How we know: the official U-Haul status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works
Status report ·
U-Haul Status Summary
As of 14:47 UTC on 9 November 2026, U-Haul is operational. PulsAPI checked U-Haul's official status page and found 48 of 48 components operational, with no active incidents. Over the last 30 days PulsAPI measured 99.64% uptime for U-Haul, counting degraded performance as up. The latest incident, "WebBest is Fully Operational", was on Nov 7, 2026 and lasted 1h 56m.
Cite as: PulsAPI, “U-Haul status”, checked 9 November 2026, 14:47 UTC. https://www.pulsapi.com/services/u-haul
U-Haul Component Status
The main U-Haul systems on this page. All 48 are operational right now.
48operational
Alarm System
Operational
Contact Center » Alvaria
Operational
Contact Center » CAF
Operational
45 more components tracked
Their status is in the bar above. Free accounts see every component by name.
Also tracking Contact Center » Roadside, Control-D Reports, Dealer Network » uhauldealer.com, Email/O365 applications » Email, Email/O365 applications » Office 365 Online Apps, Email/O365 applications » Teams, Moving Help, Network » Internet Connectivity, Network » Meraki, Network » VPN, Network » WiFi, Payments » Card Authorizations, and 33 more.
Component statuses may change independently during partial outages.
Recent U-Haul Outages & Incidents
Incident history from the official U-Haul status page, including resolution updates.
WebBest is Fully OperationalResolved Nov 7, 2026 · 1h 56mResolved
The issue affecting WebBest has been resolved.
Locations may now resume normal business operations and return to standard procedures.
Locations should now complete the following actions:
Open WebBest and complete your store opening.
Import any BackupPOS contracts created during the outage at this time.
If you continue to experience issues or need assistance with BackupPOS contracts, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-07T06:29:10.625-07:00] (monitoring) The issues affecting WebBest has been resolved.
Locations may now resume normal business operations and return to standard procedures.
Locations should now complete the following actions:
Open WebBest and complete your store opening.
Import any BackupPOS contracts created during the outage at this time.
If you continue to experience issues or need assistance with BackupPOS contracts, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-07T04:42:30.706-07:00] (investigating) WebBest is currently unavailable, preventing locations from completing store opening and opening cash drawers.
Please continue business operations as normal.
You can complete your store opening in WebBest once service is restored.
If you need to process a cash transaction, use BackupPOS at https://backuppos.uhaul.net.
Do not import BackupPOS contracts until service is restored and your cash drawers have been opened.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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U-Haul Applications RestoredResolved Nov 6, 2026 · 6h 15mResolved
Service has been restored across all applications.
Users can now upload contracts created in BackupPOS and continue the rental process normally.
If you continue to experience issues, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T14:51:16.859-07:00] (monitoring) Service has been restored across all applications.
Users can now upload contracts created in BackupPOS and continue the rental process normally.
If you continue to experience issues, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T10:45:41.193-07:00] (monitoring) We are continuing to investigate issues affecting Web AMT, including covering and scheduling, as well as intermittent payment page issues at some locations.
If you encounter an issue with the payment page, please switch to Mobile POS on a mobile device/USCAN using LTE cellular data to continue assisting customers.
If you are still unable to proceed, use BackupPOS at https://backuppos.uhaul.net.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T09:43:33.701-07:00] (monitoring) Service has been restored across most applications. However, some locations are still experiencing intermittent issues with payment screens, access to certain applications, and other system functions.
If your location is affected, please use BackupPOS at https://backuppos.uhaul.net to continue business operations.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Our teams are continuing to address these remaining issues. We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T09:28:53.480-07:00] (monitoring) The issues affecting multiple U-Haul systems and applications have been resolved. All affected systems are now operational.
Locations may now resume normal business operations and return to standard procedures.
Please import any BackupPOS contracts created during the outage at this time.
If you continue to experience issues or need assistance with BackupPOS contracts, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T08:57:25.713-07:00] (investigating) We are currently experiencing an outage affecting multiple U-Haul systems and applications.
Our teams are actively investigating and working to restore service.
Please continue business operations using BackupPOS until service is restored.
BackupPOS: https://backuppos.uhaul.net
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Please do not import any BackupPOS contracts until the affected systems are fully operational.
We will provide updates as more information becomes available.
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[2026-11-06T08:47:59.362-07:00] (investigating) We are currently experiencing an outage affecting multiple U-Haul systems and applications.
Our teams are actively investigating and working to restore service.
Please continue business operations using BackupPOS until service is restored.
BackupPOS: https://backuppos.uhaul.net
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Please do not import any BackupPOS contracts until the affected systems are fully operational.
We will provide updates as more information becomes available.
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WebBest and Related Systems RestoredResolved Nov 6, 2026 · 3h 30mResolved
The issues affecting WebBest and other systems have been resolved.
Locations may now resume normal business operations and return to standard procedures.
Locations should now complete the following actions:
Open WebBest and complete your store opening.
Import any BackupPOS contracts created during the outage at this time.
If you continue to experience issues or need assistance with BackupPOS contracts, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T08:18:19.898-07:00] (monitoring) The issues affecting WebBest and other systems have been resolved.
Locations may now resume normal business operations and return to standard procedures.
Locations should now complete the following actions:
Open WebBest and complete your store opening.
Import any BackupPOS contracts created during the outage at this time.
If you continue to experience issues or need assistance with BackupPOS contracts, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T07:49:49.360-07:00] (identified) WebBest is currently unavailable, preventing locations from completing store opening and opening cash drawers.
Please continue business operations as normal.
You can complete your store opening in WebBest once service is restored.
If you need to process a cash transaction, use BackupPOS at https://backuppos.uhaul.net.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Do not import BackupPOS contracts until service is restored and your cash drawers have been opened.
