Purple logo

Is Purple Down?

SaaSLive status, outages, and incident history

No. Purple is up right now.

Every monitored Purple system is operational as of November 14, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 8m agoLive · every 60s

Know the moment Purple breaks

Purple is healthy right now. We keep checking (every 60 seconds) and email you when that changes.

Free, no password, no card. Unsubscribe in one click.

Official Purple status page
How we know: the official Purple status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Purple Status Summary

As of 16:52 UTC on 14 November 2026, Purple is operational. PulsAPI checked Purple's official status page and found 18 of 18 components operational, with no active incidents. The latest incident, "Europe - RADIUS Issues In London", was on Oct 20, 2026 and lasted 6h 54m.

Cite as: PulsAPI, “Purple status”, checked 14 November 2026, 16:52 UTC. https://www.pulsapi.com/services/purple

Purple Component Status

The main Purple systems on this page. All 18 are operational right now.

18operational
Location Services
Operational
Maps » Admin
Operational
Maps » Demo
Operational

15 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Region 1: Americas » Content Filtering, Region 1: Americas » Customer API, Region 1: Americas » Management Platform, Region 1: Americas » RADIUS, Region 1: Americas » WiFi Access, Region 2: Europe, the Middle East and Africa » Content Filtering, Region 2: Europe, the Middle East and Africa » Customer API, Region 2: Europe, the Middle East and Africa » Management Platform, Region 2: Europe, the Middle East and Africa » RADIUS, Region 2: Europe, the Middle East and Africa » WiFi Access, Region 3: Asia-Pacific » Content Filtering, Region 3: Asia-Pacific » Customer API, and 3 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Purple Outages & Incidents

Incident history from the official Purple status page, including resolution updates.

Europe - RADIUS Issues In LondonResolved Oct 20, 2026 · 6h 54mResolved

Having monitored the recovery and following information from the Google team, who have confirmed that they had suffered a major power outage but this has now been mitigated, we are closing this case. We'll continue to monitor to ensure the issue does not reoccur. As ever we appreciate your understanding and apologise for the inconvenience this may have caused. N.B. If you have made any changes to the RADIUS IP's previously mentioned, ensure you set these back to 35.230.139.41 and 35.246.18.82. --- [2026-10-20T13:34:59.287+01:00] (monitoring) Although we haven't had anything official from Google just yet, we are seeing services recovering automatically and we are continuing to monitor before we close this case. We apologise in advance for any inconvenience. --- [2026-10-20T09:18:56.711+01:00] (investigating) Whilst we await further news from our team at Google Cloud as to the issue/ETA, we've implemented a fix on our side that allow RADIUS authentication to occur as normal. If you are still having issues, please ensure that your AP/controller configuration is correctly pointed at our two RADIUS hostnames, not IP's - rad1-eu.venuewifi.net and rad2-eu.venuewifi.net respectively. If you require IP's, please use 35.246.108.84 and 34.147.144.132, however these IPs are considered temporary. --- [2026-10-20T07:30:47.252+01:00] (investigating) Dear Customers, We are currently investigating an issue on our RADIUS platform hosted in London affecting some customers in the UK/EU region. On initial investigations it appears we're seeing an outage at Google's London-based infrastructure and we've awaiting further details from their NOC team. We'll update this page as soon as possible. We apologise in advance for any inconvenience and are working hard to resolve this matter as soon as possible.

Purple Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Purple incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history3 days observed
Nov 12100.00% averageNov 14

Live Purple Outage Reports

Problems reported by engineers using Purple. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Purple problems reported yet.

Something wrong with Purple on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Purple

Is Purple down? Its official status page at status.purple.ai reports on 18 components, including Location Services, Admin and Demo. PulsAPI checks it every few minutes and can alert you when Purple reports an incident.

Purple Status FAQ

Is Purple down right now?

The verdict at the top of this page comes from the latest poll of the official Purple status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Purple is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Purple recovers.

How do I check Purple uptime history?

PulsAPI tracks Purple uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is not published yet, because a 30-day figure needs 30 days of tracked history. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Purple changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Purple outages?

PulsAPI reads the official Purple status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Purple components?

Yes. PulsAPI monitors 18 individual Purple components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Purple goes down?

Yes. Create a free account and subscribe to Purple: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Purple to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Purple problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Purple?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Purple plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

Track Purple with the rest of your stack

4372+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

Start free, 3 services