Is PetDesk Down?

SaaSLive status, outages, and incident history

No. PetDesk is up right now.

Every monitored PetDesk system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 47m agoLive, rechecked every 60s

Start monitoring PetDesk Official PetDesk status page

How we know: the official PetDesk status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

PetDesk Component Status

The main PetDesk systems on this page. All 17 are operational right now.

17operational

Corporate Reporting

Operational

Data Syncs » All Other PIMS

Operational

Data Syncs » DataPoint

Operational

14 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Data Syncs » Daysmart Vet, Data Syncs » ezyVet, Login / Authentication » Mobile App Login, Login / Authentication » PetDesk Communications Dashboard Login, Notifications » Email Notifications, Notifications » In-App Notifications, Notifications » SMS Notifications, PetDesk Forms, PetDesk Pay, PetDesk Phones » Retriever, PetDesk Scribe, Provider Communications Dashboard, and 2 more.

Create a free account

Component statuses may change independently during partial outages.

Recent PetDesk Outages & Incidents

Incident history from the official PetDesk status page, including resolution updates.

Uptime history4 days observed

Aug 8100.00% averageAug 11

Increased ErrorsResolved Jul 10, 2026 · 66h 50mResolved

This incident has been resolved. --- [2026-07-10T15:07:00.437-07:00] (monitoring) This was a residual effect tied to a third party dependency that affected a portion of requests. We've resolved the issue and will continue to monitor. If you continue to have any issues, please contact support. --- [2026-07-10T14:47:33.912-07:00] (investigating) Looking into an increase in errors that may be a residual effect of a previous outage from a third party provider earlier this afternoon. We're investigating.

Phones Transcripts IssueResolved Jun 25, 2026 · 7h 56mResolved

All missed call recordings have been reprocessed. --- [2026-06-25T11:31:22.691-07:00] (monitoring) We're now monitoring this issue. Transcripts have been processing normally for some time after a backup in our processing queue. Any missed transcripts will be re-processed this afternoon. --- [2026-06-25T09:56:28.769-07:00] (investigating) Currently receiving limited reports of missing transcripts. Transcripts appear to be available now, but we are investigating why they may be missing for some clinics during a time period earlier this morning. Will post updates here as they become available.

PetDesk Phones Caller ID and RecordingResolved Jun 17, 2026 · 23h 29mResolved

Previously missing call recordings have been reprocessed and are now available in your dashboard. Changes have already been put in place with our upstream provider to prevent call recording processing from being missed in this way going forward. If you have any questions or further issues please contact support. --- [2026-06-17T09:56:56.017-07:00] (monitoring) Call recordings that were not available earlier today will be re-processed throughout the day and will appear on your Dashboard once complete. Current ETA is end of day. Will update this page when that is complete or any further status updates are required. --- [2026-06-17T07:49:51.195-07:00] (identified) We have identified the cause of missed recordings this morning. We are working on resolving an issue with an upstream service provider now. Recordings exist for those missed calls and we will work through reprocessing them once we confirm that new call recordings are coming through as expected. We will continue monitoring the system and provide status updates on reprocessing. --- [2026-06-17T07:19:24.702-07:00] (investigating) On device caller ID issues should be resolved at this time. There was a brief 20-30 minute issue in an upstream national provider that has resolved that issue. We are still investigating sporadic issues related to missing call recordings. Will provide further details when we have them. --- [2026-06-17T06:46:11.562-07:00] (investigating) Currently investigating reports of issues with missing caller ID and recording features. Will post additional details when we have them.

Live PetDesk Outage Reports

Problems reported by engineers using PetDesk. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total

24h agoNothing reportednow

No PetDesk problems reported yet.

Something wrong with PetDesk on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About PetDesk

PetDesk exposes 21 monitored components on its status page at status.petdesk.com — Mobile App Login, Email Notifications and Daysmart Vet (Vetter) among them. Follow PetDesk downtime, degraded performance and resolved incidents here, with uptime history alongside your other SaaS services.

Over the past 30 days, PulsAPI has measured PetDesk uptime at 100.00%. Response times, incident history, and SLA tracking for PetDesk are available on the PulsAPI dashboard.

PetDesk Status FAQ

Is PetDesk down right now?

PulsAPI checks PetDesk every 60 seconds. The verdict at the top of this page comes from the latest poll of the official PetDesk status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if PetDesk is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until PetDesk recovers.

How do I check PetDesk uptime history?

PulsAPI tracks PetDesk uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for PetDesk.

How fast does PulsAPI detect PetDesk outages?

PulsAPI polls the official PetDesk status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual PetDesk components?

Yes. PulsAPI monitors 17 individual PetDesk components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when PetDesk goes down?

Yes. Create a PulsAPI account and subscribe to PetDesk. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever PetDesk status changes.

How do I report an issue with PetDesk to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot PetDesk problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor PetDesk?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor PetDesk alongside up to 9 other services at pulsapi.com/signup.

Track PetDesk with the rest of your stack

Monitor 2461+ cloud services from one dashboard and get alerts when PetDesk status changes.

Start free trial