Is Triton Digital Platform Down?

We have identified an issue where users will encounter a 403 error when attempting to save changes to their Triton V4 players. The cause has been found to be a result of upgrading our security protocols following the PHP2SHELL vulnerability. At the moment, we do not have plans to restore functionality to PWA. As previously communicated, Player Web Admin is scheduled for retirement, and customers are encouraged to transition to an alternative player solution as soon as possible. In the meantime, our team can assist with player updates manually for customers who require changes. If you need assistance, please contact our Support team to submit your player update requests. We apologize for the inconvenience and appreciate your understanding.

No further incidents of this issue have been observed. This incident is considered resolved. --- [2026-11-05T23:21:07.735Z] (monitoring) A fix has been deployed to production, and the affected flights have been corrected. Our team is monitoring delivery to confirm everything is working as expected. Further updates to follow. --- [2026-11-05T19:20:42.072Z] (investigating) Please note that the issue is specifically isolated to the position targeting feature in the TAP Creative Manager. --- [2026-11-05T19:19:02.355Z] (investigating) We have identified an issue with the recently deployed position targeting feature in TAP Creative Manager where flights created with position targeting do not deliver. Our team is currently working on a fix. More information to come.

This incident has been resolved. --- [2026-11-06T11:21:39.628Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-11-06T10:38:37.051Z] (monitoring) We are continuing to monitor for any further issues. --- [2026-11-06T09:01:31.135Z] (monitoring) A fix has been implemented and we are monitoring the results. --- [2026-11-06T02:16:32.296Z] (identified) Upon further investigation, we have uncovered an underlying service from a 3rd party vendor to be the root cause of the issue. We are engaging with the 3rd party for remediation. Please note that this incident does not affect programmatic ad delivery, nor does it affect programmatic impression data. More information to come. --- [2026-11-05T15:24:15.880Z] (identified) We have identified the cause of the issue and are in the process of applying mitigation measures. More information to come. --- [2026-11-05T13:07:42.960Z] (investigating) We are currently investigating an issue where some users cannot load Manadge Dashboards. More information to come

A planned infrastructure maintenance will take place from November 9, 2026, at 6:00 PM UTC through November 20, 2026, at 6:00 PM UTC. This maintenance focuses on infrastructure optimization and operational improvements to the NowPlaying API. The following component will be updated: - NowPlaying API No downtime or service interruptions are expected during this maintenance period. Our team will closely monitor service performance throughout the process to ensure everything continues to operate as expected. If you have any questions, please contact us by creating a Support ticket. Best Regards, Your Triton Digital Team