PetDesk status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if PetDesk is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until PetDesk recovers.

How do I check PetDesk uptime history?

PulsAPI tracks PetDesk uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever PetDesk changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect PetDesk outages?

PulsAPI reads the official PetDesk status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual PetDesk components?

Yes. PulsAPI monitors 17 individual PetDesk components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when PetDesk goes down?

Yes. Create a free account and subscribe to PetDesk: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with PetDesk to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot PetDesk problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor PetDesk?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so PetDesk plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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