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Is RMS Cloud Down?

SaaSLive status, outages, and incident history

No. RMS Cloud is up right now.

Every monitored RMS Cloud system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 2m agoLive · 60s while moving

Know the moment RMS Cloud breaks

RMS Cloud is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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How we know: the official RMS Cloud status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

RMS Cloud Component Status

The main RMS Cloud systems on this page. All 42 are operational right now.

42operational
Australia » Reports
Operational
Australia » RMS 9+
Operational
Australia » RMS Channel Manager
Operational

39 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Australia » RMS ePOS, Australia » RMS IBE, Australia » RMS Online API, Australia » RMS Public API, Australia » RMS REST API, Australia » RMS9+, China » RMS 9+, China » RMS Channel Manager, China » RMS IBE, China » RMS Online API, China » RMS Public API, China » RMS REST API, and 27 more.

See all of them free

Component statuses may change independently during partial outages.

Recent RMS Cloud Outages & Incidents

Incident history from the official RMS Cloud status page, including resolution updates.

Support Phone linesResolved Sep 21, 2026 · 2h 51mResolved

Calls are being routed to support successfully. --- [2026-09-21T17:11:30.294Z] (investigating) 8x8 is still working to resolve this issue so our team can resume taking support calls. In the meantime, please log a ticket in Zendesk and our team will assist you there. --- [2026-09-21T15:46:50.906Z] (investigating) Our phone system provider, 8x8, is currently experiencing an outage that is affecting inbound and outbound calls to our support phone lines. As a result, phone calls may not be connecting at this time. Please refer to 8x8 status page for updates: https://status.8x8.com/ We will update this page as soon as phone lines are restored.

CNEA02 - Azure Application Gateway MaintenanceScheduled for Aug 31, 2026 · 30 minScheduled

The scheduled maintenance has been completed. --- [2026-08-31T16:00:14.320Z] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-08-31T15:01:07.583Z] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-08-31T01:43:54.848Z] (scheduled) RMS Engineers will be performing a scheduled maintenance on Application Gatewy to update SSL Certificate. Application performance should be unaffected.

Account Sign-In IssueResolved Aug 23, 2026 · 3h 58mResolved

This incident has been resolved. --- [2026-08-23T22:53:05.598Z] (monitoring) The issue affecting user logins has been identified and resolved. Users should now be able to log in to RMS as normal. Our team is continuing to monitor the situation closely. We apologise for the inconvenience and thank you for your patience. --- [2026-08-23T22:41:26.885Z] (investigating) We're aware that some users are currently unable to log in to RMS, encountering a "user exceeded" error that blocks access. Our team identified the issue and is actively working on a resolution. We'll share an update as soon as we have more information. We apologise for the inconvenience and appreciate your patience.

RMS Cloud Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a RMS Cloud incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live RMS Cloud Outage Reports

Problems reported by engineers using RMS Cloud. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No RMS Cloud problems reported yet.

Something wrong with RMS Cloud on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About RMS Cloud

RMS Cloud publishes a public status page at status.rmscloud.com covering 48 components, including RMS9+ (Live), RMS Customer Support Telephone System and Australia. PulsAPI tracks RMS Cloud outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.

Over the past 30 days, PulsAPI has measured RMS Cloud uptime at 100.00%. Response times, incident history, and SLA tracking for RMS Cloud are available on the PulsAPI dashboard.

RMS Cloud Status FAQ

Is RMS Cloud down right now?

The verdict at the top of this page comes from the latest poll of the official RMS Cloud status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if RMS Cloud is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until RMS Cloud recovers.

How do I check RMS Cloud uptime history?

PulsAPI tracks RMS Cloud uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever RMS Cloud changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect RMS Cloud outages?

PulsAPI reads the official RMS Cloud status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual RMS Cloud components?

Yes. PulsAPI monitors 42 individual RMS Cloud components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when RMS Cloud goes down?

Yes. Create a free account and subscribe to RMS Cloud: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with RMS Cloud to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot RMS Cloud problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor RMS Cloud?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so RMS Cloud plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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2463+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.

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