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Is Retell AI Down?

SaaSLive status, outages, and incident history

No. Retell AI is up right now.

Every monitored Retell AI system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 43m agoLive, rechecked every 60s
Start monitoring Retell AIOfficial Retell AI status page
How we know: the official Retell AI status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Retell AI Component Status

The main Retell AI systems on this page. All 12 are operational right now.

12operational
API
Operational
Chat » API chat
Operational
Chat » SMS chat
Operational

9 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Dashboard, End to End Calling » Phone Call, End to End Calling » Web Call, Features » Agent Testing, Features » Alerting, Features » Analytics, Features » Batch Call, Features » Knowledge Base, Features » QA.

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Component statuses may change independently during partial outages.

Recent Retell AI Outages & Incidents

Incident history from the official Retell AI status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
Some inbound calls failing to connectResolved Aug 7, 2026 · 26 minResolved

This incident has been resolved. --- [2026-08-07T15:16:41.710-07:00] (monitoring) Service should be back to normal. We are continuing to monitor to ensure stability. --- [2026-08-07T14:55:53.074-07:00] (identified) Due to issues with an upstream provider, we are seeing connection issues for a portion of inbound calls. This is not widespread.

Inbound calling not connectingResolved Jul 29, 2026 · 1h 41mResolved

This incident has been resolved. --- [2026-07-29T08:39:31.068-07:00] (monitoring) This has been fixed, we are monitoring. --- [2026-07-29T08:35:15.608-07:00] (identified) The issue was identified as a datacenter issue from underlying telephony provider, where 2 out of 3 datacenters failed to deliver webhook to Retell backend server. --- [2026-07-29T08:36:28.092-07:00] (investigating) We identified that certain number's inbound is not connecting, investigating. Outbound is not impacted.

Batch calls failingResolved Jul 14, 2026 · 49 minResolved

This incident has been resolved. --- [2026-07-14T09:32:03.501-07:00] (investigating) We are continuing to investigate this issue. --- [2026-07-14T08:42:35.012-07:00] (investigating) Outbound batch calls are failing. We are investigating the issue

Live Retell AI Outage Reports

Problems reported by engineers using Retell AI. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Retell AI problems reported yet.

Something wrong with Retell AI on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Retell AI

Is Retell AI down? Retell AI reports live availability for 15 components at status.retellai.com, among them API, Web Call and Alerting. Track Retell AI outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Retell AI uptime at 100.00%. Response times, incident history, and SLA tracking for Retell AI are available on the PulsAPI dashboard.

Retell AI Status FAQ

Is Retell AI down right now?

PulsAPI checks Retell AI every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Retell AI status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Retell AI is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Retell AI recovers.

How do I check Retell AI uptime history?

PulsAPI tracks Retell AI uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Retell AI.

How fast does PulsAPI detect Retell AI outages?

PulsAPI polls the official Retell AI status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Retell AI components?

Yes. PulsAPI monitors 12 individual Retell AI components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Retell AI goes down?

Yes. Create a PulsAPI account and subscribe to Retell AI. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Retell AI status changes.

How do I report an issue with Retell AI to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Retell AI problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Retell AI?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Retell AI alongside up to 9 other services at pulsapi.com/signup.

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