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Is Veriff Down?

FinTech & PaymentsLive status, outages, and incident history

No. Veriff is up right now.

Every monitored Veriff system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving

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Veriff is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Veriff status page
How we know: the official Veriff status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Veriff Component Status

The main Veriff systems on this page. All 20 are operational right now.

20operational
Enterprise Europe » API
Operational
Enterprise Europe » End User Flow
Operational
Enterprise Europe » KYB
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Enterprise Europe » Reporting, Enterprise Europe » Veriff Station, Enterprise Europe » Verification Decisions, Enterprise Europe » Webhooks, Enterprise USA » API, Enterprise USA » End User Flow, Enterprise USA » Reporting, Enterprise USA » Veriff Station, Enterprise USA » Verification Decisions, Enterprise USA » Webhooks, SaaS » API, SaaS » End User Flow, and 5 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Veriff Outages & Incidents

Incident history from the official Veriff status page, including resolution updates.

Legacy hosts decommissioningScheduled for Dec 9, 2026 · 1h 0mScheduled

Hello! We want to notify you that starting from the 9th of December, we will be decommissioning our legacy hosts for public API and verification sessions. Currently, both the new and legacy hosts are working in parallel, so you can transition as soon as you're ready. Required changes for verification session host: - Self-serve: Change host from alchemy.veriff.com to saas.veriff.com - EU Enterprise: Change host from magic.veriff.me to eu.veriff.com - US Enterprise: Change host from magic.us.veriff.me to us.veriff.com Required changes for public API host: - Self-serve: Change URL from stationapi.veriff.com to api-saas.veriff.com - EU Enterprise: Change host from api.veriff.me to api-eu.veriff.com - US Enterprise: Change host from api.us.veriff.me to api-us.veriff.com Endpoints, payloads and authentication are unchanged, so no other code changes are needed from your end. As a reminder, to ensure uninterrupted access to our services, it is important that your network firewall configurations permit communication with our server. This involves allowing specific IP addresses and URLs to establish a secure and reliable connection. For more information, visit our developer documentation at: https://devdocs.veriff.com/docs/allowlisted-urls-and-ip-addresses In case of any questions, do not hesitate to contact us!

Reporting - Upcoming scheduled maintenance noticeScheduled for Sep 28, 2026 · 1h 0mScheduled

Hello! We wanted to inform you that we have a scheduled maintenance on our Reporting functionality in Station/Hub, that will take approximately an hour. During this time, the Reporting functionality will be temporarily unavailable. Once it’s done, everything will be working smoothly again. Sorry for any inconveniences this may cause and please do not hesitate to contact us directly in case of questions.

Upcoming US database migration noticeScheduled for Sep 7, 2026 · 2h 0mScheduled

The scheduled maintenance has been completed. --- [2026-09-07T10:30:07.365+03:00] (in_progress) Scheduled maintenance is currently in progress. We will provide updates as necessary. --- [2026-09-07T09:30:09.546+03:00] (scheduled) Maintenance will begin as scheduled in 60 minutes. --- [2026-09-04T12:05:07.965+03:00] (scheduled) Hello! Wanted to notify you that as part of our engineering efforts to improve reliability and maintainability of our core services, we have an upcoming US database migration, that will last for approximately 2 hours. We have already carried out similar migration for our EU Enterprise and Self-serve customers, and currently no interruptions or downtime is expected during this period. However our teams will be closely monitoring the migration process. In case of questions, do not hesitate to contact us directly!

Veriff Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Veriff incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 2 days with incidentsSep 25

Live Veriff Outage Reports

Problems reported by engineers using Veriff. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
Most recent report
OtherSevereMichigan, United Statesabout 41 days ago

Not able to take pictures of id

Something wrong with Veriff on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Veriff

Veriff publishes a public status page at status.veriff.com covering 23 components, including API, Enterprise Europe and Enterprise USA. PulsAPI tracks Veriff outages, degraded performance and incident history in real time, alongside the rest of your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Veriff uptime at 100.00%. Response times, incident history, and SLA tracking for Veriff are available on the PulsAPI dashboard.

Veriff Status FAQ

Is Veriff down right now?

The verdict at the top of this page comes from the latest poll of the official Veriff status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Veriff is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Veriff recovers.

How do I check Veriff uptime history?

PulsAPI tracks Veriff uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Veriff changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Veriff outages?

PulsAPI reads the official Veriff status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Veriff components?

Yes. PulsAPI monitors 20 individual Veriff components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Veriff goes down?

Yes. Create a free account and subscribe to Veriff: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Veriff to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Veriff problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Veriff?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Veriff plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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