Viva.com logo

Is Viva.com Down?

FinTech & PaymentsLive status, outages, and incident history

No. Viva.com is up right now.

Every monitored Viva.com system is operational as of September 25, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked just nowLive · 60s while moving1 active incident

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Viva.com is healthy right now. We keep checking (every 60 seconds once it starts moving) and email you the moment that changes.

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Official Viva.com status page
How we know: the official Viva.com status page, PulsAPI's own check (every 60 seconds while one is moving, every 5 to 20 minutes while it is stable), and outage reports from engineers. How PulsAPI monitoring works

Viva.com Component Status

The main Viva.com systems on this page. All 31 are operational right now.

31operational
3D Secure Authentication
Operational
Alternative Payment Methods
Operational
Bank Tranfers - Non Euro
Operational

28 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Bank Transfers - Non Euro, Bill Payments, Card Issuing, Card Schemes, Card Terminals, Chat, Cloud Terminal API, Demo environment, Developer Portal, Digital Wallets, E-commerce plugins, Email, and 16 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Viva.com Outages & Incidents

Incident history from the official Viva.com status page, including resolution updates.

Scheduled maintenance: instant transfers to and from National Bank of GreeceScheduled for Sep 25, 2026Scheduled

National Bank of Greece will upgrade its systems on Sunday, 27 September 2026, from 03:00 to 05:30 Greece time (00:00 to 02:30 UTC). During this window, instant transfers between Viva.com and National Bank of Greece may be unavailable in both directions: • **Outgoing:** instant transfers from Viva accounts to National Bank of Greece accounts • **Incoming:** instant transfers from National Bank of Greece accounts to Viva accounts Instant transfers to and from all other banks are not affected. Please avoid sending instant transfers to National Bank of Greece during this window. If an instant transfer fails during the maintenance, retry it after 05:30 Greece time. The service will resume once the bank finishes its maintenance, and we will update this notice if the schedule changes.

SEPA Bank Transfers Service DisruptionResolved Sep 23, 2026 · 3h 3mResolved

SEPA Bank Transfers have been fully restored. Customers can complete transfers as normal. We apologize for any inconvenience caused during this time. --- [2026-09-23T09:59:04Z] (identified) We have identified the cause of the issue affecting SEPA Bank Transfers. Our teams are actively working to restore normal service. --- [2026-09-23T09:25:20Z] (investigating) We are currently investigating an issue affecting SEPA Bank Transfers. Our teams are actively working to identify the cause.

gov.gr eKYC / GSIS Interoperability Centre - planned unavailabilityResolved Sep 22, 2026 · 30h 58mResolved

Maintenance has started --- [2026-09-22T14:04:44Z] (maintenance_scheduled) GSIS has scheduled maintenance on the Interoperability Centre (Κέντρο Διαλειτουργικότητας), which makes the [gov.gr](http://gov.gr) eKYC service unavailable for the aforementioned duration. Impact: Applications in Greek market going through onboarding will not be able to complete identity verification. Attempts during the window will fail and must be retried after 23:59. No other flows or markets are affected.

Viva.com Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Viva.com incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history49 days observed
Aug 8100.00% average · 1 day with incidentsSep 25

Live Viva.com Outage Reports

Problems reported by engineers using Viva.com. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Viva.com problems reported yet.

Something wrong with Viva.com on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Viva.com

Is Viva.com down? Viva.com reports live availability for 25 components at status.viva.com, among them Self Care, Shop and Instant Transfers. Track Viva.com outages, degradations and past incidents here, with uptime history and alerts across your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Viva.com uptime at 99.78%. Response times, incident history, and SLA tracking for Viva.com are available on the PulsAPI dashboard.

Viva.com Status FAQ

Is Viva.com down right now?

The verdict at the top of this page comes from the latest poll of the official Viva.com status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead.

What should I do if Viva.com is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Viva.com recovers.

How do I check Viva.com uptime history?

PulsAPI tracks Viva.com uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 99.78%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Viva.com changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Viva.com outages?

PulsAPI reads the official Viva.com status page. PulsAPI re-checks a vendor every 60 seconds whenever it is not fully operational, or has changed status in the last 30 minutes, so an incident is always on the fastest cadence. Vendors that are stable and rarely watched are re-checked every 5 to 20 minutes instead. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email within seconds of detection.

Does PulsAPI track individual Viva.com components?

Yes. PulsAPI monitors 31 individual Viva.com components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Viva.com goes down?

Yes. Create a free account and subscribe to Viva.com: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Viva.com to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Viva.com problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Viva.com?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Viva.com plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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