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Is Viva.com Down?

FinTech & PaymentsLive status, outages, and incident history

No. Viva.com is up right now.

Every monitored Viva.com system is operational as of November 9, 2026. PulsAPI did not find an outage in its latest check of the official status feed.

OperationalChecked 4m agoLive · every 60s

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Official Viva.com status page
How we know: the official Viva.com status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Viva.com Status Summary

As of 22:43 UTC on 9 November 2026, Viva.com is operational. PulsAPI checked Viva.com's official status page and found 25 of 25 components operational, with no active incidents. Over the last 30 days PulsAPI measured 100.00% uptime for Viva.com, counting degraded performance as up. The latest incident, "Qualified Signature Provider – Scheduled Maintenance ", was on Oct 30, 2026 and lasted 3h 2m.

Cite as: PulsAPI, “Viva.com status”, checked 9 November 2026, 22:43 UTC. https://www.pulsapi.com/services/viva-com

Viva.com Component Status

The main Viva.com systems on this page. All 25 are operational right now.

25operational
3D Secure Authentication
Operational
Alternative Payment Methods
Operational
Bank Transfers - Non Euro
Operational

22 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Bill Payments, Card Issuing, Card Schemes, Card Terminals, Cloud Terminal API, Demo environment, Developer Portal, Digital Wallets, E-commerce plugins, Internal Transfers, IRIS Payments, Onboarding, and 10 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Viva.com Outages & Incidents

Incident history from the official Viva.com status page, including resolution updates.

Qualified Signature Provider – Scheduled Maintenance Resolved Oct 30, 2026 · 3h 2mResolved

Maintenance has started --- [2026-10-15T13:03:16Z] (maintenance_scheduled) Our Qualified signature provider has announced an extraordinary maintenance activity on its services infrastructure. No service interruption is expected during this activity.

KYC/KYB MaintenanceResolved Oct 28, 2026 · 2h 4mResolved

Maintenance has started --- [2026-10-06T10:04:43Z] (maintenance_scheduled) Our KYC service vendor has announced an extraordinary maintenance activity on its services infrastructure. The service expects no stoppages during this activity.

Scheduled Maintenance – Worldline Acquiring PlatformResolved Oct 25, 2026 · 5h 49mResolved

Maintenance has started --- [2026-10-22T07:35:17Z] (maintenance_scheduled) Worldline will perform scheduled maintenance on October 26, from **1:15 AM to 7:00 AM Greek time (EET)**. Service interruptions may occur during this period. During these interruptions, transaction authorizations processed by Worldline will be unavailable for **Bancontact, Maestro, Visa, Mastercard and petrol cards**, across face-to-face, e-commerce, m-commerce and fuel transactions. Thank you for your patience.

Upcoming maintenance

Announced by Viva.com. Planned work, not an outage.

Planned Network Maintenance – POST Luxembourg (APN postm2m.lu)Scheduled for Nov 12, 2026 · 3h 0mScheduled

POST Luxembourg will perform a planned network software upgrade affecting the **postm2m.lu** APN. During this window, devices using this APN may experience a brief interruption to data connectivity while traffic is automatically rerouted. Connectivity is expected to recover automatically; recovery times may vary depending on the device or application’s reconnection mechanism. Thank you for your patience and understanding.

Viva.com Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Viva.com incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 11100.00% average · 5 days with incidentsNov 9

Going further back: Viva.com uptime by month and every recorded Viva.com outage.

Live Viva.com Outage Reports

Problems reported by engineers using Viva.com. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow
Most recent report
Service DownMinorBrussels Capital, Belgiumabout 5 days ago

Bonjour, Mon financement revolving est arrivé à l'étape de signature électronique. Les deux premières étapes sont validées, mais lors de la finalisation, le système affiche systématiquement : « Quelque chose s'est mal passé. Veuillez réessayer plus tard. » J'ai testé sur Firefox et Google Chrome, avec le même résultat. Pouvez-vous vérifier s'il existe un problème technique avec mon dossier ou le prestataire de signature électronique et, si nécessaire, réinitialiser la procédure de signature

Something wrong with Viva.com on your end?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Viva.com

Is Viva.com down? Viva.com reports live availability for 25 components at status.viva.com, among them Self Care, Shop and Instant Transfers. Track Viva.com outages, degradations and past incidents here, with uptime history and alerts across your payments and fintech stack.

Over the past 30 days, PulsAPI has measured Viva.com uptime at 100.00%. Response times, incident history, and SLA tracking for Viva.com are available on the PulsAPI dashboard.

Viva.com Status FAQ

Is Viva.com down right now?

The verdict at the top of this page comes from the latest poll of the official Viva.com status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Viva.com is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Viva.com recovers.

How do I check Viva.com uptime history?

PulsAPI tracks Viva.com uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 100.00%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Viva.com changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Viva.com outages?

PulsAPI reads the official Viva.com status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Viva.com components?

Yes. PulsAPI monitors 25 individual Viva.com components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Viva.com goes down?

Yes. Create a free account and subscribe to Viva.com: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Viva.com to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Viva.com problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Viva.com?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Viva.com plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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