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Is Illumina Cloud Products Down?

SaaSLive status, outages, and incident history

Partly. Some of Illumina Cloud Products is down.

Illumina Cloud Products is in a partial outage as of November 10, 2026. Some components are down and others are still running, so check the list below to see whether your region or feature is affected.

Partial OutageChecked just nowLive · every 60s1 active incident

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Official Illumina Cloud Products status page
How we know: the official Illumina Cloud Products status page, PulsAPI's own check (every 60 seconds), and outage reports from engineers. How PulsAPI monitoring works

Status report

Illumina Cloud Products Status Summary

As of 06:29 UTC on 10 November 2026, Illumina Cloud Products has a partial outage. PulsAPI checked Illumina Cloud Products's official status page and found 53 of 55 components operational, with 1 active incident. Over the last 30 days PulsAPI measured 96.36% uptime for Illumina Cloud Products, counting degraded performance as up. The latest incident, "Illumina Connected Analytics Service Degradation", was on Sep 16, 2026 and lasted 8h 33m.

Cite as: PulsAPI, “Illumina Cloud Products status”, checked 10 November 2026, 06:29 UTC. https://www.pulsapi.com/services/illumina-cloud-products

Illumina Cloud Products Component Status

2 of 55 Illumina Cloud Products components are impaired. Worst problems listed first.

2major outage53operational
UAE » Basespace Sequence Hub - Abu Dhabi
Major Outage
UAE » Illumina BioInsight Platform Core - Abu Dhabi
Major Outage
Australia » Basespace Sequence Hub - Sydney
Operational

52 more components tracked

Their status is in the bar above. Free accounts see every component by name.

Also tracking Australia » Dragen Apps and Content - Sydney, Australia » Illumina BioInsight Platform Core - Sydney, Australia » Illumina Connected Insights - Sydney, Australia » Illumina Connected Multiomics - Sydney, Canada » Basespace Sequence Hub - Canada, Canada » Dragen Apps and Content - Canada, Canada » Illumina BioInsight Platform Core - Canada, Canada » Illumina Connected Insights - Canada, Canada » Illumina Connected Multiomics - Canada, Germany » Basespace Sequence Hub - Frankfurt, Germany » Dragen Apps and Content - Frankfurt, Germany » Illumina BioInsight Platform Core - Frankfurt, and 40 more.

See all of them free

Component statuses may change independently during partial outages.

Recent Illumina Cloud Products Outages & Incidents

Incident history from the official Illumina Cloud Products status page, including resolution updates.

Illumina Connected Analytics Service DegradationResolved Sep 16, 2026 · 8h 33mResolved

This incident has been resolved. --- [2026-09-16T19:54:06.376Z] (monitoring) AWS has resolved their service availability issues, and we will continue to monitor the results. --- [2026-09-16T16:01:20.917Z] (investigating) We are currently experiencing a service degradation due to an underlying AWS Service availability in Israel, and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.

Illumina Platform Auth Service Degradation - GlobalResolved Aug 14, 2026 · 1h 36mResolved

This incident has been resolved and the incident is now closed. Please contact Technical Support at techsupport@illumina.com if you have any further questions. --- [2026-08-14T11:24:46.022Z] (investigating) We are continuing to investigate this issue. --- [2026-08-14T11:23:26.960Z] (investigating) We are continuing to investigate this issue. --- [2026-08-14T11:11:44.506Z] (investigating) We are currently experiencing a service degradation in the login/authentication service and are actively trying to resolve the issue. Please keep monitoring this page for updates or contact Technical Support at techsupport@illumina.com.

Illumina Cloud Products Uptime History

Daily uptime recorded by PulsAPI over the last 90 days, with the days that carried a Illumina Cloud Products incident marked. Each day is measured from our own checks, so the record continues even when the vendor publishes nothing.

Uptime history91 days observed
Aug 1299.91% average · 91 days with incidentsNov 10

Going further back: Illumina Cloud Products uptime by month and every recorded Illumina Cloud Products outage.

Live Illumina Cloud Products Outage Reports

Problems reported by engineers using Illumina Cloud Products. Reports often appear 10 to 20 minutes before the official status page moves, and stay on this page for 90 days.

Reports, last 24 hours0 total
24h agoNothing reportednow

No Illumina Cloud Products problems reported yet.

Are you seeing Illumina Cloud Products problems too?

Reports are anonymous, take about ten seconds, and help the next engineer who checks.

About Illumina Cloud Products

Is Illumina Cloud Products down? Illumina Cloud Products reports live availability for 66 components at status.illumina.com, among them Basespace Sequence Hub - US East, Basespace Sequence Hub - Canada and Basespace Sequence Hub - Sydney. Track Illumina Cloud Products outages, degradations and past incidents here, with uptime history and alerts across your SaaS stack.

Over the past 30 days, PulsAPI has measured Illumina Cloud Products uptime at 96.36%. Response times, incident history, and SLA tracking for Illumina Cloud Products are available on the PulsAPI dashboard.

Illumina Cloud Products Status FAQ

Is Illumina Cloud Products down right now?

The verdict at the top of this page comes from the latest poll of the official Illumina Cloud Products status feed and refreshes automatically, so you are not looking at a stale cached answer. PulsAPI re-checks it every 60 seconds.

What should I do if Illumina Cloud Products is not working?

Check the component list on this page first to see if your failure matches a known outage. If it does, you can report the issue for other engineers, follow the incident timeline for vendor updates, and run any fallback your app supports until Illumina Cloud Products recovers.

How do I check Illumina Cloud Products uptime history?

PulsAPI tracks Illumina Cloud Products uptime over 30, 60, and 90-day rolling windows. The current 30-day uptime is 96.36%. The 90-day uptime strip on this page is public: no account needed. A free account adds alerts whenever Illumina Cloud Products changes state, plus 15 days of incident detail; Pro extends that to 90 days and Business to 13 months.

How fast does PulsAPI detect Illumina Cloud Products outages?

PulsAPI reads the official Illumina Cloud Products status page. PulsAPI re-checks it every 60 seconds. Alerts reach Slack, Discord, Microsoft Teams, PagerDuty, or email once a change has held for 5 minutes, so a one-minute blip does not page you.

Does PulsAPI track individual Illumina Cloud Products components?

Yes. PulsAPI monitors 55 individual Illumina Cloud Products components, so you can see which service or region is affected instead of a generic "service degraded" banner.

Can I get alerts when Illumina Cloud Products goes down?

Yes. Create a free account and subscribe to Illumina Cloud Products: the free plan covers three services with unlimited email alerts and no monthly notification cap. Paid plans lift the monitor limit entirely (Pro and above do not meter how many vendors you watch) and route the same alerts into Slack, Discord, Microsoft Teams, PagerDuty and webhooks.

How do I report an issue with Illumina Cloud Products to the community?

Click "Report an issue" at the top of this page, pick the issue type and severity, and optionally add your region and a short note. Reports are anonymous and help other engineers spot Illumina Cloud Products problems early. Official status pages often lag real incidents by 10 to 20 minutes.

Is there a free way to monitor Illumina Cloud Products?

Yes. The free plan covers 3 monitored services with unlimited email alerts, permanently, so Illumina Cloud Products plus two more costs nothing. Every new account also opens with a 30-day Business trial (unlimited monitors, Slack alerts, SLA reporting) with no credit card.

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