Is Built Technologies Down?

At approximately 11:48 AM CT on October 29, we implemented a fix for the incident that caused delays retrieving agent results in the Agent Review tab across the AI Draw Agent in CLA beginning at roughly 11:29 AM CT on October 29. We are closely monitoring the situation to ensure the issue is fully resolved. Draw processing was not affected, and no draws failed during this incident. No action is required. If you saw a delay or timeout in the Agent Review tab, please refresh the page. Thank you for your patience during this time. We apologize for any inconvenience this has caused. --- [2026-10-29T16:56:28Z] (monitoring) A fix has been implemented for the incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. As of 11:48 AM CT, we are monitoring the results to confirm performance has returned to normal. Draw processing was not affected. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue. --- [2026-10-29T16:42:51Z] (identified) We have identified the cause of an incident identified at 11:29 AM CT on October 29, 2026 impacting the AI Draw Agent in CLA, causing delays when retrieving agent results in the Agent Review tab. CLA+ is not affected. Our team is actively working on a fix. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.

As of 4:31 PM CT on October 26, 2026, we’ve confirmed full resolution of the issue impacting CLA+ Draw Sources & Uses, causing errors when viewing and updating draw details, beginning at roughly 4:03 PM CT on October 26, 2026. Thank you for your patience. We apologize for any inconvenience this caused.

As of 3:00 PM CT, we have confirmed full resolution for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. Thank you for your patience during this time. We apologize for any inconvenience this has caused. --- [2026-10-23T19:30:58Z] (monitoring) At approximately 2:10 PM CT we implemented a fix for the incident that caused issues with draw visibility across CLA+ beginning at roughly 11:59 AM CT on 10/23/2026.  Pre-existing draws may still appear missing or incomplete while the fix applies to the full set of historical draws. No data was lost or compromised for the duration of this incident -- impact was limited to visibility of the draws only. We’ll share another update once restoration is complete. Thank you for your patience during this time. We apologize for any inconvenience this has caused. --- [2026-10-23T17:41:50Z] (identified) We have identified the cause of the incident causing some CLA+ users to see a blank draws view or be unable to find previously submitted draws, beginning at approximately 11:59 AM CDT on October 23, 2026. The issue is limited to how draws are displayed, and we have no indication that the underlying draw data was affected. In the meantime, some draw lists may temporarily show stale data. We apologize for any inconvenience and will keep you informed as we have more information. Thank you for your understanding as we work to resolve the issue. --- [2026-10-23T17:11:11Z] (investigating) We are currently investigating the cause of an incident identified at 11:58 AM CDT on October 23, 2026, impacting CLA+, causing some users to see a blank draws view or be unable to find recently submitted draws in projects or deals. At this time we do not know the cause of the incident or have an estimated time for resolution. We will provide updates as we have them, and we appreciate your patience while we work to resolve the issue.