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Is Illumina Cloud Products Down?

SaaSLive status, outages, and incident history

Partly. Some of Illumina Cloud Products is down.

Illumina Cloud Products is in a partial outage as of August 11, 2026. Some components are down and others are still running, so check the list below to see whether your region or feature is affected.

Partial OutageChecked 4m agoLive, rechecked every 60s1 active incident
How we know: the official Illumina Cloud Products status page, PulsAPI's own check every 60 seconds, and outage reports from engineers. How PulsAPI monitoring works

Illumina Cloud Products Component Status

The main Illumina Cloud Products systems on this page. All 20 are operational right now.

20operational
Australia » Basespace Sequence Hub - Sydney
Operational
Australia » Dragen Apps and Content - Sydney
Operational
Australia » Illumina BioInsight Platform Core - Sydney
Operational

17 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Australia » Illumina Connected Insights - Sydney, Australia » Illumina Connected Multiomics - Sydney, Canada » Basespace Sequence Hub - Canada, Canada » Dragen Apps and Content - Canada, Canada » Illumina BioInsight Platform Core - Canada, Canada » Illumina Connected Insights - Canada, Canada » Illumina Connected Multiomics - Canada, Germany » Basespace Sequence Hub - Frankfurt, Germany » Dragen Apps and Content - Frankfurt, Germany » Illumina BioInsight Platform Core - Frankfurt, Germany » Illumina Connected Insights - Frankfurt, Germany » Illumina Connected Multiomics - Frankfurt, and 5 more.

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Component statuses may change independently during partial outages.

Recent Illumina Cloud Products Outages & Incidents

Incident history from the official Illumina Cloud Products status page, including resolution updates.

Uptime history4 days observed
Aug 80.00% average · 4 days with incidentsAug 11
Illumina Connected Insights - Access IssuesResolved Jul 22, 2026 · 55 minResolved

Issue has been resolved. There was a configuration issue which has been fixed now. --- [2026-07-22T21:42:05.538Z] (investigating) We are experiencing issues with Illumina connected Insights where user is not able to select workgroup and login to the application. We are actively working on the fix.

Live Illumina Cloud Products Outage Reports

Problems reported by engineers using Illumina Cloud Products. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Illumina Cloud Products problems reported yet.

Are you seeing Illumina Cloud Products problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Illumina Cloud Products

Is Illumina Cloud Products down? Illumina Cloud Products reports live availability for 66 components at status.illumina.com, among them Basespace Sequence Hub - US East, Basespace Sequence Hub - Canada and Basespace Sequence Hub - Sydney. Track Illumina Cloud Products outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Illumina Cloud Products uptime at 96.23%. Response times, incident history, and SLA tracking for Illumina Cloud Products are available on the PulsAPI dashboard.

Illumina Cloud Products Status FAQ

Is Illumina Cloud Products down right now?

PulsAPI checks Illumina Cloud Products every 60 seconds. The verdict at the top of this page comes from the latest poll of the official Illumina Cloud Products status feed and refreshes automatically, so you are not looking at a stale cached answer.

What should I do if Illumina Cloud Products is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Illumina Cloud Products recovers.

How do I check Illumina Cloud Products uptime history?

PulsAPI tracks Illumina Cloud Products uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 96.23%. A free PulsAPI account unlocks the full 90-day SLA history and incident timeline for Illumina Cloud Products.

How fast does PulsAPI detect Illumina Cloud Products outages?

PulsAPI polls the official Illumina Cloud Products status page every 60 seconds and usually delivers alerts to Slack, Discord, Microsoft Teams, PagerDuty, or email in under 4 seconds after detection. That is often faster than someone on your team notices on their own.

Does PulsAPI track individual Illumina Cloud Products components?

Yes. PulsAPI monitors 20 individual Illumina Cloud Products components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Illumina Cloud Products goes down?

Yes. Create a PulsAPI account and subscribe to Illumina Cloud Products. Email alerts are included on the free Starter plan. Paid plans add Slack, Discord, Microsoft Teams, PagerDuty, and webhooks whenever Illumina Cloud Products status changes.

How do I report an issue with Illumina Cloud Products to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Illumina Cloud Products problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Illumina Cloud Products?

Yes. PulsAPI's Starter plan includes up to 10 monitored services with email alerts, and the 30-day free trial requires no credit card. You can monitor Illumina Cloud Products alongside up to 9 other services at pulsapi.com/signup.

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