Equipment Status Updates
Locations can continue updating equipment status through Equipment Inventory Management using the following navigation:
POS > Contract Close > Dashboard > Equipment Inventory
Hitch Scheduling
The Hitch Scheduling Log is also affected. Hitch reservations can still be created through the search bar, and sales can be completed through Showroom Sales.
Propane Transactions
Propane transactions are currently unavailable through Contract Close and Mobile Dashboard. Propane sales can be completed as a miscellaneous sale in BackupPOS.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T07:43:43.909-07:00] (investigating) WebBest is currently unavailable, preventing locations from completing store opening and opening cash drawers.
Please continue business operations as normal.
You can complete your store opening in WebBest once service is restored.
If you need to process a cash transaction, use BackupPOS at https://backuppos.uhaul.net.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Do not import BackupPOS contracts until service is restored and your cash drawers have been opened.
Equipment Status Updates
Locations can continue updating equipment status through Equipment Inventory Management using the following navigation:
POS > Contract Close > Dashboard > Equipment Inventory
Hitch Scheduling
The Hitch Scheduling Log is also affected. Hitch reservations can still be created through the search bar, and sales can be completed through Showroom Sales.
Propane Transactions
Propane transactions are currently unavailable through Contract Close and Mobile Dashboard. Propane sales can be completed as a miscellaneous sale in BackupPOS.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T05:58:50.457-07:00] (investigating) WebBest is currently unavailable, preventing locations from completing store opening and opening cash drawers.
Please continue business operations as normal.
You can complete your store opening in WebBest once service is restored.
If you need to process a cash transaction, use BackupPOS at https://backuppos.uhaul.net.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Do not import BackupPOS contracts until service is restored and your cash drawers have been opened.
Hitch Scheduling
The Hitch Scheduling Log is also affected. Hitch reservations can still be created through the search bar, and sales can be completed through Showroom Sales.
Propane Transactions
Propane transactions are currently unavailable through Contract Close and Mobile Dashboard. Propane sales can be completed as a miscellaneous sale in BackupPOS.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T05:27:59.957-07:00] (investigating) WebBest is currently unavailable, preventing locations from completing store opening and opening cash drawers.
Please continue business operations as normal.
You can complete your store opening in WebBest once service is restored.
If you need to process a cash transaction, use BackupPOS at https://backuppos.uhaul.net.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Do not import BackupPOS contracts until service is restored and your cash drawers have been opened.
Hitch Scheduling
The Hitch Scheduling Log is also affected. Hitch reservations can still be created through the search bar, and sales can be completed through Showroom Sales.
Propane Transactions
Propane transactions are currently unavailable through Contract Close and Mobile Dashboard. Propane sales can be completed as a miscellaneous sale in BackupPOS.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T05:07:03.574-07:00] (investigating) WebBest is currently unavailable, preventing locations from completing store opening and opening cash drawers.
Please continue business operations as normal. You can complete your store opening in WebBest once service is restored.
If you need to process a cash transaction, use BackupPOS at https://backuppos.uhaul.net.
Centers: Log in using your SMID, last name, and Entity #.
Dealers: Log in using your Dealer login and Entity #.
Do not import BackupPOS contracts until service is restored and your cash drawers have been opened.
We will provide updates as more information becomes available.
For further assistance, please contact Support at 606901 or 800-223-6217, or use the life preserver chat icon in the bottom-left corner of the ESL.
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[2026-11-06T04:58:11.340-07:00] (investigating) Our teams are working to restore access to WebBEST. We will provide updates as more information becomes available.
For further assistance, please reach out to support by calling 606901 or 800-223-6217. You can also chat in using the life preserver icon in the bottom left corner of the ESL.
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U-Haul Uptime History
Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a U-Haul incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.
Uptime history91 days observed
Aug 1198.87% average · 16 days with incidentsNov 9
Problems reported by engineers using U-Haul. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.
Reports, last 24 hours0 total
24h agoNothing reportednow
No U-Haul problems reported yet.
Something wrong with U-Haul on your end?
Reports are anonymous, take about ten seconds, and help the next engineer who checks.
About U-Haul
U-Haul publishes a public status page at status.uhaul.com covering 59 components, including POS, Point of Sale and Live Verification. PulsAPI tracks U-Haul outages, degraded performance and incident history in real time, alongside the rest of your SaaS stack.
Over the past 30 days, PulsAPI has measured U-Haul uptime at 99.64%. Response times, incident history, and SLA tracking for U-Haul are available on the PulsAPI dashboard.
U-Haul Status FAQ
Is U-Haul down right now?
The verdict at the top of this page comes from the latest poll of the official U-Haul status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.
What should I do if U-Haul is not working?
Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until U-Haul recovers.
How do I check U-Haul uptime history?
PulsAPI tracks U-Haul uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.64%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever U-Haul changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.
How fast does PulsAPI detect U-Haul outages?
PulsAPI reads the official U-Haul status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.
Does PulsAPI track individual U-Haul components?
Yes. PulsAPI monitors 48 individual U-Haul components, so you can see which service or region is affected instead of a generic "service degraded" banner.
Can I get alerts when U-Haul goes down?
Yes. Create a free account and subscribe to U-Haul: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.
How do I report an issue with U-Haul to the community?
Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot U-Haul problems early. Official status pages often lag real incidents by 10 to 20 minutes.
Is there a free way to monitor U-Haul?
Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so U-Haul plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.
Track U-Haul with the rest of your stack
2660+ vendors in one dashboard, and an email the moment any of them changes state. Three free, and no monitor limit at all from $29/mo, unlike the alternatives, which keep charging by the monitor.
