Viva.com logo

Is Viva.com Down?

FinTech & PaymentsLive status, outages, and incident history

No. Viva.com is up right now.

Every monitored Viva.com system is operational as of August 11, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 48m agoLive, rechecked every 60s
Start monitoring Viva.comOfficial Viva.com status page
How we know: the official Viva.com status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Viva.com Component Status

The main Viva.com systems on this page. All 20 are operational right now.

20operational
3D Secure Authentication
Operational
Alternative Payment Methods
Operational
Bill Payments
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Card Issuing, Card Schemes, Card Terminals, Chat, Cloud Terminal API, Demo environment, Developer Portal, Digital Wallets, E-commerce plugins, Email, IRIS Payments, Instant Transfers, and 5 more.

Create a free account

Component statuses may change independently during partial outages.

Recent Viva.com Outages & Incidents

Incident history from the official Viva.com status page, including resolution updates.

Uptime history4 days observed
Aug 8100.00% averageAug 11
SIBS Service DisruptionResolved Aug 4, 2026 · 2h 22mResolved

SIBS payments have been fully restored. Customers can complete payments as normal. We apologize for any inconvenience caused during this time. --- [2026-08-04T14:49:55Z] (monitoring) SIBS payment services are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties processing payments. Further updates will be provided every 30 minutes or as the situation evolves. --- [2026-08-04T13:16:37Z] (investigating) We are currently investigating an issue affecting SIBS payment services. Customers may experience difficulties processing payments. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

3D Secure Authentication Service DisruptionResolved Jul 15, 2026 · 48 minResolved

3D Secure Authentication services have been fully restored. Customers can complete payment authentication as normal. We apologize for any inconvenience caused during this time. --- [2026-07-15T08:29:18Z] (monitoring) 3D Secure Authentication services are being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties completing payment authentication. Further updates will be provided every 30 minutes or as the situation evolves. --- [2026-07-15T08:01:40Z] (investigating) We are currently investigating an issue affecting 3D Secure Authentication. Customers may experience difficulties completing payment authentication online. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

GR Customer Support Comms Channel DisruptionResolved Jul 2, 2026 · 1h 23mResolved

Our Phone communication channel has been fully restored. Customers can reach our support team as normal. We apologize for any inconvenience caused during this time. --- [2026-07-02T12:39:26Z] (monitoring) Our Phone communication channel is being restored. We are actively monitoring to confirm full service resumption. Some customers may still experience intermittent difficulties reaching our support team. Further updates will be provided every 30 minutes or as the situation evolves. --- [2026-07-02T12:04:29Z] (investigating) We are currently investigating an issue affecting our Phone communication channel. Our teams are actively working to identify the cause. Further updates will be provided every 30 minutes or as the situation evolves.

Live Viva.com Outage Reports

Problems reported by engineers using Viva.com. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Viva.com problems reported yet.

Something wrong with Viva.com on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Viva.com

Is Viva.com down? Viva.com reports live availability for 25 components at status.viva.com, among them Self Care, Shop and Instant Transfers. Track Viva.com outages, degradations and past incidents here, with uptime history and alerts across your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Viva.com uptime at 100.00%. Response times, incident history, and SLA tracking for Viva.com are available on the PulsAPI dashboard.

Viva.com Status FAQ

Is Viva.com down right now?

PulsAPI checks Viva.com every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Viva.com status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Viva.com is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Viva.com recovers.

How do I check Viva.com uptime history?

PulsAPI tracks Viva.com uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Viva.com.

How fast does PulsAPI detect Viva.com outages?

PulsAPI polls the official Viva.com status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Viva.com components?

Yes. PulsAPI monitors 20 individual Viva.com components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Viva.com goes down?

Yes. Create a PulsAPI account and subscribe to Viva.com. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Viva.com status changes.

How do I report an issue with Viva.com to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Viva.com problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Viva.com?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Viva.com alongside up to 9 other services at pulsapi.com/signup.

Track Viva.com with the rest of your stack

Monitor 2461+ cloud services from one dashboard and get alerts when Viva.com status changes.

Start free trial